Pages:
Author

Topic: FastCash4Bitcoins Support Thread - page 53. (Read 94604 times)

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 28, 2012, 05:04:13 PM
#23
Website enhancements have gone live which should make the selling process easier to understand.

newbie
Activity: 63
Merit: 0
June 28, 2012, 03:24:43 PM
#22
Great service. Just tried out 20 BTC for 127.40, and they indeed paid within the 24 hours promised. As far as I'm concerned, the only way this could get better is bringing the pay value closer and closer to what's on, say, mtgox Smiley Thanks TC.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 28, 2012, 01:47:30 PM
#21
Can you do CitiBank??

-EP

ACH or Bankwire?  Sure.  As well as virtually every other US bank.

Cash Deposits?  No.  We only have BofA & WellsFargo locally.
legendary
Activity: 800
Merit: 1001
June 28, 2012, 01:29:37 PM
#20
Can you do CitiBank??

-EP
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 10:44:50 PM
#19
The sell form doesn't mention any restrictions on ACH/wire, but I thought these methods could only be used with BoA/Wells Fargo...?

ACH is open to any bank which has a US routing number.
Bank wire is open to any domestic bank (US routing number - ABA) or international bank (SWIFT code). 

Banks in foreign countries that don't utilize SWIFT codes are not accessible.  Banks operating in or owned by foreign countries on US currency export restriction list are inaccessible.  An example would be Iran.  We can wire funds just about anywhere else.

The "cash deposit" option is limited to BofA and Wells Fargo as those are the only major banks which has a local branch in our area.
full member
Activity: 126
Merit: 100
June 27, 2012, 10:38:51 PM
#18
The sell form doesn't mention any restrictions on ACH/wire, but I thought these methods could only be used with BoA/Wells Fargo...?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 06:05:38 PM
#17
I was wondering if you were still going process my order soon?
Cheers, CR

PM sent.
sr. member
Activity: 294
Merit: 250
Bitcoin today is what the internet was in 1998.
June 27, 2012, 05:14:38 PM
#16
Looks awesome! After GetBitcoin stopped accepting Sell orders I was looking for something like this.
donator
Activity: 40
Merit: 0
June 27, 2012, 05:10:13 PM
#15
Hey Tangible,

I was wondering if you were still going process my order soon?

Cheers,

CR
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 05:03:00 PM
#14
Great service...thanks

2 pieces of feedback

-It is possible to continue the transaction if you put two different paypal addresses on the lines.  There doesn't seem to be a check to compare the two address lines.
-The refund address line doesn't check to see if the return address is of the correct format. I accidentally copied only half of a valid address and it was accepted.

Thanks again.

I am working on making the site more intuitive.  The PayPal address is the address paid.  The email contact is a general email address where we can contact you about problems (it is requested on all payout types).  They may be the same but some customers like using a separate email address for PayPal.

I will be adding error checking on the refund address as well as password confirmation field, and some instructions on the status page.

Thanks for the feedback.
newbie
Activity: 48
Merit: 0
June 27, 2012, 04:59:41 PM
#13
Great service...thanks

2 pieces of feedback

-It is possible to continue the transaction if you put two different paypal addresses on the lines.  There doesn't seem to be a check to compare the two address lines.
-The refund address line doesn't check to see if the return address is of the correct format. I accidentally copied only half of a valid address and it was accepted.

Thanks again.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 04:41:19 PM
#12
Update:

To add something worth announcing in our "non-announcement" announcement we are waiving the normal 1% fee on the next $5,000 $4,400 $3,800 $2,700 $600 left in PayPal payouts.

It likely won't last long.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 04:39:19 PM
#11
Perhaps displaying that as $6.25 USD per BTC would be an approach that is more clear?

I will add that to the todo.  It makes sense.  I never though the USD/BTC would be confusing but spelling it out can't hurt usability.
legendary
Activity: 2506
Merit: 1010
June 27, 2012, 12:39:46 PM
#10
Quote
Also, spell check:

Quote
Currrent Buy Price: $6.25 USD/BTC

I am horrible when it comes to grammar and spelling.   I find it easier to think in code/concepts and have a very bad habit of making up my own language with its own unique syntax.  Help is one the way though.  An extensive review of the copy/text will be done this week.

When bitcoin is traded, the forex currency pairing chooses the stronger currency (BTC) for the base currency and the weaker currency (USD) for the cross currency.  As such, prices are quoted as BTC/USD.   Now I can see why you would want to clearly show a price per BTC, in dollars, but specifically displaying it that way (i.e., USD/BTC) is confusing as it looks like a forex currency pair.

Perhaps displaying that as $6.25 USD per BTC would be an approach that is more clear?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 09:46:51 AM
#9
For a site like this, simple is better.  Keep in mind that some people will be using mobile phone browsers, so you want it to load fast and fit on a small screen.  Avoid lots of javascript, as it's too easy to break things with complex scripts.

That is the reason for moving to MVC.  By separating out the business logic into a series of restful states it is easy to build multiple "views" (one of which can be optimized for smartphone) using the same backend.  An android app potentially could be one specialized view.

Quote
Also, spell check:

Quote
Currrent Buy Price: $6.25 USD/BTC

I am horrible when it comes to grammar and spelling.   I find it easier to think in code/concepts and have a very bad habit of making up my own language with its own unique syntax.  Help is one the way though.  An extensive review of the copy/text will be done this week.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 09:41:40 AM
#8
would be nice to buy btc too

There is no website but we offer larger sized direct sales.  You can find info in the "surplus" link in the sig.  PM/email w/ PGP encryption.  We have plans for smaller/retail bitcoin purchases.
sr. member
Activity: 746
Merit: 253
June 27, 2012, 09:31:14 AM
#7
Thanks for all the PM on site improvements.  I just want to say a) keep them coming and b) yes the site is spartan.  Most of the coding was done on the back end to ensure accurate and secure order submission and verification.  We intend to improve the site over the coming days/weeks to make it more user friendly.  The end goal will be moving to a new site based on MVC design

For a site like this, simple is better.  Keep in mind that some people will be using mobile phone browsers, so you want it to load fast and fit on a small screen.  Avoid lots of javascript, as it's too easy to break things with complex scripts.

Also, spell check:

Quote
Currrent Buy Price: $6.25 USD/BTC
hero member
Activity: 658
Merit: 500
June 27, 2012, 09:28:31 AM
#6
would be nice to buy btc too
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
June 27, 2012, 09:06:28 AM
#5
Thanks for all the PM on site improvements.  I just want to say a) keep them coming and b) yes the site is spartan.  Most of the coding was done on the back end to ensure accurate and secure order submission and verification.  We intend to improve the site over the coming days/weeks to make it more user friendly.  The end goal will be moving to a new site based on MVC design

Some technical notes:

You can't change an order.  This is done intentionally to reduce the attack surface.  Even if an attacker hacks your order password all he can do is see your order not redirect funds.  If you need to change an unfunded order just create a new one.  The unfunded order will expire after 15 minutes.  If there is an error in a funded order we will refund it.  You can then create a new one and fund it again.

Due to limits of our webhost the backend only runs every 1-2 minutes (depends on server load).  Please wait 1-2 minutes for status changes to be reflected.  We are shopping a dedicated server which should allow near realtime status updates.
newbie
Activity: 27
Merit: 0
June 27, 2012, 02:44:29 AM
#4
Just placed a manual order with TC, hopefully all goes well. We shall find out tomorrow! Smiley
Pages:
Jump to: