I was shocked to see my account has been frozen for "botting" and you guys have ignored my tickets.
I don't understand why I have been banned or frozen?
I have not done anything different for months and have been using auto faucets you guys allow to be shared on your platform and on chat.
I have been here for a long time and have a level 103 account, why would I do anything to jeopardize my account and risk loosing access and all my coins?
Please unfreeze my account as I have not done anything illegal.
Username: kambas
I'm unfreezing your account.
Apologies for the trouble
Success: kambas has been unfrozen