Dear Zepher
,
we reviewing Your post, in which You want proof delivery straight from our Customer, so we have one question:
- why didn't You ask about similiar proofs those people who wrote their hater's opinions?
Seems, that You suspect the company more, than You suspect haters (by not demand proofs their posted opinions).
Because it's also possible, that sometimes an opinion can be made by other enemy company to make black PR etc.
You really think, that some Customers will publish details You want, if They can stay anonymous with cryptomining?
Even we got evidence of delivery rigs to Customers we will not publish those proofs without Their ask or permission.
Of course You should know, that owner of this forum breakes law by publishing and keeping some from above opinions.
We shouldn't to remember/instruct about his responsibilities, which is to remove every hater's criminal, damaging opinion.
Forums are mostly important in economy, but some of them just make damages to company owners, it is obvious.
So we just collect evidences, which client made purchase/not purchase decision with every forum opinions influence.
Of course lawsuits are the last thing, which normal company consider, but sometimes there are just very nessesary.
Especially when it's public/shares company - it is CEO's responsibility to start sue every time, when company name is hurt.
One thing we will write here, the Radas post author (his name is Radek L.):
- agreed with us (via WhatsApp) his ordered rig delivery time (deadline day possible last sunday)
- so few days before this term/agreed time, we hired VIP delivery service to deliver Him ordered rig
- so Mr. Radek was informed few times through his 2 mobiles phones/sms etc. but stopped to receive incoming phone calls.
So rig was returned to us, so we lost on hire VIP delivery service (fast, only for rigs transport, without any other packages).
Now still this Radas opinion exists here and is indexed by Google with our brand etc. and forum owner accepts this situation.
For sure not only Radas will not get his "reservation payment" 150 EUR back, but he can expect more problems about his posts.
Those are pure examples of criminal behaviour, everyone knows that - also because He was informed about rules few times.
So if You would be us, we think You would just prepare lawsuits either for Mr. Radek L. and against forum also, sad but true.
One thing is to send to Client rig with small delay (always we add someting gratis), second is posting obvious, criminal opinion.
After reading it, some Customers start affraid and it hurts their feelings, which is not our fault, we stay in fluid current contact.
Some people around the world just log our www, start hater's chats only to feel better themselves, without being our customers.
This is really sick and should end very soon. It happens mostly because that (good) forum owner published that hater's phrases.
Anyway we just make still our job, which is make rigs, take orders, selling stuff and support our true and honest (many) Clients.
About mentioned Client RealmsOfCrypto made his hate post first, without our delay etc. mostly because of Radas existing post.
At the end of that story delivery company (VIP service) told us, that after received his ordered rig, checked it was very happy.
But also told to the courier, that in a meanwhile (few days) stopped believe, that will collect it and it was not good feeling really.
Next day after this Client removed his hater opinion, which was made earlier without any logical base and changed it to positive.
Will be best, if those posts/discussion will be removed, before we ask Google to remove links to it and start save our good name.
Greetings:
Customer Service@Support
Miners Project