Topic: FortuneJack making 120,000 dollars disappear from my account! (Read 373 times)

It's been 2 weeks since this post was posted. What move did you get from FortuneJack? Were their customer service representatives able to provide you the help that you need to your concern? I have read a scam accusation to them yesterday too but it was a different story with the same ground of lost money. You can post this topic on Scam and Accusations board so that they could look into it and investigate it. If you know it to yourself that you are telling the truth, there's no need to worried about. Just provide all the evidences and proofs you've gathered and include it the next time you will post. Screen recordings, screenshots of history, screenshots of conversation with the cs that you talked to would definitely help.

The amount you've lost is definitely not just small so it's really something to be bothered of. Just continue to communicate with them and if they will neglect your concern, you can escalate it further so that they could learn their lesson.

Hello,
I was really excited when I won a combination of 2 sportsbets in football (PSG-LILLE and some other German match that I forgot). I placed 2 big bets of 20 XMR each on correlated events from these 2 matches (because the system wouldn't let me bet it all on one event, that's because the max win per bet is 100,000 euros equivalent), for a total possible win of approximately 20 times those 2 amounts. And boom, I won! I see on my account 899 XMR. Pretty amazing huh? Not yet.

After a while I see all of a sudden my account at 430 XMR. Whaaaaaaat??? I contact the support she tells me that she sees I placed bets after my win. Not even close. My bet history shows I did not. The reality of the matter is, one of those bets have passed from the winning status to some weird status, neither won or lost, with some orange line besides them (plus some 2 or 3 very small bets of 1 XMR each). Then all of a sudden my bet history disappears. Now I've screen recorded all of my bets as I always do with such amounts. Am I allowed to win or what?

Has anyone has had any problems with this casino before? The chat says they will contact me later. But this is starting to become seriously inconvenient.

Plus I've had a problem before with their live dealer hitting my 20 in blackjack (yes, because they had some issues with their buttons) and they refused to refund me the equivalent of 20,000 dollars because of that. Now I saw they had pretty good Sportsbet promotions so I said why not Sportsbet. But now this is seriously starting to get ridiculous.

And we are talking a known reputable casino & sportsbook here. The screenshots he posted are somewhat strong evidence about his allegation. Now, this is interesting as to how the site will respond and resolve this situation. Are they going to ask KYC from the player in order to resolve this situation?

OP already created a complaint in the scam section, here is the link

https://bitcointalk.org/index.php?topic=5368279.20, since he already has proof and evidence they might as well resolve this issue in the right section and that is the scam accusation, if OP got a satisfying answer he can always lock both threads, this topic is pretty interesting because huge money is at stake.

Give them some time at least another week because there are some issues about FortuneJack in almost similar cases and they acted after being Published here so i think FJ will come out here and address your issue.

If after 1 week and still no clarification from their part and or you are not satisfied then you can create a formal complaint in Scam accusation.

Alright, you think I should do the scam accusation now, or wait for their answer before? I have no problem in doing what you say with all proof. Wouldn't it be wise to wait for their answer before though? I really do not know. Having 120,000 dollars disappear is not fun and I do not know how to proceed, so I'm trying to get some advice from more experienced people.

^ I just checked the Fortunejack account but the last time out was on October 29 and I think they don't have an idea on this issue, we should wait and listen to their side too even if OP has proof on his claim. A community should not be one-sided, always listen to both parties before having a conclusion, we all hear that Fotunejack has gained too much reputation and this is my first time hearing a case like this. However, I think OP it is good if you will post this link and your accusation is accusation board on their ANN thread.

It is a good idea to send a link to the accusation through their support channels and their ANN thread so they know they are facing a serious accusation, I am not an expert at all on the subject of catching people lying or anything but the OP showed very strong evidence with the screenshots he posted in that thread.

However we need to hear both sides of the story before forming an opinion about what happened, but so far things are not looking good for FortuneJack.

It is a good idea to send a link to the accusation through their support channels and their ANN thread so they know they are facing a serious accusation, I am not an expert at all on the subject of catching people lying or anything but the OP showed very strong evidence with the screenshots he posted in that thread.

However we need to hear both sides of the story before forming an opinion about what happened, but so far things are not looking good for FortuneJack.

What a huge amount and this could ruin their reputation if they will not solve your issue, also maybe you should send the link of your accusation post to them so that they will be alerted about your case then maybe they will not take you for granted since for sure they have reputation to protect here. I don't see any reply of them on your thread and its interesting to follow your case since there's a huge amount is at stake on this issue let see what is the response of fortunejack here.

I made a scam accusation, and I have linked all proof. https://bitcointalksearch.org/topic/m.58302543

That's really a big money that would just disappear out of nowhere maybe you could provide a real proof such as transaction ID, screenshots and other proofs and you can open a scam accusation in https://bitcointalk.org/index.php?board=83.0 and please do provide the proof to back up your accusation.

I made a scam accusation, and I have linked all proof. https://bitcointalksearch.org/topic/m.58302543

I made a scam accusation, and I have linked all proof. https://bitcointalksearch.org/topic/m.58302543

If you successfully made a bet and there system accepts it. It just mean that your bet is valid and they should pay you accordingly once you win. You should provide proof of the records and screenshot that you are currently holding and Follow everyone advice to create a proper accusation thread. Stirring the issue here will not gonna help you unless you provide a solid proof. FJ has a solid reputation so if your accusation was true, You can claim it with proper proof.