FORTUNEJACK SHADY/SCAMMY BEHAVIOUR. WATCH OUT GUYS - page 2.

electronicash

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Quote from: serjent05 on February 18, 2024, 02:03:05 PM

Quote from: SamReomo on February 18, 2024, 01:32:12 PM

I must say that money is not free and OP should learn a lesson that whoever says that you're going to get free money then there is some kind of shady marketing behind that. I won't say that FJ is a scam casino or it did something wrong because most casinos do that especially when someone avails their bonus.

Not only @OP but all we readers are learning from his experience. This thread will serve as a "warning" for people who value their privacy and probably avoid playing in FJ since the casino implements a mandatory KYC to be able to withdraw our funds. At some point, the email sent to @OP is somehow a borderline scam telling @OP that he has free money on his account but does not. I believe any form of trickery to entice a person to play and deposit money on their platform and give the player a hard time withdrawing their fund is a shady action and is a borderline scam just like the email received by @OP. Grin

The marketing personnel that create that kind of approach should be reprimanded.

Quote from: SamReomo on February 18, 2024, 01:32:12 PM

OP, now it's your own choice either to complete your KYC information or to let that $50 of yours sit in their account forever. KYC is in their terms and they can ask for it anytime, but surely the way they force users to do KYC isn't fair.

It looks like @OP won't be doing any kind of KYC,

Quote from: hopenotlate on February 18, 2024, 07:04:20 AM

I would know if they will ask for ID or proof of income, or both, just in case I started the verification process, but again for $50 am not even going to waste my time.

i would probably play the amount with my best strategy in the casino, and grow the money up to $5k if possible before doing the KYC. if all is lost then just get out of the casino for good. just hope for the best to happen.

they are the first casino that asks KYC with an account with so little money on it and if no other casino does this, FJis probably losing the competition in the crypto casino race. they had not advertised much since the time the Stake, etc arrived.

serjent05

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Quote from: SamReomo on February 18, 2024, 01:32:12 PM

I must say that money is not free and OP should learn a lesson that whoever says that you're going to get free money then there is some kind of shady marketing behind that. I won't say that FJ is a scam casino or it did something wrong because most casinos do that especially when someone avails their bonus.

Not only @OP but all we readers are learning from his experience. This thread will serve as a "warning" for people who value their privacy and probably avoid playing in FJ since the casino implements a mandatory KYC to be able to withdraw our funds. At some point, the email sent to @OP is somehow a borderline scam telling @OP that he has free money on his account but does not. I believe any form of trickery to entice a person to play and deposit money on their platform and give the player a hard time withdrawing their fund is a shady action and is a borderline scam just like the email received by @OP. Grin

The marketing personnel that create that kind of approach should be reprimanded.

Quote from: SamReomo on February 18, 2024, 01:32:12 PM

OP, now it's your own choice either to complete your KYC information or to let that $50 of yours sit in their account forever. KYC is in their terms and they can ask for it anytime, but surely the way they force users to do KYC isn't fair.

It looks like @OP won't be doing any kind of KYC,

Quote from: hopenotlate on February 18, 2024, 07:04:20 AM

I would know if they will ask for ID or proof of income, or both, just in case I started the verification process, but again for $50 am not even going to waste my time.

SamReomo

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After reading the original thread and almost each post of the 1st page I can surely say that they haven't scammed OP but they really used shady marketing tactics to enticed OP via that mail and that's the reason he deposited money and played on their platform.

I must say that money is not free and OP should learn a lesson that whoever says that you're going to get free money then there is some kind of shady marketing behind that. I won't say that FJ is a scam casino or it did something wrong because most casinos do that especially when someone avails their bonus.

OP, now it's your own choice either to complete your KYC information or to let that $50 of yours sit in their account forever. KYC is in their terms and they can ask for it anytime, but surely the way they force users to do KYC isn't fair.

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Quote from: hopenotlate on February 18, 2024, 07:04:20 AM

I would know if they will ask for ID or proof of income, or both, just in case I started the verification process, but again for $50 am not even going to waste my time.

Your disappointment is reasonable as they have asked you to complete the KYC verification on a small withdrawal, while you are an old user of FortuneJack. But you have to prepare yourself all the time to pass the KYC verification on any casinos with 'deposit and no deposit bonus', the amount doesn't matter there. The KYC terms of the casinos aren't same as it used to be a few years ago.

Have you tried to check it out whether they are really asking for the source of funds verification or not? Back in 2021, I had passed the KYC verification at FortuneJack, where the requirements were simple. I had to complete only selfie and ID card verification.

panjul07

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Quote from: Coin_trader on February 18, 2024, 08:12:01 AM

They revised their ToS to much stricter version around 2017 onwards IIRC so you just dodge their new rules by being inactive for a long time.

I’m not a fortunejack hater but I don’t like their bonus structure especially the deposit bonus and free spin. You can only use this bonuses if you lose your initial deposit which is sucks. I was lured too with that promotional email but luckily I manage to withdraw my funds without any KYC.

This is not scam or unfair. It’s their standard procedure on their customers now. It’s either you abandon your funds or let go your privacy but I will definitely not gonna give source of income proof no matter what is the amount involved because they can see my employer and other source of income.

Lesson learned from this experience is that we need to read the terms of the casino again if we have been inactive for long period of time because terms might be updated by the casino from time to time.
From player's perspective especially those who against KYC, yes I have to agree that submitting KYC for $50 is not worth but from the casino's perspective with its terms, they have to do it equally to all players no matter how much is the withdrawal request.
One more thing which should be remembered by bitcoin/crypto gamblers is that anonymity is no longer available in crypto casinos because of the regulation and license.
Maybe there are still few casinos without KYC, but these days 90% or even more casino has written terms about KYC so once we register an account means that we should be ready for KYC.

gunhell16

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I see many online gambling sites that offer bonuses when you sign up for their platforms. And the majority of online gambling today, especially on social media platforms such as Facebook, uses such a strategy, but you cannot withdraw the amount they give; instead, you must use it to play gambling.

Then, before using the bonus amount, you have to make a deposit first, and the percentage they will give you is the first deposit of 200%, so you must use up the bonus you claim first. So based on what the OP experienced, I don't think that's new.

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Quote from: hopenotlate on February 18, 2024, 07:04:20 AM

Lets say my grandma gifted me that $50 : should I post a picture taken in the moment that $50 bill is passing from hand to hand? Come on, they are a joke

I would know if they will ask for ID or proof of income, or both, just in case I started the verification process, but again for $50 am not even going to waste my time.

Well, if you decide to verify yourself and send them a picture of your grandmother passing you $50 I would like to see their response to that. It's really ridiculous to ask for proof of origin of money for such a small amount.

It's a waste of time to go through the KYC process for $50, but if you wish to continue playing at FJ I guess you can pass it. And you can keep playing with your $50, maybe you can make a lot more from that, in that case passing KYC would be meaningful.

I'm not sure if this is for a scam accusation section or not, a small print in some contract. Definitely, it's not fair, and I would probably stop playing after this situation. I'm not playing at FJ for years, they annoyed me so much that I withdrew my coins and never used them again. A few times I was tempted to come back, but after reading this I don't think that will ever happen.

Woodie

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With these deposit bonuses, I have learnt the hard way with other gambling sites and am not a fan for such whenever I have to risk my own coins just to activate them, and funny thing is that these guys are aggressive with their email marketing forgetting people(customers ) do read them and buy in on these deals .

@hopenotlate just for clarity of what's happening, did you try to reach out @ FJ here on the forum just to try get over this huddle... because giving up your privacy for $50 is a bad tradeoff and on FJs side am sure they are preventing any abuse of this promo which is understandable if I put myself in their shoes !

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Quote from: hopenotlate on February 16, 2024, 11:58:21 AM

Why didn't they ask for proof of funds when I deposited? Why since 2014/2015 they have never felt the need to know my personal details and where I get my money and they do it now for a withdrawal of 50 dollars? What have you become?

What have you got to lose?

I know the answer now : my privacy.

Shame on you FJ and please don't bring up the regulatory bullshit because we're talking about 50 dollars.

They revised their ToS to much stricter version around 2017 onwards IIRC so you just dodge their new rules by being inactive for a long time.

I’m not a fortunejack hater but I don’t like their bonus structure especially the deposit bonus and free spin. You can only use this bonuses if you lose your initial deposit which is sucks. I was lured too with that promotional email but luckily I manage to withdraw my funds without any KYC.

This is not scam or unfair. It’s their standard procedure on their customers now. It’s either you abandon your funds or let go your privacy but I will definitely not gonna give source of income proof no matter what is the amount involved because they can see my employer and other source of income.

hopenotlate

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Quote from: bittraffic on February 16, 2024, 12:39:44 PM

Anonymity might just be more important for people than submitting either KYC or a source of funds for $50. They didn't even make it at least $1000 before they tried asking KYC.
Of all casinos, I think FJ knows people will not be that trusting in submitting documents to a casino. It's a bit odd for an old casino to act this way and April 1 is 3 months from now. This couldn't be right. But if they are mandated by the regulators, I guess this will also apply to the rest of the casinos even the signature participants I guess will not be able to escape.

Exactly that, the very first thought was "it must be a joke" .... but it is not lmao.

Quote from: Bitinity on February 17, 2024, 04:04:31 AM

- snip -
They did not ask me to provide source of income document, so I think you misunderstood the terms unless you have tried to upload your ID and then they asked you for another document.

I quoted their request in original post , doing it again for convenience ...do not think there is field to misunderstand it

Quote from: davis196 on February 18, 2024, 03:09:47 AM

-snip-
Is anybody actually dumb enough to believe that any crypto casino is going to give him free money? This type of misleading marketing is insulting the intellect of all gamblers.

Actually I am that kind of dumb person who tend to believe what he reads on official mail; in paricular I am referring to

Quote

Your account has free money in it

Quote

Bonus to make it easy to come back

easy lol

joeperry

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I voted no because I don't think they are trying go scam you and it has actually a different meaning but we can consider it deceiptive tactic to get information of their players that for as little as $50, they will ask you to submit private documents for a source of income (I myself won't compromise my personal information for $50).

But we know that evey gambling site do have their own terms and condition and we really can't do about it but to either comply or don't use their service. You might think they are scamming you for that but the definition of scamming is way more different than whatyou have experienced.

davis196

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So basically this isn't a scam accusation and you are just complaining about having to deal with all the KYC bullshit before withdrawal.
I totally get it, but unfortunately almost all crypto casinos are going this. Asking for KYC before withdrawal, instead of asking for verification right after registering your account or before you deposit any money. Maybe the crypto gambling industry should be required by the laws and regulations to change this sneaky behavior.
It's kinda hilarious to see the words "FREE MONEY" in a promotional email coming from a crypto casino. Nothing comes for free in this life.
Is anybody actually dumb enough to believe that any crypto casino is going to give him free money? This type of misleading marketing is insulting the intellect of all gamblers.

Bitinity

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From my own experience, I was asked to complete KYC months ago and I did it (several years after I created my account) . At that time the minimum withdrawal was still $150 and I had much more funds than the minimum withdrawal so I decided to complete the KYC. It was identity verification only by uploading my ID card and a selfie if I remember it correctly and I got my account verified fast. They did not ask me to provide source of income document, so I think you misunderstood the terms unless you have tried to upload your ID and then they asked you for another document.

TOP69CryptoCasinos

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Quote from: hopenotlate on February 16, 2024, 11:58:21 AM

I want to share my recent very very bad experience on Fortunejack, I feel scammed but I would like to hear your opinions because I might be biased.

Unpopular opinion here.
Based on this experience, I don't see the reasons for claiming that FortuneJack exhibited "shady/scammy behavior."

The brand clearly states in its terms that KYC, including the source of funds, is required.
Here it is:
"8.2. CDD Measures and KYC Procedures may include any of the following: requesting personal information about the End User in order to identify him/her, which may include requesting a valid and duly certified identification document and a selfie; verifying the personal information provided by the End User; requesting the information and documents about the End User’s occupation, source of funds and source of income used by the End User in the Gaming Services; checking the personal and professional information about the End User; checking and analyzing the gambling activity pattern of the End User, etc."
These are the terms you accepted when registering on that site.

I personally believe it was completely unnecessary from a business perspective. I think it's harmful to FortuneJack's reputation, but I wouldn't call it "scammy."

That's why I've compiled a NO KYC Crypto Casinos list on my website, where I emphasize the importance of reviewing the updated terms and conditions of each brand regarding KYC or even contacting their customer support. For those seeking a NO KYC experience, I recommend playing at the casinos listed that do not require KYC. For those willing to take some risks, there's a second list of brands with low chances of KYC based on our experience and their statements, especially for crypto-only and small transactions, though a KYC request is still possible.

Overall, be very careful and thoroughly read their terms so you know what to expect next time.

shield132

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Their terms of service give them the ability to request KYC from any user at any time in order to identify and verify the end user, also in order to mitigate the risks of money laundering and terrorism financing.
If they wanted to identify you, then they should have asked for KYC documents before they would give you a free no-deposit bonus. Since they asked you to submit KYC after you deposited money, I have a bad feeling that KYC is an excuse not to pay you. Many casinos use KC as an excuse to not pay their users, they rarely care about illegal activities.

PaperWallet

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And even if you pass KYC, and give them everything they wanted, they might still find an excuse to not pay.
Check this thread https://bitcointalksearch.org/topic/fortunejackcom-ongoing-lawsuit-120k-usd-stolen-shady-practices-5449674

And the thread of my scam accusation: https://bitcointalksearch.org/topic/m.58302543

They've always at some point or another, deleted bet history for some players. I happened to catch them with their hand in my pocket.

As it was said about them in the Bible, they’re the sons of “the father of lies” (John 8:44).

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Quote from: CryptSafe on February 16, 2024, 06:25:20 PM

Lastly, looking at the nature of this thread it looks more of an accusation which I think should be at the reputation board because this has to do with the reputation of the casino and as a matter of fact,the representative of the casino would be needed for further explanations.

I don't read it as an accusation but more as a warning to players who might also receive an email like the OP did. Be ready to complete kyc or pass on the bonus completely. Don't go through wagering and depositing only to be told we now need your info. Anyone who values their privacy is now informed if they read this.

CryptSafe

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OP, I would say that as a casino under regulations, there must have been update and upgrade in their policies which would warrant them to do the needful since they are under a body that issues them licence to operate. They are just doing this to be sure that your details are still the same as it is before if you really did KYC then when you first opened an account with them.

This issue of free bonus from casino is becoming a norm now as they are using it as a bait to get at gamblers who possibly have long abandoned their accounts to reactivate it and after which they must have made deposit played and win, upon withdrawal they will ask you to do KYC or wager before you could be able to make withdrawal. This has been the issues with casinos as they trick people with so much bonuses to get at them.

Lastly, looking at the nature of this thread it looks more of an accusation which I think should be at the reputation board because this has to do with the reputation of the casino and as a matter of fact,the representative of the casino would be needed for further explanations.

serjent05

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I have no problem withdrawing from this casino since I have done KYC long time ago. I respect @OP's action of valuing his privacy but I do not think that the casino is really asking for his source of fund for such little withdrawal since the statement by the casino about KYC is generalized and the requirement is constructed with "or" conjunction. If we understand the statement using this conjunction:

Quote

Or is a conjunction that connects two or more possibilities or alternatives. It connects words, phrases and clauses which are the same grammatical type: Which do you prefer? Leather or suede? You can have some freshly baked scones or some chocolate cake or both.

Quote

Please, be informed that You must provide all Know Your Customer (KYC) and Customer Due Diligence (CDD) documents that we may request to manage Your Account, identity verification, or verification of the source of funds deposited to Your Account. You must submit these documents within a period of thirty (30) calendar days from the date we make the request. If you fail to comply within this timeframe, we reserve the right to lock your account since you have been unable to pass the KYC procedure

Meaning it is not a mandatory thing that the casino will require a source of funds verification if people are withdrawing but a mandatory KYC is needed to be able to withdraw. The need for a source of fund verification in this statement is situational.

But I can say the bonus (especially the shown email by @OP) is somehow a trap for the player to play in the casino and be bonded by their ToS agreement while using the platform.

Cantsay

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It is shady and not something that should be done for that kind of amount.

If they had implemented it for a larger amount I would have sided them - due to the fact that casino can ask their customers to go through the kyc verification at any point in time but they bringing it up for $50 is not wise and I believe only few people would be willing to sell their personal information to them for that amount.

I’ve never used the site and after this event I don’t think I’ll be making use of it - cos I’m a small bettor and if they should bring up kyc bullshit I don’t think I’ll ever complete it unless I have a balance that is worth something substantial obviously not for $50 balance.

Topic: FORTUNEJACK SHADY/SCAMMY BEHAVIOUR. WATCH OUT GUYS - page 2. (Read 589 times)