I am already talking with Sam, one of the chat support, about my problem, and he said that the relevant team has followed my case and will notify me by email. And about my old account, I already clarified to Sam that I could not log in to that account, so I created a new account. And Sam said it wouldn't cause any problems, as we already clarified.
So, I just need to wait for the next update from FJ, and hopefully, that doesn't take too long. Thank you FJ and thank you for the support team, Sam.
Yes, that's right. In fact, I suggested the exact same thing to you a few posts ago. Everyone who finds themselves in a similar situation should should do the same.
It is always better to ask for permission before making a decision that can have negative consequences for your account.
That is right, if you get a permission then they can't tell you that it is not allowed, because you would have a written proof that you could do it and you could use it against them. I personally believe that shady places could still use it against you, but you could open a scam accusation topic and show the proof and you would be able to beat them on the eyes of the people, maybe not get your money back but at least nobody else would get hurt.
Fortunejack is not a shady place, if you got the go ahead then they will definitely leave you alone, I do not know Sam, but I know fortunejack and they are going to help you all the way and make it easier for you to gamble.
