Author

Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 555. (Read 465374 times)

legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I have a serious issue with the way the JWD issue is being handled.

You have "returned" the tickets to us, which means that the JWD tickets go into the next drawing. However, this is unfair imo. Reasons below:

I had 405 tickets last week and my closest competitor had 187 tickets, which means i was in a much better position to win considering odds. This week player Lucky has 1200 tickets because he did not play too much last week but played a lot this week. So clearly, my competitive advantage has been lost.

If there was technical error, i guess it would be better to refund the tickets or hold 2 separate JWD draws - 1 for last week and 1 for this week. Only last week tickets should go into the pool for last week and this weeks should go into the pool for this week.

Combining tickets for two weeks is wrong because you are advertising 1 BTC prize for every week and this is not happening.

I understand your point. There was some technical error and for that reason we returned the tickets back. You were in much better position last week for sure, but this was not done on purpose of course. At this point we are just returning you back your tickets so you can use them this week. Your chances of winning might be lower, but the money you spent to get those tickets are not going to be lost as we gave everyone their tickets back.

How is that fair? Will there be a 2 BTC prize pool this week?

You paid for those tickets and you already played. JWD is just a gift, a promotion. You are asking us to give "back" the money for the gift that had technical problems. Basically we are giving gifts every week, we had technical problem last week and you are demanding that gift now. We gave you back the tickets though. How is it not fair?
legendary
Activity: 1022
Merit: 1005
I have a serious issue with the way the JWD issue is being handled.

You have "returned" the tickets to us, which means that the JWD tickets go into the next drawing. However, this is unfair imo. Reasons below:

I had 405 tickets last week and my closest competitor had 187 tickets, which means i was in a much better position to win considering odds. This week player Lucky has 1200 tickets because he did not play too much last week but played a lot this week. So clearly, my competitive advantage has been lost.

If there was technical error, i guess it would be better to refund the tickets or hold 2 separate JWD draws - 1 for last week and 1 for this week. Only last week tickets should go into the pool for last week and this weeks should go into the pool for this week.

Combining tickets for two weeks is wrong because you are advertising 1 BTC prize for every week and this is not happening.

I understand your point. There was some technical error and for that reason we returned the tickets back. You were in much better position last week for sure, but this was not done on purpose of course. At this point we are just returning you back your tickets so you can use them this week. Your chances of winning might be lower, but the money you spent to get those tickets are not going to be lost as we gave everyone their tickets back.

How is that fair? Will there be a 2 BTC prize pool this week?

I would like a refund for the amount i spent on these tickets, i think you guys deduct 0.003 btc per 36 tickets, so going by that logic please refund me 0.03375.

I will play separately for this week.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I have a serious issue with the way the JWD issue is being handled.

You have "returned" the tickets to us, which means that the JWD tickets go into the next drawing. However, this is unfair imo. Reasons below:

I had 405 tickets last week and my closest competitor had 187 tickets, which means i was in a much better position to win considering odds. This week player Lucky has 1200 tickets because he did not play too much last week but played a lot this week. So clearly, my competitive advantage has been lost.

If there was technical error, i guess it would be better to refund the tickets or hold 2 separate JWD draws - 1 for last week and 1 for this week. Only last week tickets should go into the pool for last week and this weeks should go into the pool for this week.

Combining tickets for two weeks is wrong because you are advertising 1 BTC prize for every week and this is not happening.

I understand your point. There was some technical error and for that reason we returned the tickets back. You were in much better position last week for sure, but this was not done on purpose of course. At this point we are just returning you back your tickets so you can use them this week. Your chances of winning might be lower, but the money you spent to get those tickets are not going to be lost as we gave everyone their tickets back.
legendary
Activity: 1022
Merit: 1005
I have a serious issue with the way the JWD issue is being handled.

You have "returned" the tickets to us, which means that the JWD tickets go into the next drawing. However, this is unfair imo. Reasons below:

I had 405 tickets last week and my closest competitor had 187 tickets, which means i was in a much better position to win considering odds. This week player Lucky has 1200 tickets because he did not play too much last week but played a lot this week. So clearly, my competitive advantage has been lost.

If there was technical error, i guess it would be better to refund the tickets or hold 2 separate JWD draws - 1 for last week and 1 for this week. Only last week tickets should go into the pool for last week and this weeks should go into the pool for this week.

Combining tickets for two weeks is wrong because you are advertising 1 BTC prize for every week and this is not happening.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I really am at a loss?  This place used to care about its customers.  I've emailed, pmed, and posted my issues.  They v said that they would look at the withdrawal issue and get back to me.  The customer service is abominable.  No reply.  You can keep the fucking money.  It's the lack of respect with no real response that possess me off.  I will never deposit another dime into this shit hole of a site.

You indicated a wrong wallet which is why the transaction did not take place. It is unfair to blame us in this regard. We are giving you back your money and next time be more attentive.

We are sorry if it took long time to solve the issue but it was your fault after all.
member
Activity: 93
Merit: 10
I really am at a loss?  This place used to care about its customers.  I've emailed, pmed, and posted my issues.  They v said that they would look at the withdrawal issue and get back to me.  The customer service is abominable.  No reply.  You can keep the fucking money.  It's the lack of respect with no real response that possess me off.  I will never deposit another dime into this shit hole of a site.
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.

What happened to v checking?  Garbage
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.

It was bitcoins and the transaction number is 20452851.  My username is dakrusha.  Thanks for replying.  You are one of my favorites and I'm sorry for the acrimonious remarks. 


Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments.

Tried that.  Nothing showed. 

Dude,
 I sent you a pm, an email, and multiple support tickets but to no avail.  Can you at least tell me how long it will be?  Something?  Anything?  Please.
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.

It was bitcoins and the transaction number is 20452851.  My username is dakrusha.  Thanks for replying.  You are one of my favorites and I'm sorry for the acrimonious remarks. 


Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments.

Tried that.  Nothing showed. 
legendary
Activity: 1022
Merit: 1005
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.

It was bitcoins and the transaction number is 20452851.  My username is dakrusha.  Thanks for replying.  You are one of my favorites and I'm sorry for the acrimonious remarks. 


Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments.
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.

It was bitcoins and the transaction number is 20452851.  My username is dakrusha.  Thanks for replying.  You are one of my favorites and I'm sorry for the acrimonious remarks. 
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me.  

We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at [email protected]. We will fix support ticket asap.

Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack.
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me. 

I wish you luck!!!

I'm sure it will be taken care of.  They are one of the best casinos out there.  Just wondering what the problem is.
legendary
Activity: 2702
Merit: 1030
Yes I am a pirate, 300 years too late!
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me. 

I wish you luck!!!
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...

Wrote two support tickets before venting here.  Just want  someone to  get back to me. 
legendary
Activity: 2702
Merit: 1030
Yes I am a pirate, 300 years too late!
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.

Did you open a support ticket?  Did you verify the address was valid?  I agree they are usually very quick with tickets...
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?

Since yesterday.  12 hours or so. I never had a problem either until now but they refuse to respond.  I just want to check the block chain to see if the problem is on their end or the receiving address.
sr. member
Activity: 490
Merit: 250
Hi,

this week me and other players was on FJ Bingo to see the game and who win the prizes... but at 23:00 (only few minutes ago) nothing happened.

Was the game broken?

Who won the prizes... or... No winners?


Waiting...

you'll never know whos the JWD jackpot winner's . theres no result post in the thread or on site .
( maybe results posted in chats , who knows )
the only way to know who won it is check out with those users whom got the tickets for the game or
theres some additional fund added to your balance lol .

You're wrong.

If you are in the JWD Bingo room at 23:00 you can watch the game and you can see who win the prizes.

This week at 23:00 me and micky was in the room... but the game never started.
legendary
Activity: 2702
Merit: 1030
Yes I am a pirate, 300 years too late!
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping


I have never had an issue with a WD.  I can tell you it can take a couple hours.  How long have you been waiting?
member
Activity: 93
Merit: 10
Made a withdrawal that says it v is complete but I cannot check block chain id.  Fortune jack id number is 204530518.  My address shows no incoming deposit.  What up?  Love your site just wondering why this is not instant.

No response.  Can't check block chain.  This place used to be the best v customer services.  Now it sucks.  Give me my money back out a response.  WTF?  This place is slipping
Jump to: