I have been posting regarding the discrepancy in the exchange rates . Now that you brought it up here , let me re-question your rates.
1. Why are you giving the customers a ridiculously low exchange rate (
40% lower than the current market rates ) ? ( .032(market rate) v/s 0.019 (your rate)
Note : rates today =
0.032 BTC / BTG ( as on Nov 22 0400 UTC - source :
https://coinmarketcap.com/currencies/bitcoin-gold/)
2. Why have you pegged the rate at a constant 0.019 BTC/BTG when market exchange prices are not ?
3. When you enable the BTG transfer to other wallet , are you going to charge for the transfer ?
Exchange to another wallet ? Transfer you mean ?? ( i hope )
Soon we will also allow you to exchange that Bitcoin Gold to another wallet
Bottom line for freebitco.in customers : 1. Donot exchange your btg to btc on freebitco.in
2.Wait for the "transfer to other wallet" option and then move out your BTG.
~~ ANNOUNCEMENT ~~
I know you all have been waiting a while for this news, thank you for your patience!
You can now exchange your Bitcoin Gold for Bitcoin on the FreeBitco.in site. Soon we will also allow you to exchange that Bitcoin Gold to another wallet, if you don't wish to exchange it. The details on how to conduct the exchange are below and you can find the link prominently displayed on the Free BTC menu page within your account.
If you have any questions - feel free to list them here or PM me.
If you had funds with us during the recent Bitcoin hard-fork, we have credited you with extra Bitcoin Gold (BTG) coins for each Bitcoin that you had with us.
You can exchange your Bitcoin Gold (BTG) that was credited to you directly into Bitcoin at a rate of 0.019 BTC/BTG. When you exchange, the extra Bitcoins will be added to your account balance and can be withdrawn instantly.
The BTG that you have received is in addition to the BTC that you had with us and is an extra amount which can be exchanged to increase your BTC holdings by 1.9% by simply clicking a button!
The option to withdraw your BTG will also be available in a few days.