FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP ) - page 3.

Freewallet

member

Activity: 554

Merit: 11

Quote from: Slow death on December 22, 2017, 08:08:54 AM

OP said this:

Quote from: shaikharief on December 20, 2017, 04:58:04 AM

no information from their support...

Why you do not post a note on your site explaining this situation of transaction confirmation delays, this will save you from embarrassment and problems

- There is a notification in the Bitcoin wallet as well as in the Multi Wallet app;
- There have been posts both in Twitter and on Facebook regarding current delays with the BTC network;
- Our support reps provide details on network related issues with transactions as well.

If you can think of other ways to convey this information to our users, please feel free to share it here. Posting a popup on the website doesn't help much as the majority of our users are using the apps for mobile devices, and all important notifications are posted on the main screen there, first-hand.

Slow death

legendary

Activity: 3262

Merit: 1130

Leading Crypto Sports Betting & Casino Platform

Just wait for another 3 days, if your problem is not resolved after 3 days then you should open a thread in that section Scam Accusations

Quote from: Freewallet on December 20, 2017, 09:48:11 AM

There are global delays with transactions because the BTC network is overloaded now. At this point, we're all in the same boat, unfortunately.

OP said this:

Quote from: shaikharief on December 20, 2017, 04:58:04 AM

no information from their support...

Why you do not post a note on your site explaining this situation of transaction confirmation delays, this will save you from embarrassment and problems

steliadis

newbie

Activity: 2

Merit: 0

Quote from: Freewallet on December 20, 2017, 09:48:11 AM

Quote from: steliadis on December 20, 2017, 08:10:46 AM

I have the same problem

On 19 Dec 2017 08:30 using freewallet app i exchanged BTC->ETH and the exchange didn't happened i have lost my bitcoin and till now
no information from their support

my freewallet user ID : steliadis
email: [email protected]

if is not posible to change please give me BTC back in my freewallet adress
The present is still Status: Sending0/1

what happend?

Just like with the topic starter, your transaction is currently waiting to be included in one of the new blocks. As soon as it is, the status of it will be updated in the app.
There are global delays with transactions because the BTC network is overloaded now. At this point, we're all in the same boat, unfortunately.

more then 78 hours and nothing
no BTC
no ETH

NOTHING

Freewallet

member

Activity: 554

Merit: 11

Quote from: steliadis on December 20, 2017, 08:10:46 AM

I have the same problem

On 19 Dec 2017 08:30 using freewallet app i exchanged BTC->ETH and the exchange didn't happened i have lost my bitcoin and till now
no information from their support

my freewallet user ID : steliadis
email: [email protected]

if is not posible to change please give me BTC back in my freewallet adress
The present is still Status: Sending0/1

what happend?

Just like with the topic starter, your transaction is currently waiting to be included in one of the new blocks. As soon as it is, the status of it will be updated in the app.
There are global delays with transactions because the BTC network is overloaded now. At this point, we're all in the same boat, unfortunately.

steliadis

newbie

Activity: 2

Merit: 0

Quote from: Freewallet on December 20, 2017, 05:59:00 AM

Quote from: bL4nkcode on December 20, 2017, 05:15:33 AM

Sad to hear your complains tho there are lots of complaints against this wallet already that's why I wonder how people use this wallet while there are too many wallets that are secured enough to hold your funds on, Google.com is always there to give you information about some reviews of any website that was indexed on google.

bL4nkcode, we've been on the market for almost 2 years, and we're proud to have earned the trust of thousands of our users. Issues come up eventually with any live service; they aren't always on the wallet side like in this very situation. However, the best way to get a situation resolved is to contact our support team via the in-app chat or any other channel available, we respond to all user requests.

I have the same problem

On 19 Dec 2017 08:30 using freewallet app i exchanged BTC->ETH and the exchange didn't happened i have lost my bitcoin and till now
no information from their support

my freewallet user ID : steliadis
email: [email protected]

if is not posible to change please give me BTC back in my freewallet adress
The present is still Status: Sending0/1

what happend?

Freewallet

member

Activity: 554

Merit: 11

Quote from: bL4nkcode on December 20, 2017, 05:15:33 AM

Sad to hear your complains tho there are lots of complaints against this wallet already that's why I wonder how people use this wallet while there are too many wallets that are secured enough to hold your funds on, Google.com is always there to give you information about some reviews of any website that was indexed on google.

bL4nkcode, we've been on the market for almost 2 years, and we're proud to have earned the trust of thousands of our users. Issues come up eventually with any live service; they aren't always on the wallet side like in this very situation. However, the best way to get a situation resolved is to contact our support team via Freewallet.org website or any other channel available, we respond to all user requests.

Freewallet

member

Activity: 554

Merit: 11

Quote from: shaikharief on December 20, 2017, 04:58:04 AM

Recently on 19 Dec 2017 09:19 using freewallet app i exchanged BTC->LTC and the exchange didn't happened i have lost my bitcoin and till now
no information from their support they are scamsters if you see their website you will not find any contact details Beware of this wallet
and
Any one from Freewallet.org here please sort this out. As your support team is sleeping it doesn't take 48hrs or 2 days for exchange..

my user ID : fcc8195b

The present is still Status: Sending0/1

shaikharief, apologies for the delay! What makes you think your funds are lost? You've shared the transaction status yourself: it's currently being sent. The BTC network is overloaded now, which is why there are massive transaction delays globally. You can check the mempool here.

We've posted a notification in the app about potential delays with BTC transactions; as soon as your transaction is included in a new block, you'll see the status update in the app as well. Sorry, but that's the network issue, it's out of our hands.

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

Sad to hear your complains tho there are lots of complaints against this wallet already that's why I wonder how people use this wallet while there are too many wallets that are secured enough to hold your funds on, Google.com is always there to give you information about some reviews of any website that was indexed on google. You can contact this user https://bitcointalksearch.org/user/freewallet-1177176
I bet his a rep from that site since he answers some scam accusations against the wallet.

shaikharief

newbie

Activity: 1

Merit: 0

FREEWallet.org BIG SCAM ( Don't use any of their iOS or Android APP)

Recently on 19 Dec 2017 09:19 using freewallet app i exchanged BTC->LTC and the exchange didn't happened i have lost my bitcoin and till now
no information from their support they are scamsters if you see their website you will not find any contact details Beware of this wallet
and
Any one from Freewallet.org here please sort this out. As your support team is sleeping it doesn't take 48hrs or 2 days for exchange..

my user ID : fcc8195b

The present is still Status: Sending0/1

Topic: FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP ) - page 3. (Read 827 times)