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Topic: from metamask BNB network to kucoin eth20 transferred but USDT not arrived (Read 268 times)

member
Activity: 392
Merit: 13
Sugars.zone | DatingFi - Earn for Posting
Make sure if you transfer USDT (BSC or BEP20) and stay in kucoins using the same network. In Kucoin, choose USDT, of course with the BSC network (bep20) then "Deposit". Of course if you check the TxID using bscscan it won't be visible. If you send to another network, let's say in this case your ETH, USDT will not enter or disappear because those are two different networks. This is the same as for other altcoins or stable coins, make sure you always match first to the same network.
newbie
Activity: 21
Merit: 0
You check I am sharing you tx id : 0xe009c3c18b39a237cb988e7075f453ef14b467667e58d51d8a87d42104a619b6

As we've previously told you, it's not possible. According to your TXID, the funds were sent to this address:

https://bscscan.com/address/0xd6f9e0fe79dcb33c5b39c8ca2a3e7e1249cfcd4c#tokentxns

Which is not a valid Tron address. You can paste it into a Tron Explorer and see for yourself.
it.
I told you before also, I don't know it transferred but it is successfully transferred and I have utilized .
staff
Activity: 3500
Merit: 6152
You check I am sharing you tx id : 0xe009c3c18b39a237cb988e7075f453ef14b467667e58d51d8a87d42104a619b6

As we've previously told you, it's not possible. According to your TXID, the funds were sent to this address:

https://bscscan.com/address/0xd6f9e0fe79dcb33c5b39c8ca2a3e7e1249cfcd4c#tokentxns

Which is not a valid Tron address. You can paste it into a Tron Explorer and see for yourself.
newbie
Activity: 21
Merit: 0
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.

how's that possible? because it's an entirely different blockchain
I don't know Dear but it has transferred successfully . 

Show it on the blockchain or it didn't happen. Cross-chain transactions typically require some form of intermediary to be executed.

You check I am sharing you tx id : 0xe009c3c18b39a237cb988e7075f453ef14b467667e58d51d8a87d42104a619b6
legendary
Activity: 1624
Merit: 2594
Top Crypto Casino
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.

how's that possible? because it's an entirely different blockchain
I don't know Dear but it has transferred successfully . 

Show it on the blockchain or it didn't happen. Cross-chain transactions typically require some form of intermediary to be executed.
newbie
Activity: 21
Merit: 0
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.

how's that possible? because it's an entirely different blockchain
I don't know Dear but it has transferred successfully . 
legendary
Activity: 2072
Merit: 1001
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.

how's that possible? because it's an entirely different blockchain
newbie
Activity: 159
Merit: 0
If you transferred USDT from your Metamask wallet on the Binance Smart Chain (BNB network) to your KuCoin wallet on the Ethereum network (ETH20), it's possible that the transaction is still pending or it may have failed.

Here are a few steps you can take to troubleshoot the issue:

Verify the transaction on the Binance Smart Chain Explorer - Check if the transaction shows up on the Binance Smart Chain explorer. You can do this by going to https://bscscan.com/ and searching for the transaction hash. If the transaction shows up as successful, then it means that the funds have been sent from your Metamask wallet.

Verify the transaction on the Ethereum Explorer - Once you have confirmed that the transaction was successful on the Binance Smart Chain, you should also check the Ethereum blockchain explorer to see if the funds have arrived in your KuCoin wallet. You can do this by going to https://etherscan.io/ and searching for the transaction hash.

Check your KuCoin wallet - If the transaction shows up as successful on both blockchains, then check your KuCoin wallet to see if the USDT has been credited to your account. Make sure that you are checking the correct wallet address.

Contact KuCoin Support - If the USDT still hasn't arrived in your KuCoin wallet after checking the above steps, you should contact KuCoin support for assistance. Provide them with the transaction hash and any other relevant details to help them locate the transaction and resolve the issue.

Note: Always make sure that you are sending funds to the correct address and network. Cross-chain transactions can be complex and may require additional steps or fees. It's important to double-check all transaction details before confirming the transfer
newbie
Activity: 21
Merit: 0
on mexc exchange I have already got coin I want solution for kucoin, if you know please help.
and by the way I am not here to convince to you or someone, I have issue so I want help from you experienced guys.

Posting your TXID here would help us understand better but MetaMask shouldn't even accept a TRX address as a valid one when you're using the BSC network. You would get something like this instead:

https://i.imgur.com/JwOo4DN.png

As for your problem with Kucoin, then as I have mentioned before. You need to contact the support (or maybe ask them here as well[1]) and wait, there's no other way because you can't access your private keys with Kucoin.

[1] https://bitcointalksearch.org/topic/ann-exchange-kucoin-exchange-5163269

No, i have not got this error, i know about this error,
and by the way my problem got solved , i have got usdt in my account by the help of kucoin customer support .
thanks...
staff
Activity: 3500
Merit: 6152
on mexc exchange I have already got coin I want solution for kucoin, if you know please help.
and by the way I am not here to convince to you or someone, I have issue so I want help from you experienced guys.

Posting your TXID here would help us understand better but MetaMask shouldn't even accept a TRX address as a valid one when you're using the BSC network. You would get something like this instead:



As for your problem with Kucoin, then as I have mentioned before. You need to contact the support (or maybe ask them here as well[1]) and wait, there's no other way because you can't access your private keys with Kucoin.

[1] https://bitcointalksearch.org/topic/ann-exchange-kucoin-exchange-5163269
newbie
Activity: 21
Merit: 0
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.
And you wanted to convince me that you actually receive it?

It's not real.

You can receive it but only after you send a support ticket to MEXC team and they approve it for you.
Application for Recovery of Wrong Deposit

They have strong warnings for users too.
How to deposit crypto by crypto
Quote
Please ensure that the correct network is chosen. Transferring through the incorrect network will possibly result in irreversible fund loss. Please consult MEXC’s official online customer service team, for any confusion about the blockchain network,
on mexc exchange I have already got coin I want solution for kucoin, if you know please help.
and by the way I am not here to convince to you or someone, I have issue so I want help from you experienced guys.
sr. member
Activity: 854
Merit: 424
I stand with Ukraine!
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.
And you wanted to convince me that you actually receive it?

It's not real.

You can receive it but only after you send a support ticket to MEXC team and they approve it for you.
Application for Recovery of Wrong Deposit

They have strong warnings for users too.
How to deposit crypto by crypto
Quote
Please ensure that the correct network is chosen. Transferring through the incorrect network will possibly result in irreversible fund loss. Please consult MEXC’s official online customer service team, for any confusion about the blockchain network,
legendary
Activity: 1932
Merit: 1273
If possible or if you know the direct process of  Ethereum network address is accessible on every network with ease. It is only a matter of exporting the private key and importing it to the correct network, please let me know.

In your case, it is not possible. The exchange is the one who is able to control the key, not you. If you receive a token on the wrong network into a wallet you are in control, then the retrieval processes can be done with you. Unfortunately, this is not the case.


withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.

Specifically for your case, sending on a wrong chain into an exchange, the only solution you can get is from the exchange support team. They are the ones who are able to recover your funds. If you already contacted them, whether on Kucoin or Mexc, they are the only hope. So just patiently wait, but be in mind, there might be a ToS that already govern this kind of scenario, so make sure they are willing to help you.
newbie
Activity: 21
Merit: 0
I have sent usdt to trx network on other exchange it is deposited from same bsc network on metamask at the same time .
that transaction got success.
Impossible!

I am sure with you that no exchange will credit USDT to your account if you send it on TRON network TRC20 to a receiving address on BSC or ERC20 chain. Simply it is impossible.

BSC and ERC20 chain uses a same mnemonic seed, private key but it is not applied for TRC20 chain.
withrdowal from bsc network( metamask) and deposited on mexc exchange through trx network address.
sr. member
Activity: 854
Merit: 424
I stand with Ukraine!
I have sent usdt to trx network on other exchange it is deposited from same bsc network on metamask at the same time .
that transaction got success.
Impossible!

I am sure with you that no exchange will credit USDT to your account if you send it on TRON network TRC20 to a receiving address on BSC or ERC20 chain. Simply it is impossible.

BSC and ERC20 chain uses a same mnemonic seed, private key but it is not applied for TRC20 chain.
newbie
Activity: 21
Merit: 0
I have sent usdt to trx network on other exchange it is deposited from same bsc network on metamask at the same time .
that transaction got success.
sr. member
Activity: 854
Merit: 424
I stand with Ukraine!
very often when exchanges or similar services have to perform some additional action regarding a transaction, they require an additional fee for such a service. I did not check the amount you sent, but I hope that the compensation for their help will not exceed the value of the transaction.
In the past, some exchanges (not all) support for deposit to a wrong chain but they charge very expensive support fee like $1000.

Example is Bittrex with support fee is $1000 (cross-chain deposit recovery) to $2500 (Unsupported ERC20 token recovery)
Bittrex deposit recovery policy

From Kucoin guide article, I did not see they mention about support fee so likely if possible, they don't charge any fee for case they can support their users.
newbie
Activity: 21
Merit: 0
I have done this process they are asking time certain days.

very often when exchanges or similar services have to perform some additional action regarding a transaction, they require an additional fee for such a service. I did not check the amount you sent, but I hope that the compensation for their help will not exceed the value of the transaction.

have you generated a BEP-20 deposit address on Kucoin in the meantime? on some services, it can be identical to the ETH (ERC-20) network.
no, I haven't generated and i don't the process.
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
I have done this process they are asking time certain days.

very often when exchanges or similar services have to perform some additional action regarding a transaction, they require an additional fee for such a service. I did not check the amount you sent, but I hope that the compensation for their help will not exceed the value of the transaction.

have you generated a BEP-20 deposit address on Kucoin in the meantime? on some services, it can be identical to the ETH (ERC-20) network.
newbie
Activity: 21
Merit: 0
both are my account withdrawal and recipient .
I know but you use your Metamask as a sender and Kucoin account as a receiver.

Bad news is with Metamask wallet, you have its mnemonic seed then private key and you can import it to access to any chain supports by Metamask like ERC-20, BSC (Binance Smart Chain), and more.

With Kucoin account, you don't have its seed and private key, then your only chance is waiting for their support. You can not use your public key to import it to another chain. Kucoin owns that wallet private key, not you.
oh okay, I got it. thanks.
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