We uploaded 10 documents as requested and then received this e-mail.
Dear TyGrr-Bot,
We regret to inform you that the identification documentation you have submitted has been reviewed, and your request has been temporarily denied.
Reasons(s)
One individual's identity may only be linked to one account. If you have more than one account and wish to submit AML information for all of your accounts you will need to contact support (
[email protected]) to merge your accounts first. Please do not resubmit your AML request until after your accounts have been merged.
We sincerely apologize for any inconvenience this may cause, but it would be greatly appreciated if you resubmit the requested clarification(s) above.
Otherwise, if you would like to make further enquiries in relation to this, please do not hesitate to contact Mt.Gox Support.
We only followed the directions of Mark,
Hi,
If it's about two married people, then it should be easy. We need the following documents:
- Marriage registration certificate (if not in english, please join translation)
- ID of the withdraw recipient
- Proof of address for withdraw recipient
You can scan and upload the documents via
https://mtgox.com/forms/verification after logging in.
Thanks,
Mark
MtGox.com Team
However TyGrr is more than happy to follow the directions of Mt. Gox as we trust that they are following all laws and this is something we support. We will ask for information about the merging process and how to accomplish it.
Thank you.