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Topic: Gate.io RBTC withdrawal issues [Case solved] (Read 317 times)

hero member
Activity: 2464
Merit: 519
If you haven't withdrew your RBTC yet, i would suggest you just convert it back to BTC to prevent similar problem later.

RBTC didn't have any trading pairs on Gate.io, that was part of the problem. Gate.io just lowered the withdrawal minimum and fees, but didn't add a trading pair.

I've withdrawn the RBTC and sent it to an exchange that does have such trading pairs (BitFinex). Now I can finally do business.
I was also surprised to read about rBTC on Gate.io, could that be an unofficial coin list on a big exchange like Gate. What is the possibility of withdrawing such a coin on the exchange without withdrawal details and private keys? What level of KYC is required to make withdrawal on Gate.io? what is the minimum value in BTC as well for withdrawal without KYC?
member
Activity: 1148
Merit: 47
If you haven't withdrew your RBTC yet, i would suggest you just convert it back to BTC to prevent similar problem later.

RBTC didn't have any trading pairs on Gate.io, that was part of the problem. Gate.io just lowered the withdrawal minimum and fees, but didn't add a trading pair.

I've withdrawn the RBTC and sent it to an exchange that does have such trading pairs (BitFinex). Now I can finally do business.
legendary
Activity: 2394
Merit: 1131
I don't know the technical details either. I just use RBTC when needed, knowing its value is BTC pegged and knowing it's cheap to transact.

If you haven't withdrew your RBTC yet, i would suggest you just convert it back to BTC to prevent similar problem later.

I filed a recovery claim with a cyber security representative because the attorneys did not handle it well as it is an internet situation after i lost $40,000 to this investment scam platform....

with referral from a colleague I was fortunate enough to get back all of my $ 40,000 invested through a group of cyber agents called Hackloop

You can also share your story how much have you lost to hackloop via email

No need as he already got his money from mercatox after waiting several days. This problem already resolved if you read the title
member
Activity: 1148
Merit: 47
I don't know the exact wording but its like tokenized thing, like wrapped btc (kinda?) on eth blockchain and can be traded to some uniswap exchanges. Don't know also how it has almost the same value of btc.

I don't know the technical details either. I just use RBTC when needed, knowing its value is BTC pegged and knowing it's cheap to transact.
member
Activity: 1148
Merit: 47
I am glad to hear that they decided to lower that minimum amount and that you managed to get our your money out of there! I still don't understand why the hell they enabled depositing RBTC if they don't plan to let people trade in the near future. I mean its one thing to enable deposits few days ahead of trading, but this is something completely different and doesn't make absolutely no sense to me.

I agree. And what I also don't like / understand is that they lowered the withdrawal minimum only enough to let me withdraw. 0.10005 RBTC as a minimum is still a lot and in the future other people may get trapped again. I've learned but Gate.io didn't it seems.
copper member
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
I could sound dumb but what the fuck is an RBTC and how does it have the same value as BTC?  Roll Eyes Is it not like any other Altcoin but just forked off bitcoin's network?
I don't know the exact wording but its like tokenized thing, like wrapped btc (kinda?) on eth blockchain and can be traded to some uniswap exchanges. Don't know also how it has almost the same value of btc.

I still don't understand why the hell they enabled depositing RBTC if they don't plan to let people trade in the near future. I mean its one thing to enable deposits few days ahead of trading, but this is something completely different and doesn't make absolutely no sense to me.
Obviously, to lure users and trap them like what OP experienced. Good thing it's now solved.
legendary
Activity: 1722
Merit: 5937
I am happy to report that after two days of complaining with friendly admins, who cared enough to push the support team, and after a couple of publications such as this thread, Gate.io has adjusted the withdrawal settings. I have been succesful in withdrawing my RBTC!

The minimum is now 0.10005 RBTC (still a lot and actually too much) with a fee of 5.0E-5 RBTC.

Thanks to all responders for the support. It made me feel less alone in this matter.
I am glad to hear that they decided to lower that minimum amount and that you managed to get our your money out of there! I still don't understand why the hell they enabled depositing RBTC if they don't plan to let people trade in the near future. I mean its one thing to enable deposits few days ahead of trading, but this is something completely different and doesn't make absolutely no sense to me.
member
Activity: 1148
Merit: 47
I am happy to report that after two days of complaining with friendly admins, who cared enough to push the support team, and after a couple of publications such as this thread, Gate.io has adjusted the withdrawal settings. I have been succesful in withdrawing my RBTC!

The minimum is now 0.10005 RBTC (still a lot and actually too much) with a fee of 5.0E-5 RBTC.

Thanks to all responders for the support. It made me feel less alone in this matter.
member
Activity: 1148
Merit: 47
Few of my friends are regularly using Gate to buy some shitcoins and I don't remember them having any kind of issues  so far, but what they did is very sneaky and shady. I mean, to enable deposit of the currency that you can't trade for anything and then set ridiculously high minimum withdrawal is basically an entrapment. And then when you add 8!! RBTC fee...It's something that not even shitty exchanges like Yobit and HitBTC would do I think.

One can argue that it's your own fault for not checking for what you can use RBTC for before depositing, but still, I wouldn't expect this from any exchange that cares about their reputation.

Contract law in my country is not only about what the letter says but also about what can be reasonably expected in a deal. This outcome after depositing was not a reasonable expectation I think.

Yep, that's the big mistake that OP did as according to both CMC and Coingecko, RBTC is not tradable on Gate at all. That still doesn't explain why minimum withdrawal  and withdrawal fees are so high. It doesn't make any sense to me, other than to entrap those who don't pay attention and don't check properly before depositing.

I lost my first crypto money when, rookie as I was, made a copy-paste mistake with the address. I double / triple check ever since. This mistake of not checking trading pairs or withdrawal fees (escape routes) I will not make again in the future.

In the meantime I am getting some support from the Gate.io social media admins on Telegram and Twitter. They agree that this is not reasonable and consented to let the support team know about this. Fingers crossed.
legendary
Activity: 1722
Merit: 5937
AFAIK, RBTC is not tradeable on the exchange nor officially listed there. Gate.io has some bug on adding token on there exchange even though its not tradeable there.
Yep, that's the big mistake that OP did as according to both CMC and Coingecko, RBTC is not tradable on Gate at all. That still doesn't explain why minimum withdrawal  and withdrawal fees are so high. It doesn't make any sense to me, other than to entrap those who don't pay attention and don't check properly before depositing.


What exchange you are using to determine the rate of 1RBTC=1BTC?
Both Kucoin and Bitfinex have very similar RBTC/BTC ratio. On Kucoin its 0.99 and on Bitfonex 0.98, so almost 1:1
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
AFAIK, RBTC is not tradeable on the exchange nor officially listed there. Gate.io has some bug on adding token on there exchange even though its not tradeable there.

@OP, Do you check first the trading volume or is there any trading activity for that coin before you deposit? What exchange you are using to determine the rate of 1RBTC=1BTC?
legendary
Activity: 1722
Merit: 5937
Few of my friends are regularly using Gate to buy some shitcoins and I don't remember them having any kind of issues  so far, but what they did is very sneaky and shady. I mean, to enable deposit of the currency that you can't trade for anything and then set ridiculously high minimum withdrawal is basically an entrapment. And then when you add 8!! RBTC fee...It's something that not even shitty exchanges like Yobit and HitBTC would do I think.

One can argue that it's your own fault for not checking for what you can use RBTC for before depositing, but still, I wouldn't expect this from any exchange that cares about their reputation.

@Arrrvin I am curious now, what are the RBTC withdrawal fees for RBTC on Bitfinex/Kucoin?
legendary
Activity: 2394
Merit: 1131
I also never heard about RBTC before, if anyone curious, here is you can find what is RBTC as well https://coinmarketcap.com/currencies/rsk-smart-bitcoin/

I do believe any kind of coin which using bitcoin name or similar like that is either scam or just shitcoin. There is bitcoin only, and there is no any copy of that coin.

What makes me curious, why the min WD for RBTC is too high? It's 8.1 RBTC, while seeing RBTC price now it's almost same with BTC.
member
Activity: 1148
Merit: 47
Info on RBTC (I saw a question about that) can be found at https://blog.rsk.co/smart-bitcoin-rbtc/

Why I was using RBTC instead of BTC and why Gate instead of another exchange? The questions are sidetracking the subject, but for the complete overview I can answer them.

I wanted to buy SOV [Sovryn] at their own DEX listing. For that I needed RBTC. However the SOV price rose so much that I considered it might be more profitable at that time to buy eXRD [Radix] with their upcoming betanet and first mainnet. So I had RBTC and wanted to trade that for eXRD. I just finished trading some small tokens for eXRD at Gate and noticed it was possible to deposit RBTC as well. So to keep all eXRD in one exchange and then transferring it to my wallet in one transaction I thought I might as well do the trade on Gate (otherwise my choice would have been BitFinex). Gate is a tier 2 exchange and lists today #5 at CoinGecko. I've been trading small coins there for years, now and then, without any problems. I thought Gate would be as trustable as BitFinex and KuCoin. I never suspected they would put such a trap where you can get in but not out.
hero member
Activity: 2926
Merit: 567
I could sound dumb but what the fuck is an RBTC and how does it have the same value as BTC?  Roll Eyes Is it not like any other Altcoin but just forked off bitcoin's network?

Anyway, you seem to have become a victim of their unsupported feature. Technically, they're not processing withdrawals of that coin so I'd assume that fee is probably auto-calculated. You should rather ask when they plan to support that coin and if they're not supporting it anytime soon you should ask them to refund your deposits.

I'm also surprised on that value there's no news on this token how come they almost have the same value as Bitcoin, this is huge money and it's something to be a concern about, Gate.io terms are unreasonable 8 RBTC for withdrawal is a joke, this is a trap if they could do this to coins/token with huge value what more on other coins, stay away from Gate.io find other good exchange for your coin/token.
legendary
Activity: 3570
Merit: 1959
Why the fuck would you put that kinda money on that shitcrap-exchange anyways, seriously dude? Huh
copper member
Activity: 2198
Merit: 1837
🌀 Cosmic Casino
I wanted to trade 0.15 of my RBTC for other coins.
I have always advised people to avoid such shit tokenized coins pretending to be Bitcoin. I guess this is one of the examples how someone can easily lose their money using tokenized bitcoin instead of the real BTCitcoin

Where did you get the RBTC from? That where you should have traded it off from.
legendary
Activity: 2268
Merit: 1655
To the Moon
I don't understand the OP's choice when he decided to list his RBTC coins on the exchange Gate.io when they didn't have a listing there. Why did he not use the Kucoin exchange, where this coin is traded in a pair to BTC since last year, or the Bitfinex exchange? Obviously, those who can't find a normal exchange for the coin will have problems similar to the OP.
legendary
Activity: 1988
Merit: 1317
Get your game girl
I could sound dumb but what the fuck is an RBTC and how does it have the same value as BTC?  Roll Eyes Is it not like any other Altcoin but just forked off bitcoin's network?

Anyway, you seem to have become a victim of their unsupported feature. Technically, they're not processing withdrawals of that coin so I'd assume that fee is probably auto-calculated. You should rather ask when they plan to support that coin and if they're not supporting it anytime soon you should ask them to refund your deposits.
legendary
Activity: 2464
Merit: 3878
Hire Bitcointalk Camp. Manager @ r7promotions.com
i shall invite them to explain themselves here. I doubt whether they will come and do that. I had to wait three days for a reply and had to push admins in Telegram hard to push the support team.
If they have a profile here then add the profile link in your main thread, PM them to respond here so that we know their side of story. As a community we can not do much but at-least can create some pressure to get you paid if every evidence goes in your favour.
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