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Topic: GAW Community is located at: community.gawminers.com - page 83. (Read 506589 times)

full member
Activity: 154
Merit: 100
I cant say why, but...

JEFF IS MY FAVORITE GUY IN THE WHOLE WORLD RIGHT NOW!!!

Jeff knows what I'm talkin' bout. You're the man!

cool story
newbie
Activity: 49
Merit: 0
I cant say why, but...

JEFF IS MY FAVORITE GUY IN THE WHOLE WORLD RIGHT NOW!!!

Jeff knows what I'm talkin' bout. You're the man!


Jeff, care to share spiked kool-aid with others here ??
full member
Activity: 182
Merit: 100
Right, I think this is a huge concern for many people.  I know for myself I would love to order some products, but with the prices and terms changing like every 5 minutes, it just seems wiser at this point to wait until this is all sorted out and then decide.



I know of no new price changes. But if there is, just like we JUST proved, we will pass the upside to our customers Smiley
full member
Activity: 182
Merit: 100
Man, hate tough decisions. The 5.2 to 13 hash rate it tempting, but I love the hosting. My two GPU rigs in the gameroom are a pain. Josh, I am going to roll the dice and see what you have for us hosting people in the future. I assume the Fury is still coming?  Thanks for trying all sorts of things to keep us happy. I have found that making everyone happy is impossible, but I appreciate you trying to make as many of us happy as you can. Just for the record, since I am sure many happy customers do not post, my hosted blade is working great. Thanks!

haha, your telling me Smiley (wipes head)
full member
Activity: 182
Merit: 100
What gets me is how they acted when grid seed changed prices on their products...

Yet here they are changing prices when they haven't even shipped...

I find it easier to order directly from the people who make it.. What i've learned.. my $0.02


There is a big difference.

We passed the savings straight to our customers and they got the upside Smiley
full member
Activity: 238
Merit: 100
I cant say why, but...

JEFF IS MY FAVORITE GUY IN THE WHOLE WORLD RIGHT NOW!!!

Jeff knows what I'm talkin' bout. You're the man!
newbie
Activity: 60
Merit: 0
Man, hate tough decisions. The 5.2 to 13 hash rate it tempting, but I love the hosting. My two GPU rigs in the gameroom are a pain. Josh, I am going to roll the dice and see what you have for us hosting people in the future. I assume the Fury is still coming?  Thanks for trying all sorts of things to keep us happy. I have found that making everyone happy is impossible, but I appreciate you trying to make as many of us happy as you can. Just for the record, since I am sure many happy customers do not post, my hosted blade is working great. Thanks!
full member
Activity: 126
Merit: 100
What gets me is how they acted when grid seed changed prices on their products...

Yet here they are changing prices when they haven't even shipped...

I find it easier to order directly from the people who make it.. What i've learned.. my $0.02
sr. member
Activity: 350
Merit: 250
Right, I think this is a huge concern for many people.  I know for myself I would love to order some products, but with the prices and terms changing like every 5 minutes, it just seems wiser at this point to wait until this is all sorted out and then decide.

full member
Activity: 126
Merit: 100
You better order now! before it becomes cheaper next week.
member
Activity: 104
Merit: 10
If I do this $499 upgrade to a warrior can I have it hosted if I wait? I have the blade hosted ATM

I have the same question.  Can GAW please provide an answer?

See below in red.  Hopefully that answered your question.

Hey Guys,

Wanted to provide an update for everyone.

I have heard you loud and clear. You're upset because we talked about price protection and a buy back program that we did not do with the last set of miners we released.

While we ran in to some unexpected bumps, that's not an excuse. I should have figured out a way to make it work and taken care of those that have taken care of us. For that, you have my apologies.

So here is what we are going to do to fix it:

We are creating an upgrade path for all blade hosted customers that ordered before May 5th (before the price change). You will be able to upgrade from a 5.2MH/s Gridseed Blade to a 13MH/s Black Widow (week 3) for $500!

Here are the rules:
This offer will only be available until May 18th 12 AM Eastern.
It's only available while our stock lasts.
Since we are buying back your old gear, we need to resell it. So at the time of your order, we will take your hosted blade offline.
The Black Widow you will be purchasing will be shipped to you (not hosted) by the Batch 3 Ship Date (June 9th).

Those that want to keep hosting will need to sit tight for, but we will have something cool for you in the future. You will not be forgotten Smiley

We will always do right by our customers, and we are in this for the long haul. Thank you for expecting more from us, holding us accountable, and allowing us to rise to occasion!

You can upgrade here:
http://www.gawminers.com/upgrade-gridseed-blade-to-the-black-widow-13-mh-s-week-three/

Josh - CEO

P.S. You still get your free Fury!

I think people are mainly asking because part of the value prop (for electricity costs, shipping issues, customs, import duties, you name it) for GAW was the hosting.  If there is any possibility of people moving from hosted to hosted it's a significantly better option than dealing with shipping, setup, maintenance, etc.  Ideally the new data centers Josh has mentioned will help people who previously purchased hosted products and not just for the Zeus relationship.


I just don't want to jump the gun and upgrade my 2 hosted blades with this offer (ship only) and then next week there will be a comparable offer that is for us hosted only customers.  For the customers that really want to keep their hardware hosted.

If this will be the only offer for the current blade owners (hosted or non hosted) then I want to know so that I can purchase via this offer.



full member
Activity: 154
Merit: 100
Well isn't that nice us hosted miners get no love even for the price reduce...
member
Activity: 82
Merit: 10
If I do this $499 upgrade to a warrior can I have it hosted if I wait? I have the blade hosted ATM

I have the same question.  Can GAW please provide an answer?

See below in red.  Hopefully that answered your question.

Hey Guys,

Wanted to provide an update for everyone.

I have heard you loud and clear. You're upset because we talked about price protection and a buy back program that we did not do with the last set of miners we released.

While we ran in to some unexpected bumps, that's not an excuse. I should have figured out a way to make it work and taken care of those that have taken care of us. For that, you have my apologies.

So here is what we are going to do to fix it:

We are creating an upgrade path for all blade hosted customers that ordered before May 5th (before the price change). You will be able to upgrade from a 5.2MH/s Gridseed Blade to a 13MH/s Black Widow (week 3) for $500!

Here are the rules:
This offer will only be available until May 18th 12 AM Eastern.
It's only available while our stock lasts.
Since we are buying back your old gear, we need to resell it. So at the time of your order, we will take your hosted blade offline.
The Black Widow you will be purchasing will be shipped to you (not hosted) by the Batch 3 Ship Date (June 9th).

Those that want to keep hosting will need to sit tight for, but we will have something cool for you in the future. You will not be forgotten Smiley

We will always do right by our customers, and we are in this for the long haul. Thank you for expecting more from us, holding us accountable, and allowing us to rise to occasion!

You can upgrade here:
http://www.gawminers.com/upgrade-gridseed-blade-to-the-black-widow-13-mh-s-week-three/

Josh - CEO

P.S. You still get your free Fury!
member
Activity: 104
Merit: 10
If I do this $499 upgrade to a warrior can I have it hosted if I wait? I have the blade hosted ATM

I have the same question.  Can GAW please provide an answer?
full member
Activity: 154
Merit: 100
If I do this $499 upgrade to a warrior can I have it hosted if I wait? I have the blade hosted ATM
full member
Activity: 182
Merit: 100


It saddens me to find out that we've let one of our customers down. Please give me the chance to help you if you feel like you've been wronged or mistreated.
for now, i just want to ask a simple question - what exactly does this last paragraph in the email i just got from GAW mean ?

For all customers who have made a purchase with PayPal within the last 2 weeks, you will be completely refunded and provided the opportunity to re-order the same batch (same ship date) at a lower price.
It's pretty self explanatory. You ordered with PayPal. GAW will refund you. You can choose to order again and pay with a different payment method (something other than PayPal) and keep your spot in line. The price you re-buy at will be the current, lower, price.


there is a reason i want someone from GAW to answer that question...

Volder is correct Smiley
full member
Activity: 227
Merit: 100


It saddens me to find out that we've let one of our customers down. Please give me the chance to help you if you feel like you've been wronged or mistreated.
for now, i just want to ask a simple question - what exactly does this last paragraph in the email i just got from GAW mean ?

For all customers who have made a purchase with PayPal within the last 2 weeks, you will be completely refunded and provided the opportunity to re-order the same batch (same ship date) at a lower price.
It's pretty self explanatory. You ordered with PayPal. GAW will refund you. You can choose to order again and pay with a different payment method (something other than PayPal) and keep your spot in line. The price you re-buy at will be the current, lower, price.


there is a reason i want someone from GAW to answer that question...
full member
Activity: 238
Merit: 100


It saddens me to find out that we've let one of our customers down. Please give me the chance to help you if you feel like you've been wronged or mistreated.
for now, i just want to ask a simple question - what exactly does this last paragraph in the email i just got from GAW mean ?

For all customers who have made a purchase with PayPal within the last 2 weeks, you will be completely refunded and provided the opportunity to re-order the same batch (same ship date) at a lower price.
It's pretty self explanatory. You ordered with PayPal. GAW will refund you. You can choose to order again and pay with a different payment method (something other than PayPal) and keep your spot in line. The price you re-buy at will be the current, lower, price.
full member
Activity: 227
Merit: 100


It saddens me to find out that we've let one of our customers down. Please give me the chance to help you if you feel like you've been wronged or mistreated.

it's more then one customer...

i'm keeping my mouth shut for now to give GAW a chance to set things right, but i am incredibly frustrated with my last order, and the misleading information/runaround i have been receiving....

for now, i just want to ask a simple question - what exactly does this last paragraph in the email i just got from GAW mean ?

For all customers who have made a purchase with PayPal within the last 2 weeks, you will be completely refunded and provided the opportunity to re-order the same batch (same ship date) at a lower price.
sr. member
Activity: 532
Merit: 302
So there is noway ATM if we do this upgrade to Widow that it can be hosted?  The only option is to have it shipped?

there is a potential solution for the hosting issue

pm if interested - dont want to hijack the thread
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