https://hashtalk.org/topic/32776/paybase-service-update-2-27-2015-updateUpdate (3/1/15)We want to apologize in not providing more information sooner...but we know you'll understand why. We believe it was in the best interest of our community and know that you will share in that sentiment.
On Friday, February 27, we learned about
a coordinated and very sophisticated effort to exploit the databases for PayBase and ZenCloud. As soon as we discovered this, we felt it imperative to shut down the wallet withdrawal service, in the best interest of our customers and community. We're sorry for any inconvenience this may have caused.
We felt it was important to provide general, non-specific communications as to the identity of the hackers / violators our networks, since they did not know we had discovered what they were doing. This, we felt, was precautionary and again, in your best interest.
While this was happening, we had all hands on deck verifying every database and ensuring there were no other holes or doors they could use. Verification of all databases is in the final stages and we expect to be online later this week, if not sooner.
We also wanted to point out that our existing precautionary measures such as "Pending Withdrawal" function worked as it should, giving us the ability to verify withdrawal transactions. This layer of security made it possible
to protect all property, funds and PayCoins.
That whole thing stinks of BS in every detail but especially this:
"We felt it was important to provide general, non-specific communications as to the identity of the hackers / violators our networks, since they did not know we had discovered what they were doing. This, we felt, was precautionary and again, in your best interest."
WTF is that supposed to mean? Are we supposed to believe that by not announcing that they knew there was an attack they somehow got the upper hand on the attackers? Did Josh find out their location by being so super secret and send ninjas to exact justice on them? This has nothing in common with the actions of a professional business that gets hacked (not that I actually believe there was any hack).
There is no way of interpreting this announcement/excuse that does not boil down to one thing: GAW is incompetent.
