And wording of that tweet is vague, it doesn't say Authy confirmed anything, just that "reached out to help confirm". Hopefully their help will be along the lines of "here's contact info for CEX and Coinbase, give them a call"
If I was a high-profle client like CEX or Coinbase and I heard that one of our vendors for security was going around telling other clients how we are being outperformed like that I would be pretty pissed. Especially in public and would strongly consider taking my business elsewhere to a place that doesn't have such loose lips about our business with them.
If these statements are true, as a user of Authy, I find it very disturbing.
Be sure to email them and make them aware of that.
Email sent to [email protected]
From Authy,
Each of our clients have access to their apps usage for billing reasons, this information provides no personal data of our users. We did only confirm that the transaction volume for GAW is greater than the one of our other clients.
We care about our user's privacy and will not share any kind of personal information.
Please let us know if we can assist you further.
*EDIT*
Forgot to include my email for context:
Josh Garza @gawceo
The President of AUTHY just reached out to help confirm our previous statements. That's nice of them, more on that. Thanks @Authy
https://twitter.com/gawceo/status/540028154996596737
This statement, along with another deleted tweet, said that GAW has more 2 factor authentications then all other AUTHY customers and AUTHY said that GAW is stressing AUTHY network.
If these statements are true and AUTHY is releasing customer usage data to other businesses, then I no long wish to use AUTHY. I have used AUTHY for the past ~9 months and no longer feel safe using AUTHY if those statements are true.
I have AUTHY set-up with a different email account and I'm using a different due to the concerns mentioned above.
Just sent the Marc and Daniel both emails saying I was horribly disappointed they would back-peddle on what they told us and how damaging that is to our reputation and our legal defense.