Topic: Genesis-mining.com || World's leading hashpower provider! - page 19. (Read 400197 times)

You got a problem with zec mining allocation, setting mine to eth payouts and saving, just to have it reset to zec payouts 100%

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I did. And I am still waiting.

I did again. They said to wait for the first one.
I did again. They closed my question even without responding.

I replied to the first ticket. They said to wait.
I replied again.
I replied again.
I replied again.

And still waiting. 3 months and counting.

(Above not in chronological order, and showing only a small part of the conversation - mostly from my side)

Contact them https://www.genesis-mining.com/contact-support

And again, why no answer?

Hello miners,

Please be aware of any phishing attempts and fake account impersonations of our brand that are targeting to scam you and other users. These are our official social media accounts! Thanks for sharing






When in doubt, you can also check the footer on our website as our social media accounts are listed under "Follow us".



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Your Genesis Mining Team

http://www.downforeveryoneorjustme.com/www.genesis-mining.com

is the site down for anyone else?

Why do you not respond to tickets for over 2 months, and then give an answer which is clearly wrong and think the matter is solved, while in fact nothing is done?

Hello miners!

First, with regards to the previous posts, our prices and fees are mentioned on our pricing pages. There is a daily maintenance fee for Bitcoin Mining, but there is no fee for Dash Mining, Ethereum Mining, Litecoin Mining, Monero Mining and Zcash Mining. No maintenance fee means you pay the purchase price only (which then includes all running and maintenance costs) and receive mining returns during the time of your plan. Most mining plans run for 2 years.

As for pricing, this might help a bit! In honor of our three year anniversary (thank you for the birthday wishes, ZetaOS!) , in which we managed to service over half a million customers, we have an Easter egg hunt promotion which will give you 5% discount. The code will be valid until Easter Monday (12.00 UTC time). Go find the Easter egg and crack it to reveal the promo code hidden inside!

Further, after a lot of questions about Augur, we listened and have enabled Augur (REP) auto-trading, exclusively for Ethereum contracts! Under the Ethash Mining Allocation section you will now find an option to assign hashrate to REP. If you wish to learn more about Augur, please check our Altcoin Report, http://blog.genesis-mining.com/token-technology-understanding-augur, or the Augur site, https://augur.net.

Last but not least we'd like to share the recent success of our BlockSpeak Conferences in India! As interest in cryptocurrencies in India grows, there are more and more people looking for educational resources and speakers who can give them the information they need. That's why we started these conferences, and we plan to continue to host them in other parts of the world where people are beginning to adopt cryptocurrency. Check out our blog here to find out more!

We wish you Happy Easter, and happy mining!

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Your Genesis Mining Team


PS: if you need a small hint with the Easter egg, click here

Congratulations, Genesis Mining is now 3 Year old!

I hope you don't believe that line that no hidden charges will be deducted, how do you now expect them to run profitably in business if they are paying you every thing your hash generated or how will they themselves pay for their own overheads. What I expect is that the charges should not be too unbearable.

So are u saying there are NO extra charges so no power costs being deducted from the mining proceeds ?
You will Payout Everything it mines no hidden charges like before ?
Because that's how pretty much every cloud miner company f***s their customers with all those "hidden" charges.

Ah nevermind I only looked @ dash , now that I had a look at the rest it seems like nothings changed everything unroiable unless a miracle happens and then your better off just betting straight on the miracle.

atleast your finally being honest about your pricing haha!   and i think it has the perfect name, "houdini package"[/list]

can someone explain to me how payouts work for dash. i bought 5mh 3 days ago now when i bought it said mining payout will not be full as it will not be 24 hours witch i already figured. now 2 days later as that payout was for the 22nd i still have not got one for the 23rd is 5mh really that low it don't get a payout everyday. it as on auto btc and i wanted to mine dash so i switched it to that.

so first days it mined 22.03.2017     BTC     0.00015130

and nothing for the 23rd..

Hello miners,


As of now we have Cryptonight hashrate available, though perhaps you know it better from Monero!

For more information on Monero, please visit our Altcoin Report blog :  http://blog.genesis-mining.com/the-altcoin-report-2-monero

The pricing for our Monero mining plans is as follows :

• Blaine packages start at : 30 H/s for USD $ 33.99
• Dynamo packages start at : 900 H/s for USD $999
• Houdini packages are available from :  2700 H/s for USD $ 2899

This offer is for 2 years of mining (without additional maintenance fee)!

For our pricing page and for ordering, please visit : https://www.genesis-mining.com/pricing

Happy mining!

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Your Genesis Mining Team

As we said, his issue has our attention. This thread is not an official support channel, we have our own support platform where people can ask for our help. POM did and his issue is being looked into, but obviously we will not share private information outside our official channels and certainly not with just anybody.

@Zeta0S, yes, we will come with some exciting updates, and we will have information on the possible forks. All very soon.

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Your Genesis Mining Team

I don't think this issue/ticket is being handled correctly.


Can you explain why you haven't paid out to POM and why his balances are now 0?

Hello Genesis Mining!
Are there any new exciting updates?
And what will happen whit the fork? Which Bitcoin are we gonna Mine? Largest chain, chain whit the highest price? Or original core only like Coinbase, or maybe we can choice our chain?

We handle all tickets, including this one. In general, we resolve tickets within half an hour, but some require more effort sadly.

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Your Genesis Mining Team

How is this issue progressing POM and @Genesis-Mining?