Genesis-mining.com || World's leading hashpower provider! - page 15.

brobbel

sr. member

Activity: 966

Merit: 342

Quote from: POM on October 03, 2017, 12:03:16 AM

UPDATE: It's been 8 weeks since my support ticket was opened, still no response and my XMR payout is nowhere to be found. I see that ZetaOS is still at it with his paid shilling.

I do have several accounts; also a few tickets open since 8 weeks, but I even have one ticket open for 8 months (!)...

Althought most payments went through, there are still missing payments. And yes, even payments from February (!).

POM

sr. member

Activity: 547

Merit: 254

UPDATE: It's been 8 weeks since my support ticket was opened, still no response and my XMR payout is nowhere to be found. I see that ZetaOS is still at it with his paid shilling.

brobbel

sr. member

Activity: 966

Merit: 342

Quote from: patrickj on September 30, 2017, 06:35:10 PM

Thanks! I got to investment in Ethash and have some problem in allocation of hashpower. At first the allocation selected is bitcoin so I change it to Ethereum and save it. After I refresh the page it go back again to bitcoin. I'm thinking where can I change it because it seems to be in default. What will I do to make my hash to ethereum?

You have to put bitcoin down to 0%, then Ethereum to 100% and first look before you save it. It doesn't always go right the first time, you have to try several times.

patrickj

sr. member

Activity: 490

Merit: 251

Quote from: Zeta0S on September 27, 2017, 12:56:15 PM

Quote from: patrickj on September 27, 2017, 05:25:53 AM

Quote from: Zeta0S on September 06, 2017, 04:17:29 PM

Amazing visit to the larges Bitcoin Mining farms in Iceland!!
https://youtu.be/A7NhfuIdy8Q
Wow Guys! Genesis Mining showed me around on their mining farms. It was really Impressive! And there is more to come.. Right now they are building even more farms!

Enjoy the video,

Vic!

Nice video, I heard that the hash for bitcoin is out of stock. Any update about this?

I really want to invest here but I'm waiting for bitcoin hash. Regards

I am waiting for that to, I am hoping on a extra pre-sale. Gonna try to find out for you oke?

Thanks! I got to investment in Ethash and have some problem in allocation of hashpower. At first the allocation selected is bitcoin so I change it to Ethereum and save it. After I refresh the page it go back again to bitcoin. I'm thinking where can I change it because it seems to be in default. What will I do to make my hash to ethereum?

cyberpitstop

sr. member

Activity: 370

Merit: 250

You guys think that there will be any profit from up coming contracts seemed like with prices was skyrocketing the was some actual profit. I just wonder with these lower prices BTC and other are having.

Zeta0S

legendary

Activity: 1890

Merit: 1031

Quote from: patrickj on September 27, 2017, 05:25:53 AM

Quote from: Zeta0S on September 06, 2017, 04:17:29 PM

Amazing visit to the larges Bitcoin Mining farms in Iceland!!
https://youtu.be/A7NhfuIdy8Q
Wow Guys! Genesis Mining showed me around on their mining farms. It was really Impressive! And there is more to come.. Right now they are building even more farms!

Enjoy the video,

Vic!

Nice video, I heard that the hash for bitcoin is out of stock. Any update about this?

I really want to invest here but I'm waiting for bitcoin hash. Regards

I am waiting for that to, I am hoping on a extra pre-sale. Gonna try to find out for you oke?

patrickj

sr. member

Activity: 490

Merit: 251

Quote from: Zeta0S on September 06, 2017, 04:17:29 PM

Amazing visit to the larges Bitcoin Mining farms in Iceland!!
https://youtu.be/A7NhfuIdy8Q
Wow Guys! Genesis Mining showed me around on their mining farms. It was really Impressive! And there is more to come.. Right now they are building even more farms!

Enjoy the video,

Vic!

Nice video, I heard that the hash for bitcoin is out of stock. Any update about this?

I really want to invest here but I'm waiting for bitcoin hash. Regards

Money_king88

full member

Activity: 215

Merit: 100

#

Quote from: POM on September 08, 2017, 01:22:33 PM

Quote from: Money_king88 on September 06, 2017, 06:32:13 AM

Quote from: POM on September 05, 2017, 11:42:27 PM

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.

been waiting for 3 months now for steem payout from eth contract, been missing around 30 eth contrct payouts and been waiting almost a mnonth no reply yet they are so worried about adding more sha 256 i think genesis is turning slowly to a scam and this pre order on hash power proves it

seems like its the loyal shills like ZetaOS that get the payouts and some more and the rest get hung in a tree..forgotten. they don't even bother to answer on here anymore.

Ya seams to me they only care about people that bring massive referrals and buying tons of th/s now

POM

sr. member

Activity: 547

Merit: 254

Quote from: Money_king88 on September 06, 2017, 06:32:13 AM

Quote from: POM on September 05, 2017, 11:42:27 PM

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.

been waiting for 3 months now for steem payout from eth contract, been missing around 30 eth contrct payouts and been waiting almost a mnonth no reply yet they are so worried about adding more sha 256 i think genesis is turning slowly to a scam and this pre order on hash power proves it

seems like its the loyal shills like ZetaOS that get the payouts and some more and the rest get hung in a tree..forgotten. they don't even bother to answer on here anymore.

Zeta0S

legendary

Activity: 1890

Merit: 1031

Amazing visit to the larges Bitcoin Mining farms in Iceland!!
https://youtu.be/A7NhfuIdy8Q
Wow Guys! Genesis Mining showed me around on their mining farms. It was really Impressive! And there is more to come.. Right now they are building even more farms!

Enjoy the video,

Vic!

Money_king88

full member

Activity: 215

Merit: 100

#

Quote from: POM on September 05, 2017, 11:42:27 PM

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.

been waiting for 3 months now for steem payout from eth contract, been missing around 30 eth contrct payouts and been waiting almost a mnonth no reply yet they are so worried about adding more sha 256 i think genesis is turning slowly to a scam and this pre order on hash power proves it

POM

sr. member

Activity: 547

Merit: 254

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.

Zeta0S

legendary

Activity: 1890

Merit: 1031

Quote from: Genesis-Mining on August 25, 2017, 10:57:01 AM

We're investigating all missing payouts and if you opened a ticket then we will assist you as soon as we can. We are handling tickets as fast as we can, with more people then before, making more hours then before, but still it can take much longer then you are used to from us. We will pay out what was mined, even if it takes longer, and the Two-Day Bulk payouts are being processed as scheduled. Some people get a transaction error or something similar on the most recent BTC payout. Those payouts have been processed on our side, but further distribution of the transaction data into the blockchain can take considerable time nowadays, as we have seen quite a few times before, causing temporary "transaction unknown" errors and such. There is nothing we can do to speed up since we do not have any control over the blockchain. It could take several hours still, but the transaction data will pop up in a block explorer (and of course the payment in your wallet) eventually.
In the mean time we are still doing infrastructure upgrades and are working very hard to get back to our daily payout routine, and we are working very hard to handle tickets and concerns as fast as we can.

--

Your Genesis Mining Team

Thanks for the update!

In the blockchain but it`s taking a long time? Handy to get faster confirmations : https://pool.viabtc.com/tools/txaccelerator/

Genesis-Mining

sr. member

Activity: 430

Merit: 250

We're investigating all missing payouts and if you opened a ticket then we will assist you as soon as we can. We are handling tickets as fast as we can, with more people then before, making more hours then before, but still it can take much longer then you are used to from us. We will pay out what was mined, even if it takes longer, and the Two-Day Bulk payouts are being processed as scheduled. Some people get a transaction error or something similar on the most recent BTC payout. Those payouts have been processed on our side, but further distribution of the transaction data into the blockchain can take considerable time nowadays, as we have seen quite a few times before, causing temporary "transaction unknown" errors and such. There is nothing we can do to speed up since we do not have any control over the blockchain. It could take several hours still, but the transaction data will pop up in a block explorer (and of course the payment in your wallet) eventually.
In the mean time we are still doing infrastructure upgrades and are working very hard to get back to our daily payout routine, and we are working very hard to handle tickets and concerns as fast as we can.

--

Your Genesis Mining Team

Money_king88

full member

Activity: 215

Merit: 100

#

been 11 days no answer to support ticket about a ton missing payments, more missing payments from yesterday.

Zeta0S

legendary

Activity: 1890

Merit: 1031

Quote from: coalguru on August 21, 2017, 11:34:10 AM

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?

Sold out :-((

brobbel

sr. member

Activity: 966

Merit: 342

Quote from: coalguru on August 21, 2017, 11:34:10 AM

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?

No - I guess it was very popular. So it is sold out now.

coalguru

newbie

Activity: 18

Merit: 0

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?

Zeta0S

legendary

Activity: 1890

Merit: 1031

Genesis Mining is Paying out each two day guys.

Below you can find the mailing Marco send out a view days back.
Sinds then I received my payments as they promise.

Hey miners!

We'd like to share an update on Genesis Mining news as well as events in the cryptocurrency industry!

As many of you know, we're still in the process of returning to our usual daily payout schedule. Reason for the delayed payouts besides the general new security and infrastructure upgrades is our continuation on improving the payout system itself, as our service needs to be able to handle an ever-increasing number of new users. Please rest assured that all of our mining operations are running stable and are secure. This said, new bulk payouts are already en route to your wallet and should pop up soon!

Paying a daily mining revenue to all our users remains our top priority (and has been for over three years of service) and we assure you that everybody will receive their hard earned coins and no hash will be forgotten. If you haven't seen it, I shared a video in our Enigma facility talking about exactly these points.

If you opened a ticket we will take a look at your account as soon as we can and provide assistance. Please note that our customer service response times can currently be longer than 72 hours. Please see our recent blog post for more information.

While we're focusing on getting everything back on track, I also want to note that there are companies using our brand and falsely claiming to be associated with us, or in the worst case, try to impersonate us for fraudulent reasons. Please see this blog post to see how you can stay informed.

These last few weeks have brought a boom and a lot of excitement for the cryptocurrency world. Despite concerns surrounding Segwit activation, Bitcoin shot past $4,000USD!!! Bitcoin cash is up and running as well, holding steady around $300. These are exciting times for Bitcoin and cryptocurrency, and we're excited to be on this journey together with our customers.

Finally, I want to thank you for your trust and confidence in Genesis Mining, every one of you help make this possible, which is why we're working around the clock to resolve and restore all payouts, and working to prevent disruptions in the future.

Sincerely yours,

Marco Streng

CEO Genesis Mining

CarlosCorreia

full member

Activity: 728

Merit: 139

Just found genesis-mining!!!!

How is the status? Few posts ago were talking about site hacked and delayed payments... Is this been overcome?

Is this a good investment? As I can see is running since 2014!

How long will it take to recoup my investment?

Topic: Genesis-mining.com || World's leading hashpower provider! - page 15. (Read 400190 times)