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Topic: Genesis-mining.com || World's leading hashpower provider! - page 47. (Read 400197 times)

legendary
Activity: 984
Merit: 1000
I finally received a refund on my Genesis contacts (10 days after requesting a cancellation and 11 days after my initial purchase.) Genesis refunded all 21.545 btc.

 It was not easy dealing with support or IT, but they eventually coughed up the coin. All in all I think I'd have to give GM a generous" C- ". Customer support is mostly awful: waiting on replies for 2 or 3 days. I understand that GM has "100,000 customers" ( probably unhappy ones) but with a  substantial investment, I expect a higher level of service then that of my cable provider.

After failing to reach support for 3 days trying to confirm the cancellation/refund, I sent a message to GM on their Facebook page. They responded with this: " You need to show more patience." Seriously GM!? Go flog yourselves. GM you need to show more fiduciary responsibility to folks who have given you their $$$. 

I'm sure I could have been persuaded to keep some of my investment in GM had things gone smoothly, but that's a big nope for me now.

Best of luck to all who have active contracts I hope you all get your ROI. I don't think that GM is a scam; just an org with a lousy business plan, zero transparency and poor implementation.
 


What did you do to invoke the refund policy? Is there a clause that allow you to do that? I wonder will this discussion be removed.

I don`t get the problem. You bought a contract and then decided to cancel the purchase the day after and even got the money back and still complain?
sr. member
Activity: 448
Merit: 250
I finally received a refund on my Genesis contacts (10 days after requesting a cancellation and 11 days after my initial purchase.) Genesis refunded all 21.545 btc.

 It was not easy dealing with support or IT, but they eventually coughed up the coin. All in all I think I'd have to give GM a generous" C- ". Customer support is mostly awful: waiting on replies for 2 or 3 days. I understand that GM has "100,000 customers" ( probably unhappy ones) but with a  substantial investment, I expect a higher level of service then that of my cable provider.

After failing to reach support for 3 days trying to confirm the cancellation/refund, I sent a message to GM on their Facebook page. They responded with this: " You need to show more patience." Seriously GM!? Go flog yourselves. GM you need to show more fiduciary responsibility to folks who have given you their $$$. 

I'm sure I could have been persuaded to keep some of my investment in GM had things gone smoothly, but that's a big nope for me now.

Best of luck to all who have active contracts I hope you all get your ROI. I don't think that GM is a scam; just an org with a lousy business plan, zero transparency and poor implementation.
 


What did you do to invoke the refund policy? Is there a clause that allow you to do that? I wonder will this discussion be removed.
member
Activity: 140
Merit: 10
Judge a Man not by his postcount,but by activity
Babs, You shill.

l.m.a.o
he's a shill? 
says the 3 post newbie account , lets see a signed message for that 21btc they "refunded" you then hmm?   
like omg this threads gonna get so nuked when they come online guys, outsing their scams haha
newbie
Activity: 6
Merit: 0
Babs, You shill.
legendary
Activity: 910
Merit: 1000
I want to invest in Genesis-mining but I am not very sure how it works. When you invest in a one year contract, do you get your principle back after the expiry of the contract?

Hi Babs, i have a one year contract with X11 and how it works is that you pay for the hashpower for a year and then that hashpower is used to mine coins.
After a year it will stop so it is the mined coins that you get back in a year that will determine if you have made a profit or a loss.

They can not give the principle back as the money you pay upfront is for purchasing hashpower for a year and that hashpower is tied to a graphics card which is being reserved to you for a whole year.
legendary
Activity: 1652
Merit: 1007
DMD Diamond Making Money 4+ years! Join us!
I want to invest in Genesis-mining but I am not very sure how it works. When you invest in a one year contract, do you get your principle back after the expiry of the contract?

Hah. U dont.
full member
Activity: 210
Merit: 100
★777Coin.com★ Fun BTC Casino!
I want to invest in Genesis-mining but I am not very sure how it works. When you invest in a one year contract, do you get your principle back after the expiry of the contract?
legendary
Activity: 910
Merit: 1000
I finally received a refund on my Genesis contacts (10 days after requesting a cancellation and 11 days after my initial purchase.) Genesis refunded all 21.545 btc.

 It was not easy dealing with support or IT, but they eventually coughed up the coin. All in all I think I'd have to give GM a generous" C- ". Customer support is mostly awful: waiting on replies for 2 or 3 days. I understand that GM has "100,000 customers" ( probably unhappy ones) but with a  substantial investment, I expect a higher level of service then that of my cable provider.

After failing to reach support for 3 days trying to confirm the cancellation/refund, I sent a message to GM on their Facebook page. They responded with this: " You need to show more patience." Seriously GM!? Go flog yourselves. GM you need to show more fiduciary responsibility to folks who have given you their $$$. 

I'm sure I could have been persuaded to keep some of my investment in GM had things gone smoothly, but that's a big nope for me now.

Best of luck to all who have active contracts I hope you all get your ROI. I don't think that GM is a scam; just an org with a lousy business plan, zero transparency and poor implementation.
 

Wow you were lucky, I think all cloud mining companies do not even have a refund policy. Hashnest allows you to sell hashpower but as the prices keep lowering if you had invested 21.5 BTC in it and then wanted to pull out of it all a few days later you probably would have found that you got far less BTC back than you put in.


newbie
Activity: 6
Merit: 0
I finally received a refund on my Genesis contacts (10 days after requesting a cancellation and 11 days after my initial purchase.) Genesis refunded all 21.545 btc.

 It was not easy dealing with support or IT, but they eventually coughed up the coin. All in all I think I'd have to give GM a generous" C- ". Customer support is mostly awful: waiting on replies for 2 or 3 days. I understand that GM has "100,000 customers" ( probably unhappy ones) but with a  substantial investment, I expect a higher level of service then that of my cable provider.

After failing to reach support for 3 days trying to confirm the cancellation/refund, I sent a message to GM on their Facebook page. They responded with this: " You need to show more patience." Seriously GM!? Go flog yourselves. GM you need to show more fiduciary responsibility to folks who have given you their $$$. 

I'm sure I could have been persuaded to keep some of my investment in GM had things gone smoothly, but that's a big nope for me now.

Best of luck to all who have active contracts I hope you all get your ROI. I don't think that GM is a scam; just an org with a lousy business plan, zero transparency and poor implementation.
 
copper member
Activity: 1162
Merit: 1025
about 36% drop for today PO. argh...

aye, was thinking the same.   it's evident my contracts will be null soon, thank god they were super small.
strangely i am more at peace as they end, kinda happy to be away from this company i guess Wink

Why are you so complacent about the prospect of Genesis Mining just terminating your mining contracts?  They sell most of the contracts as a "lifetime" contract.   These are therefore long-term contracts.   Many of the Bitcoin mining contracts that are now paying a few cents per day have only been running for a few months.  Buyers have not even received their purchase money back, let alone any return on investment. 

If Genesis Mining want people to purchase mining power, then they should NOT exercise the termination clause.  In the contract it says they "may" end the contract if there are no payouts for 20 days.  They should not exercise this option if they want people to continue to buy contracts with them.   

I have bought hashing power with Genesis Mining rather than my own equipment.  It is not good business practice for them to terminate my contract and resell this hashing power to someone else.  Bitcoin mining profitability goes up and down. I understand that there may be periods when it is not profitable to mine, but these come and go. 

Genesis Mining should just suspend the contract until the bitcoin price/difficulty changes and produces a return again.  They should not take away the hashing power I have paid for and resell it to someone else.  The resulting bad publicity on social media would greatly affect their business and they would be foolish to do this.

I agree 100 % as do most of the people on here that helped buy these dick heads warehouses full of mining equipment. Good service isn't a priority here, I've been dealing with this "company" for a few years now they just don't care. If anyone is thinking of giving them money just don't do it, go buy your own gear at least then you can get ROI if your smart. This is just a big scam like all of the others to pay for fancy pants to go to conferences and pretend they are a legitimate company providing a service to new people so they can continue taking in money. Same old crypto shit pretty much.
legendary
Activity: 910
Merit: 1000
Hey Genesis-Mining,

I know a few weeks ago you were having issues with DASH and changed my mining allocation to BTC AUTO....kinda sux since DASH is now close to  $6.00USD (when i complained I believe it was at $2.00+)

Here are my Auto BTC payouts for 305 MH/s X11
0.04706559 BTC was that payout which is 18.41 USD currently although that amount changes all the time due to BTC / USD price changes.

My 1 MH/s Dash payout was 0.01144160  so multiply that by 305 = almost 3.5 Dash.

3.5  Dash coins currently are almost worth just over 0.0439498396 at the site I looked it, so it seems that BTC (AUTO) is still more profitable so you could just send some BTC to an exchange and trade it to Dash.

I used this site to work that all out  https://www.coingecko.com/en/price_charts/dash/btc/7_days

copper member
Activity: 1162
Merit: 1025
So...this keeps getting better and better I haven't signed into my account for quite awhile since the payouts stopped, now I don't even have any hash power in my account at all lol!! Great service you guys are running here, way to go on keeping crypto shady as fuck. Next time I'll just use my money to roll joints, at least then I get something out of it.
legendary
Activity: 984
Merit: 1000
Are you still having issues w/x11 dash mining?

Don`t think so, it works perfectly fine for me (started 14 days ago).
hero member
Activity: 494
Merit: 500
Hey Genesis-Mining,

I know a few weeks ago you were having issues with DASH and changed my mining allocation to BTC AUTO....kinda sux since DASH is now close to  $6.00USD (when i complained I believe it was at $2.00+)

Are you still having issues w/x11 dash mining?
legendary
Activity: 1008
Merit: 1001
hero member
Activity: 484
Merit: 500
Thank you genesis for doing this. Of course it is in your best interest as well but it all helps to transform the image from a novelty item to a technological breakthrough!
sr. member
Activity: 430
Merit: 250
Hey miners,

we're currently at the North American Bitcoin Conference in Miami!
Here's the official twitter feed. And here's our hashtag: #exploreBitcoin!

We also prepared a little special to start off the weekend!



You can see more of them here on our Blog!

Quote
Last April in his annual letter to shareholders, CEO of JPMorgan Jamie Dimon warned that “Silicon Valley is coming”. Well, Mr. Dimon, you’re right. But it’s not just Silicon Valley. Technology is being developed in places like Boston, Israel, and Singapore that are threatening Wall Street’s grip on global finance. Leading that charge is Bitcoin and Blockchain. Big banks like JP Morgan have had a “monopoly on money” for far too long, and for the first time ever, that’s changing.

The big banks are woefully behind the innovation curve and are only just now beginning to realize it. Many have adopted an antagonist response to the disruptors in their industry, but it’s already too late. Because what they don’t realize is they can’t stop innovation. You just can’t stop hundreds of millions of consumers who are fed up with an archaic monetary system that is controlled by a handful of wealthy Wall Streeters.

All the best,
Genesis Mining



member
Activity: 99
Merit: 10
Exactly. For me, the GM is very profitable, because ASIC-miner pay more for electricity.
I have little question, if i eg. GM contracts at 0.0015 USD, and buy new GM contracts at 0.00079 USD. Terminated contract at 0.0015 if not profitable?
full member
Activity: 178
Merit: 100

I have lost all faith in Genesis Mining.  You buy your hashpower through them and then they wont give any figures as to how that hashpower is performing.  It's impossible to work this out from the payouts.  They benefit from lowering your payouts to zero as they can then keep the hash power you have bought, and sell it to someone else.  A genuine company would not operate like this.

Constantly cancelling long-term contracts after a few months, leads to the conclusion that they are constantly reselling the same amount of hashpower and not expanding.   

Genesis Mining must do everything they can to keep contracts going for a reasonable amount of time and not just cancel them.  Only then can confidence in this company be regained.

I have also wondered if maybe everyone's lifetime contracts magically drop in payouts as they approach and pass ROI. 

Someone should set up a site where Genesis investors can anonymously share their Payout/Hashrate ratio in bulk,  and what they are mining.  This would quickly identify any inconsistencies. Ideally people would share a wallet Addy so those payouts could be verified but I don't believe this level of trust would be viable unless only done between trusted friends.

Genesis: Understand please that if you keep your investors in the dark,  the smarter ones will eventually organize and find ways to enlighten themselves.

I have explained how you can quickly calculate the expected BTC payout:

https://bitcointalksearch.org/topic/m.13555299

My calculations for the last couple of months clearly show that the BTC payouts make sense. I also track DASH payouts and they are in line with expectations, too.

I have once asked talked to GM on a conference. With a lifetime contract you are basically buying a miner. If the miner does not generate enough coins to pay for electricity, the miner will be turned off. It is the same as if you buy a miner for your home. Depending on electricity price you will turn it off at some point in time.

member
Activity: 115
Merit: 10

I have also wondered if maybe everyone's lifetime contracts magically drop in payouts as they approach and pass ROI.  

Someone should set up a site where Genesis investors can anonymously share their Payout/Hashrate ratio in bulk,  and what they are mining.  This would quickly identify any inconsistencies. Ideally people would share a wallet Addy so those payouts could be verified but I don't believe this level of trust would be viable unless only done between trusted friends.

If you look just a few posts up you will see i post payout info for Both Hashnest and Genesis Mining.

Currently Hashnest S3 and S4 contracts are underwater and could be going bye bye soon so do not assume that Genesis Mining payouts are the only payouts that are going down because they are not..Far from it..Hashnest are reputable too and they mine just like GM so you can see from my payouts that what is happening with Genesis Mining is because of the fees and the difficulty, just the same as what is happening over at Hashnest.

Ive been posting daily payout info for both companies for months so its easy to look back and see how payouts for both companies go down...as the bitcoin difficulty has increased especially since November.

Please take a look..i update the payout info as much as i can and it can be a useful resource for everyone..
https://bitcointalksearch.org/topic/genesis-mining-vs-gaw-mining-spondoolies-hashnest-and-mining-sweden-updates-768931

I saw that and appreciate it.  Difficulty has indeed gone up.  My idea is just to get more references from a collection of people who signed up at different times to see if there are any anomalies.

I guess a simple google docs with payout,  hash rate owned,  join date,  currency mined and ensuring any referral bonuses aren't included would be good.

As for the free hash rate,  looks like Genesis gifted some to everyone on Jan 12th. It shows up on your account contracts page.
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