Genting Casinos awarded for their safer betting standards

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Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Well, the gambling casinos that own a license don't necessarily mean they will not scam or be immune to douchebaggery.
One thing is that those casinos will have some form of protection for the users who play on those casinos.
If the user has been created by such a casino then they can go use the justice court of the country that casino's license is registered in.

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Quote from: YOSHIE on October 27, 2021, 09:29:54 AM

Wait, does that have anything to do with the Genting casino in Malaysia, it looks like the Genting casino is not foreign to me, the only difference is that there is a base in the UK and in Malaysia, Genting casino in Malaysia is one of the oldest casinos operating since 1969, it is the richest revenue casino ever listed, after all, Genting casino in Malaysia is also a Legal casino, this casino is currently led by Lim Kok Thay.

If you visit Malaysia it is very easy you find Genting casino in hotels and resorts.

What I want to ask about Genting casino is: is there any relationship/partnership between UK and Malaysia, I mean the owner.

Missed out this topic so replying belatedly.

Genting Casinos is, indeed, owned by Malaysian super tycoons under Genting group. Actually, you'd be surprised to learn just how many UK casinos are actually owned by Asian big cats.

Just checked Genting Casinos and it's the exact same Genting logo too. Not sure about safer gaming standards award, but probably compared to land-based casinos, sure.

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Quote from: TheEconomists on November 11, 2021, 03:35:34 AM

Winning an award sometimes to some people don't really matter but matter to them is about the service they render to their customers over time and how they are able to pay those gamblers who used to win game on their site. This is because an award can be influence in some society which is not it should be and will not tell the real integrity of the gambling company.

absolutely true, because this is based on the mindset of some people who make gambling as a form of pleasure when they are bored. and of course things like good service are one of the criteria that are quite prioritized.
regardless of winning or not actually for some people it is not a big thing because they know that it is a risk they have to accept there.
but good service and impression will always be remembered if they want to gamble again when bored

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Quote from: Fatunad on October 26, 2021, 07:39:34 PM

Quote from: TheEconomists on October 26, 2021, 02:49:45 PM

Quote from: Fatunad on October 26, 2021, 02:38:21 PM

Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

Winning an award sometimes to some people don't really matter but matter to them is about the service they render to their customers over time and how they are able to pay those gamblers who used to win game on their site. This is because an award can be influence in some society which is not it should be and will not tell the real integrity of the gambling company.

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Quote from: Lucasgabd on November 10, 2021, 10:58:11 AM

Quote from: judeafante on November 10, 2021, 10:00:42 AM

Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

you are right, there must be some kind of compliance between many casinos for the award to be valid, no cheaters here
but I see how this could improve general sentiment and competition to be among the best casinos and even improve fairness and service for all because of this

That is what every casino needs to do to get the award and that is not easy as the other casinos will do the same to win the award. If they can get the award, that can increase their prestige among the other casinos so they can become one of the best casinos in their city. The award can be the way to make their customers believe that they have the best services that can give to their members. The competition among the casinos will be tough as all casinos will try their best to set everything and make sure that they can satisfy their members.

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Quote from: judeafante on November 10, 2021, 10:00:42 AM

Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

you are right, there must be some kind of compliance between many casinos for the award to be valid, no cheaters here
but I see how this could improve general sentiment and competition to be among the best casinos and even improve fairness and service for all because of this

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Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

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Quote from: iv4n on November 07, 2021, 01:05:41 PM

Quote from: Hydrogen on October 27, 2021, 12:07:54 PM

There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Quote

The Standard covers 10 areas and up to 58 separate criteria which are the foundation to building a safer gambling approach. The Level of Award a gambling business can receive also depends upon the degree to which the business can evidence meeting up to 15 Advanced Level criteria.

Safer gambling stems from a gambling industry that:

is committed to taking care of its customers
empowers its customers with the knowledge to manage their gambling
ensures that the young and vulnerable are protected from the adverse consequences of gambling

Examples may include:

A gambling business sets in place specific rules or logic to identify a customer at risk of developing a gambling problem and has trained staff to effectively interact with them.
A gambling business provides customers with tools to set time or spend limits on their gambling.
A gambling business puts in place systems to detect underage gambling

Source: Social responsibility accreditation for the gambling industry - https://www.safergamblingstandard.org.uk/

Nothing special about this reward in my opinion! I wouldn't like someone to have over my head telling me I had too many drinks, I spent too much money, to stop and try another time... and this is about it:

Quote

A proactive customer interaction is a business-led interaction with a customer based on concerns the business has about the customer’s level of gameplay.

This reward was definitely created as a means to squeeze a bit of money from the industry on behalf of the regulator. It would not surprise me if the people issuing this award were in some way compensated by the various casino operations - whether receiving free hospitality (e.g. hotels, flights) or receive direct funding from the people that they are supposed to be judging - of course in an "impartial" way like membership fees. At the end of the day this award issuer likely has bills to pay and will be receiving various financial contributions, so you have to wonder how unbiased they will be. The baseline you discovered should be expected across every gambling institution in the UK by law, so you've got to wonder how unique and special such an award can be.

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Quote from: herurist on November 07, 2021, 12:32:38 PM

Quote from: KTChampions on November 06, 2021, 03:46:41 PM

Gambling and cryptocurrency are not yet totally banned in my country. Only most of the resources on this topic are prohibited (I understand that this sounds illogical and ridiculous, but it is). For example, I cannot go to the bwin website without a VPN, but I can use some bookmakers (mostly local marafonbet for example) that are allowed here . In general, the law here does not work according to the principle "everything that is not prohibited is allowed", but according to the principle "certain list is allowed, the rest is prohibited." As you can imagine, choosing from a narrow list is always worse than complete freedom, plus companies that are affiliated with the authorities (and therefore they are allowed to work) offer worse conditions.

are only local gambling sites not banned in your country?
On the other hand, is it unfair because it will be easily manipulated by anyone?
this will indirectly make the law can be bought by money.
On the other hand, I don't think your decision can be blamed for that because gambling is not prohibited there, but there are some that are not allowed because they don't provide income to the government, right?

There are several local bookmakers that are not prohibited, but this list is dynamic (to be honest, I do not follow this in detail as I try not to have anything to do with local services because I do not trust them). The list of foreign services is also dynamic, for example, bwin was legal last year, now it is banned. I think that this chaos can be explained simply - the corruption component, the one who was able to "negotiate" gets access to the market, the one who couldn't to "negotiate" banned.

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Quote from: uneng on November 07, 2021, 08:05:21 PM

Quote from: ralle14 on November 07, 2021, 05:27:46 AM

Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

If their evaluation method were clearer and more explicit, more casinos could adequate themselves to the requirements asked, making the gambling environment "safer" for more gamblers. It would also propitiate an increasement in the competition among casinos for the awards. And actually I don't understand why GamCare doesn't make their points obvious, because theoretically it's from their own interest to teach and encourage the maximum number of casinos what they have to do to adopt the so called safe betting standards.

It's quite an achievement considering that the criteria are modified and updated every year, it's a good reference for new players where and what casinos to look for, but you are right they should make it clearer for all the casinos because in a free market where one company do not have a monopoly on casino operations this is very important.
All casinos in a free market are competitive and they want to win as many awards that they can win, since they are modifying their standards of criteria they should let all the casinos know what standards they are looking for, I hope one of us here can check their casino and see if they really have a high safety standard.

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Quote from: ralle14 on November 07, 2021, 05:27:46 AM

Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

If their evaluation method were clearer and more explicit, more casinos could adequate themselves to the requirements asked, making the gambling environment "safer" for more gamblers. It would also propitiate an increasement in the competition among casinos for the awards. And actually I don't understand why GamCare doesn't make their points obvious, because theoretically it's from their own interest to teach and encourage the maximum number of casinos what they have to do to adopt the so called safe betting standards.

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Quote from: Hydrogen on October 27, 2021, 12:07:54 PM

There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Quote

The Standard covers 10 areas and up to 58 separate criteria which are the foundation to building a safer gambling approach. The Level of Award a gambling business can receive also depends upon the degree to which the business can evidence meeting up to 15 Advanced Level criteria.

Safer gambling stems from a gambling industry that:

is committed to taking care of its customers
empowers its customers with the knowledge to manage their gambling
ensures that the young and vulnerable are protected from the adverse consequences of gambling

Examples may include:

A gambling business sets in place specific rules or logic to identify a customer at risk of developing a gambling problem and has trained staff to effectively interact with them.
A gambling business provides customers with tools to set time or spend limits on their gambling.
A gambling business puts in place systems to detect underage gambling

Source: Social responsibility accreditation for the gambling industry - https://www.safergamblingstandard.org.uk/

Nothing special about this reward in my opinion! I wouldn't like someone to have over my head telling me I had too many drinks, I spent too much money, to stop and try another time... and this is about it:

Quote

A proactive customer interaction is a business-led interaction with a customer based on concerns the business has about the customer’s level of gameplay.

herurist

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Quote from: KTChampions on November 06, 2021, 03:46:41 PM

Quote from: herurist on November 06, 2021, 03:08:30 PM

Quote from: KTChampions on November 05, 2021, 06:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

this is something illegal in your country, but on the other hand it is an entertainment that can make you happy.
I think this is understandable because there are still many countries or governments that prohibit this (crypto and gambling).
on the other hand even though it is prohibited but they still provide leeway with a VPN which is quite good because it can still be accessed even though it does need help.
I hope your country immediately changes the policies they make so that they can be free from things like this.

Gambling and cryptocurrency are not yet totally banned in my country. Only most of the resources on this topic are prohibited (I understand that this sounds illogical and ridiculous, but it is). For example, I cannot go to the bwin website without a VPN, but I can use some bookmakers (mostly local marafonbet for example) that are allowed here . In general, the law here does not work according to the principle "everything that is not prohibited is allowed", but according to the principle "certain list is allowed, the rest is prohibited." As you can imagine, choosing from a narrow list is always worse than complete freedom, plus companies that are affiliated with the authorities (and therefore they are allowed to work) offer worse conditions.

are only local gambling sites not banned in your country?
On the other hand, is it unfair because it will be easily manipulated by anyone?
this will indirectly make the law can be bought by money.
On the other hand, I don't think your decision can be blamed for that because gambling is not prohibited there, but there are some that are not allowed because they don't provide income to the government, right?

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Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Getting that award for second straight in a row is a great achievement they already have an advantage over their rival casinos and become a consumer choice when it comes to casinos in that region, it's good to have that kind of award in a place where there are casinos competing they will have to upgrade the quality of their services and of course adherence to government, we don't have something like that here in our country because of the monopoly of one company that run the casinos and it is owned by the government.

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Quote from: Obito on November 06, 2021, 11:45:40 PM

Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

As you have already written, this mainly concerns the issues of casino honesty and the safety of its use. But there is another concept of a safe or sure bet. This is arbitration. If you can make (possibly at different times, or in different bookmakers) a bet with odds that will bring you profit in any case, then this is a safe bet. Example: an event has two outcomes and you managed to bet $ 100 on x1 with 2.1 odds, and on the second outcome $ 100 with 2.05 odds.

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Quote from: fiulpro on October 26, 2021, 02:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

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Quote from: Beparanf on November 07, 2021, 01:27:02 AM

Quote from: Obito on November 06, 2021, 11:45:40 PM

~snip

It's not meant for the risk of betting itself but rather focus on the safety the bettors on using the Casino facility. The article is just simply implying that the casino is safe to use by the consumer because it pass on the standard of the UK casino regulators.

I don't how UK maintain there gambling activities while there's a lot of limitations due to pandemic protocol. Actually I kinda feel that many Casino will close last year but the effect seems the opposite.

Seems that my guess was right all along, didn't quite understand it at first but I did read it again more thorough than the last time. I too am questioning how they're able to do it but at the same time I am impressed, probably they're lobbying to have their businesses stay open for the sake of profit or that they're just really safe to be used.

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Quote from: Obito on November 06, 2021, 11:45:40 PM

Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

It's not meant for the risk of betting itself but rather focus on the safety the bettors on using the Casino facility. The article is just simply implying that the casino is safe to use by the consumer because it pass on the standard of the UK casino regulators.

I don't how UK maintain there gambling activities while there's a lot of limitations due to pandemic protocol. Actually I kinda feel that many Casino will close last year but the effect seems the opposite.

Obito

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Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

Beparanf

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Quote from: qwertyup23 on November 06, 2021, 07:57:38 PM

Quote from: Fesatmas on November 06, 2021, 02:45:39 PM

Quote from: KTChampions on November 05, 2021, 06:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

I totally understand how you are in relying on a VPN to just entertain yourself at gambling. That is considered a violation of the rules but on the other hand you have the right to gamble without anyone being able to prevent it. Even your country's regulations can't prevent it at all. If I were you, of course the same thing would be done to fulfill the desire to gamble.

Ohh you have to be careful in using VPN as it is against most gambling websites as stipulated on their rules. While I do understand the need to use such VPN, you may have to bear the loss and suffer the consequences in the event that the website discovers your prohibited act.

Remember that gambling websites prohibit users who utilize a VPN due to their security and safety. Like Paypal, they also prohibit the use of VPN to avoid any conflict with the laws of the country of the user exercising or using such prohibit act.

I'm sure that they know the risk on doing it since the main reason why they are using is because online gambling is prohibited on there country or simply illegal. Either way there account will be terminated once they was caught. Its safe to assume that they are playing online casually so they are not depositing huge money while playing on it. Most of this users just deposit the money that they can afford to lose.

Topic: Genting Casinos awarded for their safer betting standards (Read 483 times)