Genting Casinos awarded for their safer betting standards - page 4.

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

It is a bit unusual for gamcare to go to the step of effectively endorsing and promoting a specific brand of casino. It would be more interesting to see what specifically sets them apart as "going the extra mile" compared to other UK casino offers, something that seems to be distinctly missing from the article. I would only imagine that all casino operators in the UK now conform to some basic minimum standards such as self-exclusion abilities and unless Genting is doing something unique like pro-actively blocking problem gamblers (terrible for a gambling business) without intervention, then I'm not sure this award has much meaning at all. Infact it seems like Gamcare is getting played or sucked into the system it is meant to be protecting against.

suzanne5223

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The Gamcare stance concern the award they issued to a gambling site is understandable due to the number of people who are gambling addicted in the UK and the company is a charity organization that provides advice and support to those who are gambling addict and also help those that are having a gambling problem.

These moves will only save a lot of people since the UK people are among the people that gamble the most in the world especially in Sports but the Gamcare official still needs to monitor the activities of gambling sites especially those that have received the level 3 award just to be extra careful.

Hydrogen

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There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Cling18

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There are lots of trusted casinos that provide good services for their users that need to be acknowledged not just locally but internationally. However, we might say that the award for the said casino is just a small thing since it's just a local award yet we have to keep in mind that the UK has a huge number of gamblers and they have lots of casinos competing for the said title. That's for sure a big achievement for them.

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

.... I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Be it a local or an international award, an award is an indication and a recognition that an individual or an organisation is doing well. Also recognition is an encouragement to do more. In that locale where this casino is sited, it will prompt other casinos around to increase their standards and do better.

Fesatmas

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Quote from: TravelMug on October 26, 2021, 07:51:32 PM

I'm not sure where you live, but traditional and land based casino reputations have been improved a lot in the last 10 years. Most of them are helping the government and been paying taxes (although with cut-tax as incentives), but still they are one of the biggest contributors.

It's true they donate a certain amount of tax for each time they operate. But it depends where the casino has a loose policy from the government. For example, right now in the country I live in, online gambling casinos are starting to be hunted by the government for reasons of bringing bad effects. Habits that damage the mental and also lead to other bad actions. This is because gamblers risk all their possessions without thinking that what is at stake is no longer yours.

The online casino where I live is starting to close a lot and the managers have started to be investigated. This is what happens in parts of the country that have diversity. Then you have to be able to accept what happened not all gambling casinos are really supported. Given the negative impact is too large, than the positive. Like it or not, it will backfire.

YOSHIE

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Wait, does that have anything to do with the Genting casino in Malaysia, it looks like the Genting casino is not foreign to me, the only difference is that there is a base in the UK and in Malaysia, Genting casino in Malaysia is one of the oldest casinos operating since 1969, it is the richest revenue casino ever listed, after all, Genting casino in Malaysia is also a Legal casino, this casino is currently led by Lim Kok Thay.

If you visit Malaysia it is very easy you find Genting casino in hotels and resorts.

What I want to ask about Genting casino is: is there any relationship/partnership between UK and Malaysia, I mean the owner.

Wexnident

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Well, it is useful in building up their reputation though I've never heard of it. Rather understandable since I just looked it up, and it's well, banned on my country lmao. I guess that's one of the reasons why they were awarded with the award, though following the rules should be something obvious when it comes to casinos.

Quote from: Saint-loup on October 27, 2021, 04:41:20 AM

Unfortunately the article doesn't say if this is a local or an international award and what assessment criteria have been used. From what I understood it seems to be a local one for UK online and land-based casinos but do you know what are those criteria? I hardly see what a brick and mortar casino could do to be safer for gamblers.

Doesn't it seem like it's international?

Quote

Genting currently is the only UK land-based casino to achieve this award, yet it actually represents a renewal of the accreditation, this being the second consecutive time the operator has been awarded it.

From the wording, you can denote that though you can also say that it pertains to a land-based vs online, though if I were to compare the two scenarios, I'd say the former would actually have the higher chance of being true. As for the criteria gamcare has it in their site, here you go.

https://www.safergamblingstandard.org.uk/how-to-apply/the-standard/

Jackl87

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.

I don't really know about that casino and i have also never heard of that award before but in general i would be very careful with such awards and stuff. You always need to check first for what the company received the award and which company or Institution is handing out this awards. It often happens that those awards have basically zero value or meaning and were just created for promotional reasons. Just look at those food labels for example.

Saint-loup

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Unfortunately the article doesn't say if this is a local or an international award and what assessment criteria have been used. From what I understood it seems to be a local one for UK online and land-based casinos but do you know what are those criteria? I hardly see what a brick and mortar casino could do to be safer for gamblers.

michellee

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That award is available in the UK so I do not think that other countries will have the same things as in the UK. It is not easy to achieve that award because they need to increase their standard services. But that casino can be a sample for the other land-based casino in the UK to care and give quality services for their consumers.

They are not just concerned with making much money from their business but also think about how to give the best services to their consumer and always serve the best for them.

Fundamentals Of

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Of course, this is surely something to be appreciated. At least they are somehow concerned about their gamblers. It is good that they integrate and implement standards and mechanisms for security and safety of their patrons.

But this is of course all part of their business. In the end, they are doing this more for themselves than their patrons. They want success for their company. This is always their first consideration. So when they say that "adopting safe gambling measures and customer care is at the heart of everything we do," it simply means they come secondary to making making.

xSkylarx

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Quote from: TimeTeller on October 26, 2021, 06:44:57 PM

Quote from: Fatunad on October 26, 2021, 06:39:34 PM

Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

If they can sustain such award, it means, they are doing this as a long-term mission.
This will give them the edge over their competitors and showcase what they can offer to their gamblers.
If they are going beyond their regular responsibility, then, gamblers may even ask advice from the casino itself.
Very rare that you can see a casino extending assistance to their players.

Only a few companies do this, and they look after their customers or gamblers. Because they are exchanging both money and trust, this is also a good strategy and a healthy relationship between gamblers and casino owners. This is the most enjoyable gambling experience you've ever had. Most casinos are currently only concerned with the game and the experience of the game, and they have neglected to consider how they interact with gamblers and provide assistance, as you have stated.

TravelMug

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Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

I'm not sure where you live, but traditional and land based casino reputations have been improved a lot in the last 10 years. Most of them are helping the government and been paying taxes (although with cut-tax as incentives), but still they are one of the biggest contributors.

Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

Again, that mindset is old school, maybe some underground casinos in any countries, they are illegal. But with land based casinos wherein billions have been investments, it doesn't make sense to ruin their reputations not just in UK, but in all other countries as well.

TimeTeller

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Quote from: Fatunad on October 26, 2021, 06:39:34 PM

Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

If they can sustain such award, it means, they are doing this as a long-term mission.
This will give them the edge over their competitors and showcase what they can offer to their gamblers.
If they are going beyond their regular responsibility, then, gamblers may even ask advice from the casino itself.
Very rare that you can see a casino extending assistance to their players.

Fatunad

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Activity: 2296

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Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

Fesatmas

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Activity: 2268

Merit: 275

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

TheEconomists

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Quote from: Stedsm on October 26, 2021, 02:10:22 PM

As the awards were limited to UK based casinos, I don't think it gives them the complete advantage over all the casinos worldwide because no other comparisons were made. I truly believe that online casinos are also doing much better at serving their users while also letting addicted gamblers keep safe distance by having their own helplines to talk about it (a very few have it) or others also redirect to gambleresponsibly.

But yeah, such awards must be organised on a global basis so to let worldwide casinos take part in such programs to showcase their integrity levels and present the world with how responsibly they are taking care of all the departments that come under gambling industry.

This is first time of hearing about a gambling company taking responsibility to talk with the addicted gamblers though you didn't not mention the particular gambling company for me to verify your claim but be that as it may, if such really exist then it is a good one and that will really help those that are addicted and those who are yet to get addicted to gambling.

Stedsm

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As the awards were limited to UK based casinos, I don't think it gives them the complete advantage over all the casinos worldwide because no other comparisons were made. I truly believe that online casinos are also doing much better at serving their users while also letting addicted gamblers keep safe distance by having their own helplines to talk about it (a very few have it) or others also redirect to gambleresponsibly.

But yeah, such awards must be organised on a global basis so to let worldwide casinos take part in such programs to showcase their integrity levels and present the world with how responsibly they are taking care of all the departments that come under gambling industry.

TheEconomists

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Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

Topic: Genting Casinos awarded for their safer betting standards - page 4. (Read 583 times)