Gets logged out on my exchange wallet over & over

AYOBA

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

So I don't know why I am always being logged out that way but then, I am sharing this experience to let some others know that there is a high intensive of threats in holding your portfolio on the exchanges and also, note that while you are asleep. Scammers are awake troubleshooting on how to gain access to your wallet just to steal your coins.

This days I also discovered the issues like yours when i try to check my assets on my exchange my was account was also log out, and I try to login in back they where telling me that incorrect password till I reset new password before I can able to get my logged in back. But what I observed there is that they try to secure my account for me that’s why; May someone was try trying to get access to my assets.

Honestly scammer’s are very tough this days to get access to people wallet at midnight when the owners are sleeping, but the scammers are struggling on how to identify peoples login details, and that’s is very important for each an everyone to create a strong password to their wallet.

ThemePen

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I understand why you are worried about keeping your cryptocurrency on exchanges. Well you have not lost any money yet it is scary that you keep getting logged out. This shows that there are risks involved. Remember scammers are always looking for easy targets no matter how much cryptocurrency you have. To be safer think about moving your assets to secure wallet. This will help protect you from people trying to access your account without your permission. Always take a look on your accounts and report anything suspicious to stay safe.

EluguHcman

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Well... After learning that there are many other users who e counters this logout issues from the centralized exchange wallet like me on the sequence of replies I have got so far, I think I am a best eased because I have always thought if I am being particularly targeted by some internet scammers.

But that should not give a confident encouragement of users to store their Bitcoins on a centralized exchanges when known they don't have short time plans of making use of the funds.
It is just as some other fellows has implied.... Not your Key, Not also your Coin because you are not a custodial of your wallet access.

reagansimms

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I often experience things like this, my assumption is that maybe the system was deliberately set like that after a long time of not accessing or visiting the exchange wallet. But when I access it every day, I always get access automatically without having to go through any steps.
If the reason is just visiting the wallet regularly, the system may immediately close automatic access and ask to log in by entering some passwords before getting access. This is probably intended to prevent anyone other than you from accessing the wallet, but whatever the reason, it is highly discouraged to store assets in a custodial wallet.

Miles2006

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Recheck your login setting, it’s normal but logged out always sounds strange it’s either the setting is wrong although a lot of exchange varies meanwhile mine also has similar feature monthly probably it’s a security term to confirm the real owner of the account. If op is observant each time there’s a password reset or login in another device the gmail is always the first to notify a user about the details and necessary information concerning the login process either using another device. If anyone is trying any dirty move you can track the user quickly with the information provided by the exchange.

Potato Chips

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Yup. Probably due to security measure as others pointed out. Have you tried exploring your settings if there's any option to delay/disable auto-log out? might as well try to maintain your app is updated as much as possible.

I'd be curious how often does it happen exactly and what exchange is this in particular? as too often would be annoying for me lmao plus I think there are better ways to improve this side of security without having to sacrifice too much convenience. In exchange apps I've used though, I'm rarely auto logged out and I'm talking about weeks of not opening the app.

DaNNy001

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Well from my experience of using binance exchange, I think am used to these sessional log out. I know exactly what you are trying to say when trying to link some of these log out to be associated with scammers but most of the time, I think it's because of long time being log in without accessing the exchange frequently and it will get to a point when that log in session will expire and you will be logged out.

Zaguru12

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Quote from: aTriz on December 29, 2024, 03:10:51 PM

Try clearing your cache and cookies. sometimes it happens because of that. if that doesn't work then you must've set your account to get automatically logged out after sometime. and some exchanges might also have this feature by default for security reasons. you know being logged in an exchange always might be ristky.

I don’t think this will work because if it is a bug then by re installing another version of the application will be able to get rid of the bugs, it could be a set up in the app as log them out after certain period of time. Or there have been many device which are logged into account and it is usually a thing by CEX apps to require you to login again for security reasons just like when their is change or attempted act of changing of password, best thing OP can do is to actually manually visit his settings or read FAQ and use the exchange support

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

But along the lines, I have been noticing that when I stays a few long time before accessing my wallet app, I am Always logged out and then demands to log in again before gaining access.

There is nothing suspicious here. Actually, any reputable exchange or platform (whether you are using a browser or an app) will log you out after a long period of inactivity. It enhances the security of your account as you don’t want anyone to have access to your account when you are away or in case your device is lost/stolen.

It’s considered a good security practice to log out manually from all your open accounts before you close your browser. You should not wait for the exchange (or whatever the platform you are using) to do that on your behalf.

aTriz

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Try clearing your cache and cookies. sometimes it happens because of that. if that doesn't work then you must've set your account to get automatically logged out after sometime. and some exchanges might also have this feature by default for security reasons. you know being logged in an exchange always might be ristky.

BitMaxz

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In my experience it takes months before you logging out automatically from exchange wallet. That's seems pretty suspicious if you are keep logging out even though you login with check "remember me".

Are you living in restricted country? If so, it might be the reason.
Also, keep in mind that if you use data internet from a sim card, your IP address may change frequently. If this is the case, the exchange app may believe you are attempting to access your account from a different IP address, which is why it keeps logging out.

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Quote from: Porfirii on December 29, 2024, 11:40:24 AM

I have recently explained in another post that a friend of mine lost access to his email and, after being logged out from one of such wallets, he lost access to his funds (more or less, 0.5 BTC!).

That is a large sum of money to lose in this way, i have not seen the post you discussed this, but i am sure this friend of yours must be completely devastated about this loss. Has he tried all means possible to recover his email account, sometimes i wonder why people do not back up passwords of important accounts, i never leave anything to chance. This is a very costly lesson for your friend, to say the least.

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

While admitting that it is not a good approach to store your cryptocurrency on the exchanges, I am also approving it that I do still have some of by short term bitcoin portfolio hold there on the centralized exchange due to interpersonal reasons.

I believe almost every crypto enthusiast does that with the crypto they basically want to use for some expense or quick purchase. Having said that, the idea was not to hold a huge portion of cryptocurrency (that's any amount you can't afford to lose) on the exchange platform.

Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

But along the lines, I have been noticing that when I stays a few long time before accessing my wallet app, I am Always logged out and then demands to log in again before gaining access.

If you are having skeptical feelings about this experience it could be your instinct notification and I will advise you to change your password, set the 2fa, etc.

Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

Subsequently, I have not really lost a cent of my asset on this course but being honest, it is threatening why I would keep getting logged out like someone is instigating or manipulating on how to gain access to that of my wallet.

It doesn't matter. If a bad actor gains access to the account he/she may wait till you have the amount of crypto that is worth it before moving the fund.

Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

Basically I am only visiting my wallets regularly when the coinmarketcap showcases attractive market performances of the coin I am holding such as Bitcoin and when the market has not been so encouraging, I am usually off from my wallet because I love seeing my asset growing while overlooks when the market is down.

Are you talking about a Self-custodial wallet here because regular login of it could lead to human error which could somehow expose the wallet to danger?

Porfirii

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For some reasons this is quite common with some platforms and also with some Apps of centralized wallets. I have recently explained in another post that a friend of mine lost access to his email and, after being logged out from one of such wallets, he lost access to his funds (more or less, 0.5 BTC!).

If you use it for little transactions it is OK, but no one should have so much money on them because of these and other problems that may arise.

Obim34

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Quote from: cryptoaddictchie on December 29, 2024, 08:35:06 AM

Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

So I don't know why I am always being logged out that way but then, I am sharing this experience to let some others know that there is a high intensive of threats in holding your portfolio on the exchanges and also, note that while you are asleep. Scammers are awake troubleshooting on how to gain access to your wallet just to steal your coin.

Maybe you dont activated the keep me logged in button. Sometimes theres a notifcation or dialogue box that appears and say tick it for keeping you logged in on the platform. Maybe other exchanges have some expiry time if you dont tick on this. Basically to protect users when scammers are on the go waiting for those logged in account.

Yes, all you said are correct. There is nothing there for OP to be scared, i also experience like wise and i have never felt bothered. It is safer to get logged out after some days of inactivity, this will bridge unrecognized entry from any intruder trying to get log into the account through the device or Gmail hacks. It's a benefit for OP, the CEX are trying to meet up with leakages they have with their security, also a reason for the 2FA Authentication to deny unwanted access.

Some users already mentioned logging into the account with different browser or device, it can also be one of the easiest cause of it but some exchanges as OP never mentioned specifically can have a dual open logged in access without getting automaticallly logged out from one, moreover it is never advised to have multiple devices or log in especially when personal settings are set to quick login by remembering passwords and gmails.

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

So I don't know why I am always being logged out that way but then, I am sharing this experience to let some others know that there is a high intensive of threats in holding your portfolio on the exchanges and also, note that while you are asleep. Scammers are awake troubleshooting on how to gain access to your wallet just to steal your coin.
In other means, your crypto asset is not only attractive to be stolen only when you have made a huge amount of value. Perhaps, there are conscienceless and hungry scammers who foresees even a $1 worth as something achievable.

So you doubt an exchange which log you out when you don't use it for some long time? I mean are you for serious? This is just a security mesure from their side to keep your assets safe this definitely don't indicates that they are after your money and that's why they log you out. If you would share which exchange you use maybe you will come to know why they do it because most of the tier 1 exchanges give all the explanations.

Besides this I do agree that CEXs must not be the place to hold our coins for long term because if we don't own the key we don't own the funds but we must not overlook their dedication and promise they kept towards us (customers). If you have BTC then don't hold them on any exchange instead hold it in a non-custodial wallet, where you own the key at least but if you like me trades then you might have to keep your funds on exchange.

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Quote from: Patikno on December 29, 2024, 07:48:01 AM

My CEX account also often asks to re-login when I open their application, I think it is normal because CEX detects something different. There are only 2 possibilities, they are:

➥ Your IP has changed (probably because you are using a provider with dynamic IP settings).
➥ You logged in using a different device (this can happen if you log in from more than 1 device, for example using your PC to log in as well).

But I still agree with your opinion that security is the first thing to consider, especially since CEX is a centralized platform where anything can happen beyond our control.

Another possibility is exchange policy on regular log out your account like after one week, two weeks.

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cryptoaddictchie

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

So I don't know why I am always being logged out that way but then, I am sharing this experience to let some others know that there is a high intensive of threats in holding your portfolio on the exchanges and also, note that while you are asleep. Scammers are awake troubleshooting on how to gain access to your wallet just to steal your coin.

Maybe you dont activated the keep me logged in button. Sometimes theres a notifcation or dialogue box that appears and say tick it for keeping you logged in on the platform. Maybe other exchanges have some expiry time if you dont tick on this. Basically to protect users when scammers are on the go waiting for those logged in account.

sokani

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Quote from: EluguHcman on December 29, 2024, 05:06:24 AM

While admitting that it is not a good approach to store your cryptocurrency on the exchanges, I am also approving it that I do still have some of by short term bitcoin portfolio hold there on the centralized exchange due to interpersonal reasons.

But along the lines, I have been noticing that when I stays a few long time before accessing my wallet app, I am Always logged out and then demands to log in again before gaining access.

Subsequently, I have not really lost a cent of my asset on this course but being honest, it is threatening why I would keep getting logged out like someone is instigating or manipulating on how to gain access to that of my wallet.

Are you using VPN to connect to your exchange? Because most exchange do not allow connection with an unknown IP. If it detects an IP different from your local IP, it will automatically log you out thinking an intruder is trying to gain access into your account. So that could be it and nothing serious. However, If you're not a day to day trader, I would advise you not to keep your assets on exchanges. if it's not your keys, it's not your coins.

Patikno

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My CEX account also often asks to re-login when I open their application, I think it is normal because CEX detects something different. There are only 2 possibilities, they are:

➥ Your IP has changed (probably because you are using a provider with dynamic IP settings).
➥ You logged in using a different device (this can happen if you log in from more than 1 device, for example using your PC to log in as well).

But I still agree with your opinion that security is the first thing to consider, especially since CEX is a centralized platform where anything can happen beyond our control.

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