UPDATE:
I got a call from HF in response to my first day emails and that the gear was not working right. Very nice sales tech and I suck with names so I think he said his name was John. Anyways he wanted to know what was wrong with the unit and I told him about the fans and the power supply issues that I think I am having. He said that with the system shutting down for about five seconds at random times it could be that the PSU is having issues effecting operation. He said that last week was the push to start filling orders and so they were in a hurry to get gear out to customers who needed gear in hand and not emails saying it was coming. To do this they bypassed their planned processes like sending out tracking numbers and opted to fill orders ASAP which is probably why my unit showed up with the issues it did. They are now doing their planned processes so these issues should not be happening.
So they are shipping another unit to me for a direct exchange so that my down time is minimal and my problems are resolved with a unit that should work as they planned. Wow so they passed BFL on that item for service.
Also they stated that their programming group is working to continue to offer updates to increase performance and the units should get updated as updates come out. So emails and other information will follow on that but overall the units should improve production over time. This came up because I mentioned I did not overclock the unit so as to not void the warranty and that it has been doing a little over 400gh like a solid red line with no waves.
They said I should have a replacement unit tomorrow and then they would like to check back in to see how that goes. Again wow.
I will say I am very impressed so far and I will keep you all updated.
By the way the reason I am doing this info update is one: its cool to get some of the first gear | two: I want to share because other have shared with me to avoid scams and issues | three: I like to help small companies and I hope and or think HashFast is trying to build a company that will do cool things | four: If I share info then other will share and we can help each other out because none of this has been easy no matter what you think and I am talking about the whole start of Bitcoin and not just this hardware setup.
So no I don't work for HashFast or any other Bitcoin company except my own
www.hypewiz.com Also will shoot more video and photos too.