You would think that someone who is giving out crypto advice knows the basics themselves. Crypto Jay didn't.
Instead of visiting the official website and finding the link to Amazon (if he insists on using Amazon) there, Crypto Jay thought it was better to go to Amazon directly and browse hardware wallets by manually looking at the offers. He didn't even buy from an official Amazon reseller, but was led astray somewhere by fake reviews. I would also expect that someone should know not to trust internet reviews.
Crypto Jay should also have done some research into what the official Ledger website is. Because he didn't, the fake device he got instructed him to visit a phishing website. He says in the video he doesn't even know which website it took him to, and he doesn't believe it was the legit one. He "thought" he was on the correct one. That's another thing. Neither Ledger nor Trezor tells you all off a sudden that you need to visit a website after you are done setting up the device. But that's what Crypto Jay's HW did.
On the fake website, he was asked to enter his seed, and guess what? He did.
If this story is true, I am sorry the dude got social engineered in giving the thieves the essentials to empty his wallets. If not, this is a pathetic way to gain popularity, likes, and subscribers. I think it's the former to be honest.
It sounds very odd that someone getting a hardware wallet (knowing what the Hardware wallets are for) ends up typing down its own seed during the setup. If this is true, this guys did not even do the basic research he was supposed to before buying a wallet.
Before buying something on the internet I usually watch reviews, video tutorials, opinions, anything I can find; specially if it is about a device which is intended to preserve assets.
So this man woke up one day, over-heard that hardware wallets are the safest way to store Bitcoin and alt-coins, did no research and jumped onto Amazon
immediately.
Any responsible hardware wallet user knows how to set up theirs, even before it arrives in the mail and if something is slightly different from what learnt previously. red flags everywhere.