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Topic: Hacker stole my funds from blockchain - page 9. (Read 22387 times)

legendary
Activity: 2730
Merit: 1288
December 23, 2018, 01:59:32 PM
#8
You should get a hardware wallet if you are unable to keep your computer malware free. Ledger or Trezor are best options.
member
Activity: 672
Merit: 29
December 23, 2018, 01:38:08 PM
#7
Probably you just made this story all up to receive some attention or possibly charity as a result of sympathy well that is left to be said.

Let's say you actually lost your funds through hackers I don't see how the blockchain technology is to be blamed for that the
sr. member
Activity: 1624
Merit: 250
December 23, 2018, 12:54:58 PM
#6
Hacker stole my funds from blockchain
I think you should not blame Blockchain.com. They can not provide security as offline wallets. It is possible to use 2FA as far as I know and this is huge mistake you made. Anyway this is a sign of being more careful in the future. You should consider this as a gain not as a loss. Loss could have been bigger.
sr. member
Activity: 658
Merit: 256
December 23, 2018, 12:34:40 PM
#5
I am sorry for your losses, but the transaction cannot be reversed. Please check your computer for virus or malware, and did you enter your account details in some phishing website?
copper member
Activity: 882
Merit: 110
December 23, 2018, 12:21:32 PM
#4
You bought a significant amount of bitcoin and entrusted it to a custodial entity like blockchian.com? Not a great idea mate. If only you had sent it to your own personal wallet where you own the private keys, losing your funds will not happen. No one can help you with that but yourself. Bitcoin was made for us to make a peer to peer transactions online without any help from third party intermediaries. So please use it wisely and do not trust anyone to handle your funds. Hope that'll be a very good experience to you, it may hurt a bit, but it's a valuable lesson. You should remember it.
legendary
Activity: 2912
Merit: 1068
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December 23, 2018, 10:35:50 AM
#3
I'm sorry this happened to you but you have to know that web wallets are the least secure wallets of all. They have some protection mechanisms but they are not very reliable and still are very vulnerable. Try not to keep any funds there, better use mobile or hard wallets or even better the combination of multiple wallets.
Unfortunately you can't get back the funds you lost but this is the experience for the future that you have to protect your funds.
newbie
Activity: 28
Merit: 0
December 23, 2018, 10:08:08 AM
#2
HOW IT HAPPEND:
legendary
Activity: 3234
Merit: 5637
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December 23, 2018, 10:09:10 AM
#2
Unfortunately transaction is irreversible, there is nothing blockchain.com can do to get back your funds. In their answer, they explained the possible causes that led to your account being hacked. Using online services for storing cryptocurrency is considered as one of the least secure ways which are currently available to users.

When you say that Google and Yahoo protect your account, is that means that you have enabled 2FA (Two Factor Authentication)? You are probably victim of phishing or maybe keylogger, scan your PC with antivirus/antimalware and check your browsing history for site similar to blockchain.com.
newbie
Activity: 4
Merit: 0
December 23, 2018, 05:58:48 AM
#1
Hi everybody
I have an accound in
Blockchain.com
and I bought more than 0.71 bitcoin and sent it to them
but Blockchain did not Protect my account and the hacker login my account and stole my funds
but google website protected my account from the hacker and also yahoo website
blockchain is very bad because they did not protect my account
can anyone help me?


Tamercome
Dec 13, 06:06 EST
i did not send anything but i found
Sent From
1DaYsP2oeDGgbQGaRX9PiXowzsLPu8uQjT
To
1FBWCQQ5BBzJRU6YfaQ1MJJA5rbtoujUuA
Value When Sent
$2,480.42
please help me


Paula (Blockchain)
Dec 13, 10:13 EST
Hello,
I'm very sorry to hear about this. You may have some type of malware on your computer
that resulted in your funds being stolen because your private information was somehow
obtained. One of the most common types of these are browser extensions posing as
bitcoin price tickers that are actually stealing your account information. There's also the
possibility that you visited a phishing site posing as Blockchain. We've also heard of
computer viruses that detect when an address is in your clipboard, and replace the one you
wanted to use with an address controlled by this malicious party.
By design, Blockchain never has access to users' accounts or funds. If you keep your
password and private key backups secure, then your funds are always safe with us. Since
this information has been compromised, be sure to never use this wallet or any addresses
contained within it. I'd also highly advise against using the same password again. I'm truly
sorry that you had funds stolen from you. That certainly is an extremely frustrating
experience.
If you’d like to learn more about how our wallet works, please visit:
https://www.blockchain.com/learning-portal/wallet-faq.


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