HashFast announces specs for new ASIC: 400GH/s - page 172.

Entropy-uc

hero member

Activity: 756

Merit: 501

Quote from: solarion on February 27, 2014, 10:59:30 PM

That seems peculiar given that they've yet to return my phone call from last week or acknowledge the change of shipping address request I returned to them last month.

A customer is someone who hasn't paid them yet.

Someone who HAS paid them is a victim.

Ask to buy some more hardware and see how fast they get back to you.

Legend21

hero member

Activity: 728

Merit: 500

Lets see if they right. Mayble is all a joke again.. why they still dont answer old question?? but must we send new questions again?

solarion

hero member

Activity: 966

Merit: 513

That seems peculiar given that they've yet to return my phone call from last week or acknowledge the change of shipping address request I returned to them last month.

jst2cul4u

newbie

Activity: 17

Merit: 0

Just posted on facebook/hashfast

The HashFast Customer Service team has been improved to better serve our customers! With the addition of new people, tools and a more efficient process, we can now respond to inquires within 1 business day! If you still have unanswered questions, please do not hesitate to reach out to us. hashfast.com/contact-us

Legend21

hero member

Activity: 728

Merit: 500

Hashfast has renewed their support for customers. I see on facebook this post:

The HashFast Customer Service team has been improved to better serve our customers! With the addition of new people, tools and a more efficient process, we can now respond to inquires within 1 business day! If you still have unanswered questions, please do not hesitate to reach out to us. hashfast.com/contact-us

jst2cul4u

newbie

Activity: 17

Merit: 0

Quote from: Legend21 on February 27, 2014, 11:41:45 AM

They had never start this business.. support is lack as fu ck

Their support does suck. Communication goes a very long way.

Legend21

hero member

Activity: 728

Merit: 500

They had never start this business.. support is lack as fu ck

Legend21

hero member

Activity: 728

Merit: 500

Yes, they have too much negative reviews, look facebook, look twitter, there is no way they have sold out, they just want to save their reputation. they already screw their name.

By the way i still not get a refund, now waiting after almost 1 month for my refund after deathline. pretty funny, because if i send my bankwire, they already confirm after 4 days.

Why can they do the same for me? They will refund in the way they receive.. just a trick to fool people and get more delays.

not me broo.. they trick us enough.

jst2cul4u

newbie

Activity: 17

Merit: 0

Quote from: cedivad on February 27, 2014, 10:04:06 AM

April batch is sold out
Yet, i still can't scroll the home of their website.

Cheesy

Im pretty sure they sold 5 (not 500, not 50, but 5 units)

And they were sold out .. That's their level of productivity for on-time shipments.

Grin

cedivad

legendary

Activity: 1176

Merit: 1001

April batch is sold out
Yet, i still can't scroll the home of their website.

Cheesy

Morblias

hero member

Activity: 576

Merit: 500

Still no word from HF about MPP
Still no word about upgrade kits
Still no word about batch 3 shipping
Still no word about batch 4 shipping

And then they send us an email stating they have more pre-orders, of which April is already sold out? How about update your current customers before sending bullshit emails about more pre-orders. I have emails sent to HF from Jan 8th and Jan 28th still unanswered. Your customer service is absolute shit. Worse than BFL's.

jst2cul4u

newbie

Activity: 17

Merit: 0

Hello,
Does anyone have an update on the last order number shipped on the BJ's?

thank you.

solarion

hero member

Activity: 966

Merit: 513

Yeah, hashcrap sent me a pretty email ad for an evo, but not a single word about when I'd receive the sierra I paid for last September. They can't even be bothered to return my calls.

On the other hand there's bitmain. Ordered --> Paid ---> Shipped.

Take note craptastic American based hardware makers.

dentro

member

Activity: 92

Merit: 10

I just saw, they already sold out April Evo Batch Embarrassed

who is going to buy this crap? And stil no word about the mpp...

MinorMiner

member

Activity: 73

Merit: 10

I've considered just removing the hashing boards and coolers from the case and just having them on a shelf. With the problems getting the upgrade kits working, just talk to them as two different units.

Edit: if I ever get my g. d. upgrade and mpp... grrr

spectre2112

newbie

Activity: 14

Merit: 0

Quote from: SolarSilver on February 26, 2014, 11:50:44 AM

Yes, somebody (not me) received their kit but it came without any instructions so he is still wondering how to hook it up

Here is a picture of the current setup:

http://oi60.tinypic.com/23u94iq.jpg

Looks like they have the "chain-up/chain-down" ribbon cable AND the USB header connected on the bottom board - should be one or the other. If they are having trouble, this may be the cause. Tell them to disconnect the black 5 pin USB header next to the ribbon cable on the bottom board (not the 5 pin WHITE stand-by power cable.) The ribbon cable makes the 2 boards into 1 800Ghs machine vs. the USBs making 2 400Ghs machines.

EDIT: Also, the white connector only needs to be connected to the last board in the series so it can be disconnected from the top board.

(While we're at it, can someone tell me the colors of the wires (under the black sheathing) on the white connector - back to front? Thanks!)

Jutarul

donator

Activity: 994

Merit: 1000

Quote from: ninjarobot on February 26, 2014, 05:33:14 PM

I guess the MPP strategy is to wait and let the value of the program decline to the point where nobody cares anymore.

They should have called it HFPP.

When it comes to management FAIL awards, it is a close tie between GOX and HF imho.

The history books will acknowledge those with the biggest footprints. They can be heroes or monsters. Both tend to die in the process.

ninjarobot

hero member

Activity: 761

Merit: 500

Mine Silent, Mine Deep

I guess the MPP strategy is to wait and let the value of the program decline to the point where nobody cares anymore.

They should have called it HFPP.

When it comes to management FAIL awards, it is a close tie between GOX and HF imho.

kevin911

member

Activity: 87

Merit: 10

Still waiting for my sierra's as well, if you don't mind me asking what order number are you?
does any one know a rough idea as to when their going to start delivering?
I cant understand why they sent me an e-mail for confirmation of address when their obviously not ready to deliver?
Does anyone know what the hold up is? cause their pumping out babyjets Undecided

SolarSilver

legendary

Activity: 1112

Merit: 1000

Quote from: starsoccer9 on February 26, 2014, 11:12:37 AM

Supposely someone recently got their Upgrade kit.

Yes, somebody (not me) received their kit but it came without any instructions so he is still wondering how to hook it up

Here is a picture of the current setup:

I am still waiting for my Sierras though...

Will we be contacted to see if we really want them or just a refund?

Topic: HashFast announces specs for new ASIC: 400GH/s - page 172. (Read 880461 times)