Actually it's HF who ignored the possibility of a BTC price spike when Anna (I think it's the correct name) promised full BTC refund.
If a customer actually believed HF was really ignoring the possibility of a BTC price spike, why would they be so foolish as to do business with HF regardless?
Sheer cupidity is the only plausible explanation; some people thought that by playing dumb/innocent they might reap a windfall at HF's expense.
The hypothetical "full BTC refund" scenario obviously assumes the USD price of BTC is equal at the times of purchase and refund.
Common sense and common law dictate actual refunds take fluctuations into account.
Sorry if this is all too complicated for your little pea brain, for which logic is a very hard thing.
Why don't you simply call a lawyer and have the assurance of their legal authority settle this contentious issue for you?
Is the hesitation due to your desire to avoid the cognitive dissonance of having to admit I was correct?
Yes we know that the customers were stupid that they believed what a HashFast representative told them
Yes that's correct and since it doesn't say anything about the BTC price then it means that the price doesn't matter.
A tiny company doesn't have more than 20 mil $ in hand and nobody forced them to make that statement!