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Topic: HashFast launches sales of the Baby Jet - page 61. (Read 119669 times)

sr. member
Activity: 308
Merit: 251
The realist
August 09, 2013, 08:59:37 PM
Yeah it's just their word and it's up to you if anyone wants to trust what they say.

We send them $100 > they use some of it to fund boards/chips/salary. Let's just say $30 is left.

Let's just say the chips did not turn out to be functional or even working. Jan 1st 2014 comes and they got nothing to show.

People start wanting refunds. Now how are they going to do a full refund only when they have $30 in their pockets?
full member
Activity: 238
Merit: 100
August 09, 2013, 08:55:17 PM
there will be full refunds available if they fail to deliver by Dec 31.

They claim they will refund your money if they don't deliver by Dec 31.  However, they haven't explained how exactly they'll be able to afford to do that.
sr. member
Activity: 308
Merit: 251
The realist
August 09, 2013, 08:54:33 PM
just realizing this whole thing really is buyer beware!

And that's exactly what it is. You "invest" too much and they don't deliver or have delays? You're a goner.

If you do want to preorder a miner, do your own research first (don't listen to bullshit shills and all that) and if you have the money (and it won't be a big deal if it's gone), then I say go for it.
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 08:54:05 PM
Has anybody asked about escrow for a pre-order?

No escrow. No refunds. No credit cards/paypal. Bitcoin only.

there will be full refunds available if they fail to deliver by Dec 31.
sr. member
Activity: 308
Merit: 251
The realist
August 09, 2013, 08:47:58 PM
Has anybody asked about escrow for a pre-order?

No escrow. No refunds. No credit cards/paypal. Bitcoin only.
full member
Activity: 126
Merit: 100
August 09, 2013, 08:44:29 PM
And the question: why does the miner picture show 6 chips instead of 1? Been asked 3 times now and still no answer.

Website/accepting payment questions? Answered straight away.

Has anybody asked about escrow for a pre-order?  I'm curious - very interested in buying - but I've been burned by BFL and I've already laid out money with two other companies...  now I'm gun shy...  nothing against hashfast, just realizing this whole thing really is buyer beware!
sr. member
Activity: 308
Merit: 251
The realist
August 09, 2013, 08:29:59 PM
And the question: why does the miner picture show 6 chips instead of 1? Been asked 3 times now and still no answer.

Website/accepting payment questions? Answered straight away.
full member
Activity: 126
Merit: 100
August 09, 2013, 08:17:20 PM
I've been reading this all day and I don't see an answer to the question about connectivity - does this thing have ethernet, usb, wifi?  how do you manage the miner?  what's the software (bfgminer, cgminer...)?  I'm super interested, please let me know as it'll help me decide about placing my order.
member
Activity: 95
Merit: 10
August 09, 2013, 08:01:13 PM

Why do people make bets which close at the event.  Why would anyone bet now given that there will be a flood of bets seconds before the deadline when the outcome is no longer a gamble.

The BTC is not evenly distributed to the winner side. There is a mechanism that the later you put down a bet the less BTC you will get.
full member
Activity: 238
Merit: 100
August 09, 2013, 07:51:31 PM
Might want to work on getting your website back up as well:

full member
Activity: 154
Merit: 100
August 09, 2013, 07:34:04 PM

Thank you John for your response. Also while your at it, check how shipping costs will be when ordering multiple units. I can imagine it costs a few hundred bucks to ship to Europe but the shipment size shouldn't matter then anymore.

Also, the error I posted earlier has nothing to do with the processor. It's simply wordpress that's failing probably due to the plugin you use for the shopping cart combined with obviously shared hosting.

Cheers,

Hi Tyrion,
We will take another look at shipping costs and see if we can reduce the shipping costs, and refund anyone that over paid for shipping.
The shipping costs came straight from UPS, with no markup.   Part of the reason for the high shipping costs is the value of the products (insurance).

We have upgraded to a new server, and we are completely rebuilding the system. (I agree with you)

Thanks again for your patience,

John

full member
Activity: 154
Merit: 100
August 09, 2013, 07:27:47 PM

I would assume any of the standard water cooling systems out their, If I had to guess Smiley

Hi Gateway,

Yes, each Baby Jet will be shipped with a high performance water cooling system.
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 06:35:35 PM

Lol, with those odds there isn't even any reason to vote 'no' at this point. Compare that with the KnC bet

you're impressed by 3 bets?

Why don't you put your money (which they gave you) where your mouth (which they paid for) is? Grin

i already have.  i've not been paid anything yet and i've paid for 8 machines whose delivery is also at risk.
full member
Activity: 238
Merit: 100
August 09, 2013, 06:31:11 PM

Lol, with those odds there isn't even any reason to vote 'no' at this point. Compare that with the KnC bet

you're impressed by 3 bets?

Why don't you put your money (which they gave you) where your mouth (which they paid for) is? Grin
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 06:25:59 PM

Lol, with those odds there isn't even any reason to vote 'no' at this point. Compare that with the KnC bet

you're impressed by 3 bets?
full member
Activity: 238
Merit: 100
August 09, 2013, 06:22:57 PM

Lol, with those odds there isn't even any reason to vote 'no' at this point. Compare that with the KnC bet
hero member
Activity: 728
Merit: 500
cryptoshark
August 09, 2013, 06:18:41 PM
Why shipping cost is part of preorder?
You should charge additional money after product is ready to ship.

Such a mess, why you didnt test website before launch?

Why you were sleeping when sales started?

Pathetic...
full member
Activity: 154
Merit: 100
August 09, 2013, 04:32:09 PM
Hi everyone,

Again, I personally apologize for the difficulty many of you had in placing an order with us yesterday. The integration between BitPay and our shopping cart did not operate smoothly, and the sales volume overwhelmed it.

This is what we are doing to fix it:

 1) We have a record of everyone who attempted to make a purchase. We will individually contact those people to give each one the option of completing their purchase (and preserving their place in line for delivery of the earliest units, as per the timestamp in their order)

 2) Many of you have felt that the shipping costs were too high. We will find a better/cheaper solution, and refund the difference. It is absolutely not our intention to make a profit on shipping costs. If you have completed a transaction, and feel that the shipping costs were too high, please submit a ticket to [email protected].

 3) We are working hard to improve and test the new site and payment processing options. In the meantime, if you would like to make a purchase with us directly, you can email us at [email protected]. Please include your name, address and a phone number where we can reach you. We will work on these purchase requests in the order that they are received (and provide each person with a place in the delivery line,  per the timestamp of their email)

Our team is working diligently to get these issues resolved. We appreciate your patience.

If you have completed an order and have questions, please contact [email protected]
If you have not yet completed an order and would like to do so, please contact [email protected]

Thank you,
John Skrodenis
HashFast
legendary
Activity: 934
Merit: 1000
August 09, 2013, 03:12:19 PM
1) The technology between the shopping cart and the processor had mutliple issues.
2) I will look into eurpoean shipping costs and get back to you. I agree that the amounts seem high. When we get this resolved we will refund the difference if we are able to secure chepaer rates.
3) This morning our team will be working through each and every email and each and every order.

John Skrodenis
Thank you John for your response. Also while your at it, check how shipping costs will be when ordering multiple units. I can imagine it costs a few hundred bucks to ship to Europe but the shipment size shouldn't matter then anymore.

Also, the error I posted earlier has nothing to do with the processor. It's simply wordpress that's failing probably due to the plugin you use for the shopping cart combined with obviously shared hosting.

Cheers,
donator
Activity: 1218
Merit: 1079
Gerald Davis
August 09, 2013, 03:06:42 PM

Why do people make bets which close at the event.  Why would anyone bet now given that there will be a flood of bets seconds before the deadline when the outcome is no longer a gamble.
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