Topic: HashFast launches sales of the Baby Jet - page 62. (Read 119626 times)

Hi everyone,

Again, I personally apologize for the difficulty many of you had in placing an order with us yesterday. The integration between BitPay and our shopping cart did not operate smoothly, and the sales volume overwhelmed it.

This is what we are doing to fix it:

 1) We have a record of everyone who attempted to make a purchase. We will individually contact those people to give each one the option of completing their purchase (and preserving their place in line for delivery of the earliest units, as per the timestamp in their order)

 2) Many of you have felt that the shipping costs were too high. We will find a better/cheaper solution, and refund the difference. It is absolutely not our intention to make a profit on shipping costs. If you have completed a transaction, and feel that the shipping costs were too high, please submit a ticket to [email protected].

 3) We are working hard to improve and test the new site and payment processing options. In the meantime, if you would like to make a purchase with us directly, you can email us at [email protected]. Please include your name, address and a phone number where we can reach you. We will work on these purchase requests in the order that they are received (and provide each person with a place in the delivery line,  per the timestamp of their email)

Our team is working diligently to get these issues resolved. We appreciate your patience.

If you have completed an order and have questions, please contact [email protected]
If you have not yet completed an order and would like to do so, please contact [email protected]

Thank you,
John Skrodenis
HashFast

Thank you John for your response. Also while your at it, check how shipping costs will be when ordering multiple units. I can imagine it costs a few hundred bucks to ship to Europe but the shipment size shouldn't matter then anymore.

Also, the error I posted earlier has nothing to do with the processor. It's simply wordpress that's failing probably due to the plugin you use for the shopping cart combined with obviously shared hosting.

Cheers,

Why do people make bets which close at the event.  Why would anyone bet now given that there will be a flood of bets seconds before the deadline when the outcome is no longer a gamble.

1) The technology between the shopping cart and the processor had mutliple issues.
2) I will look into eurpoean shipping costs and get back to you. I agree that the amounts seem high. When we get this resolved we will refund the difference if we are able to secure chepaer rates.
3) This morning our team will be working through each and every email and each and every order.

John Skrodenis

Bet：

http://bitbet.us/bet/507/hashfast-will-deliver-asic-devices-to-spec-before/

  that explains the impressive pictures.

Yes.  They can't even setup there website to take orders, yet they're supposed to get 550 custom computing devices packaged and shipped in a couple days after their chips leave the fab without any problems.

As far as I know, KnC hasn't had any website problems, and they are going to have a lot more lead time between when their chips leave the fab and when orders are due.

I think the chip is real, but people should be very cautious about their ability handle assembly and shipping in a timely manner.

It looks like there are some shenanigans going on with the IceDrill IPO as well: https://bitcointalksearch.org/topic/m.2899149.


My question is when are you going to lower the price to $2000? No way that chip actually costs anywhere near $5,000 to produce, once NRE is funded. Batch 1/2 Avalon only cost $1,200-1,500, and your device is actually going to be less complicated, having only one chip instead of 240, and a single off-the-shelf waterblock instead of custom fabricated heatsinks.

I'm sure it costs more to put the boxes together in the US then China... but are they actually being assembled here? Are you outsourcing the production? To who?

Product is not powerful enough and too expensive for the projected shipping date.  Was hoping these guys would deliver but so far, fail all around.

this is true.  hold on.  Simon is supposed to come on any minute and answer questions for perhaps an hour...

Theres plenty of unanswered questions throughout the thread about the actual device.

IT Seems the op is the rep of the company

Check 2 posts before yours, maybe ? 

you are the worst paid shill ever

community has posted about 100 unanswered questions and you are claiming that all what matters is after he finally came and blocked the site.

do we have to post it all over again ?

Hmm you might want to follow up on your customer support skills dude..

I asked what was wrong with the webpage (no answer so far except that its broken and sales are suspended).
I asked what shipping costs to Europe would be (no answer so far)
I asked (indirectly) how John is thinking to contact me and other ppl if we haven't been able to order.. (no answer)...

So I suggest you start behaving a little more professional towards your customers.

Also it's 8.41PM here.. There is more to the world than the USA. I did my math and I believe it's already 11.41AM in LA, hardly morning anymore on a weekday even..

Cheers,

you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?

Thank god! I was just about to ask you if your mom knew you were here good troll though, you got me

Yeah, of course. That was just a trollish way to point out that NOWHERE on their site do they state it is a pre-order.
If any one ends up there randomly and does not read this forum, he's going to order thinking the item is in stock.
Which is about as scammy as one can do.

Oh, and since you ask for them, my questions still lie there, unanswered.

No, I don't.  I believe it was Kouye.

I'm just bemused that this is going so badly for them, and amused at such things as John's last second edits in his statement (orders / sales / purchase orders).  Everybody knows they're really pre-orders, and anything else is lipstick on the pig.

+1

So what do you think they are doing with your miners if they really have them in stock today? And you don't object to them mining with them until October 20th before sending them off to you?

They don't have them in stock period.. They'll be send as soon as they're assembled end of October..

How do you know?
I didn't even make it through your shopping cart up to a point where you would have any contact information of me whatsoever