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Topic: HashFast launches sales of the Baby Jet - page 62. (Read 119669 times)

full member
Activity: 154
Merit: 100
August 09, 2013, 03:03:03 PM
you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?
Hmm you might want to follow up on your customer support skills dude..

I asked what was wrong with the webpage (no answer so far except that its broken and sales are suspended).
I asked what shipping costs to Europe would be (no answer so far)
I asked (indirectly) how John is thinking to contact me and other ppl if we haven't been able to order.. (no answer)...

So I suggest you start behaving a little more professional towards your customers.

Also it's 8.41PM here.. There is more to the world than the USA. I did my math and I believe it's already 11.41AM in LA, hardly morning anymore on a weekday even..

Cheers,

1) The technology between the shopping cart and the processor had mutliple issues.
2) I will look into eurpoean shipping costs and get back to you. I agree that the amounts seem high. When we get this resolved we will refund the difference if we are able to secure chepaer rates.
3) This morning our team will be working through each and every email and each and every order.

John Skrodenis
legendary
Activity: 1022
Merit: 1000
BitMinter
August 09, 2013, 02:53:45 PM
They have the units in stock, just check their site. It does not mention pre-ordering anywhere.

 Grin that explains the impressive pictures.
full member
Activity: 238
Merit: 100
August 09, 2013, 02:19:46 PM
There is a bullet point under logistics that says they will be shipping Oct 20-30 depending on order date - that leads me to believe these are not yet produced...

Yes.  They can't even setup there website to take orders, yet they're supposed to get 550 custom computing devices packaged and shipped in a couple days after their chips leave the fab without any problems.

As far as I know, KnC hasn't had any website problems, and they are going to have a lot more lead time between when their chips leave the fab and when orders are due.

I think the chip is real, but people should be very cautious about their ability handle assembly and shipping in a timely manner.

It looks like there are some shenanigans going on with the IceDrill IPO as well: https://bitcointalksearch.org/topic/m.2899149.

you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?

My question is when are you going to lower the price to $2000? No way that chip actually costs anywhere near $5,000 to produce, once NRE is funded. Batch 1/2 Avalon only cost $1,200-1,500, and your device is actually going to be less complicated, having only one chip instead of 240, and a single off-the-shelf waterblock instead of custom fabricated heatsinks.

I'm sure it costs more to put the boxes together in the US then China... but are they actually being assembled here? Are you outsourcing the production? To who?
full member
Activity: 253
Merit: 101
August 09, 2013, 02:14:31 PM
Product is not powerful enough and too expensive for the projected shipping date.  Was hoping these guys would deliver but so far, fail all around.
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 02:13:44 PM
Theres plenty of unanswered questions throughout the thread about the actual device.

this is true.  hold on.  Simon is supposed to come on any minute and answer questions for perhaps an hour...
sr. member
Activity: 434
Merit: 250
August 09, 2013, 02:09:36 PM
Theres plenty of unanswered questions throughout the thread about the actual device.
sr. member
Activity: 378
Merit: 250
August 09, 2013, 01:54:16 PM
IT Seems the op is the rep of the company

sr. member
Activity: 336
Merit: 250
Cuddling, censored, unicorn-shaped troll.
August 09, 2013, 01:52:28 PM
you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?

Check 2 posts before yours, maybe ?  Smiley
hero member
Activity: 728
Merit: 500
cryptoshark
August 09, 2013, 01:51:03 PM
you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?

you are the worst paid shill ever

community has posted about 100 unanswered questions and you are claiming that all what matters is after he finally came and blocked the site.

do we have to post it all over again ?



legendary
Activity: 934
Merit: 1000
August 09, 2013, 01:43:32 PM
you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?
Hmm you might want to follow up on your customer support skills dude..

I asked what was wrong with the webpage (no answer so far except that its broken and sales are suspended).
I asked what shipping costs to Europe would be (no answer so far)
I asked (indirectly) how John is thinking to contact me and other ppl if we haven't been able to order.. (no answer)...

So I suggest you start behaving a little more professional towards your customers.

Also it's 8.41PM here.. There is more to the world than the USA. I did my math and I believe it's already 11.41AM in LA, hardly morning anymore on a weekday even..

Cheers,
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 01:37:01 PM
you guys have been clamoring all morning about a rep from the company not showing his face.  well, he's here and you have no questions?
legendary
Activity: 934
Merit: 1000
August 09, 2013, 01:34:48 PM
I'm just bemused that this is going so badly for them, and amused at such things as John's last second edits in his statement (orders / sales / purchase orders).  Everybody knows they're really pre-orders, and anything else is lipstick on the pig.

Yeah, of course. That was just a trollish way to point out that NOWHERE on their site do they state it is a pre-order.
If any one ends up there randomly and does not read this forum, he's going to order thinking the item is in stock.
Which is about as scammy as one can do.

Oh, and since you ask for them, my questions still lie there, unanswered.
Thank god! I was just about to ask you if your mom knew you were here Wink good troll though, you got me Wink
sr. member
Activity: 336
Merit: 250
Cuddling, censored, unicorn-shaped troll.
August 09, 2013, 01:31:52 PM
I'm just bemused that this is going so badly for them, and amused at such things as John's last second edits in his statement (orders / sales / purchase orders).  Everybody knows they're really pre-orders, and anything else is lipstick on the pig.

Yeah, of course. That was just a trollish way to point out that NOWHERE on their site do they state it is a pre-order.
If any one ends up there randomly and does not read this forum, he's going to order thinking the item is in stock.
Which is about as scammy as one can do.

Oh, and since you ask for them, my questions still lie there, unanswered.
full member
Activity: 238
Merit: 100
August 09, 2013, 01:23:19 PM
Loredo,

didn't you have some questions for John?
No, I don't.  I believe it was Kouye.

I'm just bemused that this is going so badly for them, and amused at such things as John's last second edits in his statement (orders / sales / purchase orders).  Everybody knows they're really pre-orders, and anything else is lipstick on the pig.
legendary
Activity: 934
Merit: 1000
August 09, 2013, 01:21:54 PM
We will be contacting those of you who have attempted a purchase.

How do you know?
I didn't even make it through your shopping cart up to a point where you would have any contact information of me whatsoever  Huh
+1

Haha! See cypherdoc ? I was right! Smiley
So what do you think they are doing with your miners if they really have them in stock today? And you don't object to them mining with them until October 20th before sending them off to you?

They don't have them in stock period.. They'll be send as soon as they're assembled end of October..
qwk
donator
Activity: 3542
Merit: 3413
Shitcoin Minimalist
August 09, 2013, 01:19:03 PM
We will be contacting those of you who have attempted a purchase.

How do you know?
I didn't even make it through your shopping cart up to a point where you would have any contact information of me whatsoever  Huh
legendary
Activity: 1764
Merit: 1002
August 09, 2013, 01:18:38 PM
Loredo,

didn't you have some questions for John?
sr. member
Activity: 336
Merit: 250
Cuddling, censored, unicorn-shaped troll.
August 09, 2013, 01:09:53 PM
Hi Everyone,

Due to technical problems in processing orders, we are temporarily suspending sales until the issues are resolved.
I apologize for the frustration that this has caused. We will be contacting those of you who have attempted a purchase.

Thanks for youp patience,

John

Haha! See cypherdoc ? I was right! Smiley
full member
Activity: 126
Merit: 100
August 09, 2013, 01:08:28 PM
no Kouye, the units are not in stock.  these are pre-orders.  i wouldn't order unless you feel comfortable leaving your money with HashFast until the end of the year at the latest when you can request a refund or are willing to accept a machine that you might not want.

Really ? I read every page of their site, even the tos from the first line to the last, it does not mention preordering at all.
Plus, they are showing units in stock, as per the picture I posted, so I guess you're wrong.

Or would they try to let naive people like me think they have stock when they actually don't ? That would be evil!

There is a bullet point under logistics that says they will be shipping Oct 20-30 depending on order date - that leads me to believe these are not yet produced...
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