Topic: HashFast Sierra's Owners Thread - page 5. (Read 23819 times)

Out of batch 2, is anyone actually waiting for a sierra or is everyone requested for a refund?

don't see why not. looks like a ribbon cable connector.

is it possible to pull the 3 hashing board out of the sierra case and hash each board individually via usb? I'd have a look my self but the Sierra is locked away in the server cabinet. if anyone has already tried, love to hear about it first.

Cheers,
QG

ok

no

would there be a way to push the 3 hashing boards in the Sierra to hash faster? say replacing the radiators with larger ones to cool further? some sort of home DIY hack job? anyone who actually have the unit tried this?

conman; would it be possible to push the Sierra units faster if further cooling were to be applied?

Cheers,
QG

FTFY

But i will say nothing, this is not the tread for it.. good for your guys that u have your sierra's but now you know.. never ever pre-order again

Yes i know that, they still say they refund in the order they receive.
But i knew that they use that as a joke or excuse to delay everything.

There is no payment schedule or querie, i knew it all along, but i already say to them many times.
that i dont believe them, they should give me refund right a way instead let me waiting.

See 31 - 3 - 2014 garanteed deliverytime is already pass for 25 days, i mean i ask also since 15 january, confirm by Erin from Hashfast, but now what make it sence? They said they refund weekly, but i know a lot of batch 2 still dont have receive their refund.

I knew this al long, but i cant do nothing, i knew they lie. But what can you do if they ignore and lie, and fail promisming now already for 3-4 months.??

And what can u do about this, if even their support+phone is dead. They keep quet, and hunders of people wait for their refund and stilld ont have any clue or update when they get their money. We talking about minimal 6000 usd per customer. if we talk about the sierras.. per customer.. calculate and see how much damage they could make if they keep the money for so long

No you dont have to fill in that form, People can see that form as a  psygologic thing because they dont know how to ask their refund(You should send your request with your ordernumber only to [email protected]), but the form was original made for batch 1 customers, and not for 2 ,3 or 4.

Look, i had order babyjet and sierra, they already have refund me the babyjet, but the sierra they havent refund jet. while the sierra was the first thing that i had order.., after that i order a babyjet.  so the strange of all they send me a refund check with the lowest order and they hold on my first order that is worther 3 times then the babyjet order. And i havent fill the form in (That is no needable), they send you a check to your home adresses, that is my experience.

So they pay me back the babyjet , but they still must refund me 6xxx.xx for the sierra batch 3.

They promis me many times on e-mail that they are checking for me in which querie i am, and even i heard that i was end march, that the financal part of Hashfast say that i am next week querie, that means i got paid in the first 2 weeks on april at least.

Bad enough this was all a lie, and i have so many conversations that they say that they send me soon as possible, and that they will do everything they do to refund me back, and now they dont react and dont answer anything.

I heard that after both sides sign the echosign refund form, there is a 30 day window for HF to process the refund. In my case, I signed the form in the beginning of April, and so far HF has not signed it. Maybe the waiting time should be "the date that HF sign" + 30 days, which may be equal to infinity.

there has been no mention of refunds as of yet, i think i read somewhere that a batch 2 customer is still waiting for theirs to come through since he requested for his refund in January. But my fingers are crossed for you

So when they finally send my sierra batch 3 refund? wait now a month again?

news update, all of batch 2 should be shipped by end of next week.
which is the 2nd of may resulting in another failed attempt of a delivery. il believe it when i see it

stupid question coming up.
anyone received any notifications of batch 2 sierras being delivered?

They'll get more responsive with an AG's dress shoe up their ass.

2-3 months to get the refund processed, such a "hash fast" processing speed...  lucky for you, at least HF has replied to you

I think u can wait 2-3 months more, because i already ask since 15 january and is confirm by Hashfast, i didnt have to fill in a refund form, because they dont exist only for batch 1 customers they have made that form.

Im now waiting 80-90 days since my first request, and they still saying they processing like they receive the request. Bull shit.

They dont do anything to speed up the process or anything. I am batch 2992, just imaging how long it will cost for people that have ask their refund after 15 january.

I still waiting, they still said they are close to payout me but anyway they delay again.
People there dont know eachother in the support team, its just a mess, they dont make notifications nothing.

So everything u ask they must answer again and again.. Bunch of mess arround there.

my order is in batch 4 (order number #35xx). I request for refund in the beginning of April (after HF said they will postpone the delivery for 3 months), and soon I received the mail asking me to fill in the refund information. To fasten the process speed, I chose BTC instead of bank wire transfer. However, after I send my refund particulars to HF, I lost contact with them. They didn't send me any acknowledgement nor telling me when I can receive the refund. I send them several mails and still no reply...

I wonder if anyone has received the refund yet? How long did the processing take?

Thanks for clarifying. The fans are staying, I already bled to put them there. Hard to get used to seeing your equipment exceeding 80c as normal.