== Serious Withdraw Problem on Hashnest ==
Good evening, I have 3 withdraws in "Pending" status since 5 days !!! For a total of more than 3.0 BTCs !
I opened 3 tickets already, but nobody answers and nothing happens.
They hold my btc hostage for 5 days without allowing me to use them to buy hashes and without allowing me to withdraw them!
Does anyone have the same problem or have any news about?
Thanks
------For Hashnest people-----
Ticket: Withdraw #13038
There are some withdrawal delays... but they eventually work like they always do. I requested withdraw of 0.42 BTC at 2017-12-10 15:41:40 UTC, then later at night, I found out that it still said "did not match records" when I searched the txid. I submitted ticket at night, and whe I woke up I found the BTC transferred succesfully. It probably has to do with the delays they announced previously when mining looked like it had paused...
I suggest if ur having issues, create support ticket and be clear about what the problem is.
I always include thr txid, and a good description of the problem, like "btc.com still says transaction not found", and a screenshot like this would be a good idea if (if this is your case):
Here is my tx that went through:
https://chain.btc.com/tx/1d1d399c21358682436ad019090c95429137f64415cad735aac3f46ff93e60ceP.S. still looking for new miner / contract announcements...