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Topic: help please, i can't find my funds (Read 202 times)

legendary
Activity: 3220
Merit: 5634
Blackjack.fun-Free Raffle-Join&Win $50🎲
July 19, 2023, 10:43:44 AM
#24
There was an email, [email protected], they help you in such cases in cooperation with the authorities, but I don't think if that still works or not.
~snip~

What can any developer do in a particular case? They can't do anything, and they're also not responsible for any bad consequences arising from using their software. It's a Bitcoin transaction, and it can't be reversed in any way.

There is a small chance that the address where the coins are located is from some CEX, but then you need to react quickly and try to freeze the funds before it is too late.
sr. member
Activity: 406
Merit: 443
July 19, 2023, 10:23:21 AM
#23
by the way, i see now the address bc1q8tfe0jr7gxghgxhhry4wkfpwl64mdpqnhnamg7 in the blockchain and it's surely not mine
I see it has a balance of 2.234 $ and i guess 650 $ were mine
Sad
I do not know what your country is, but if there are legal legislations in your country, you may be able to recover that money by reporting to the authorities. There was an email, [email protected], they help you in such cases in cooperation with the authorities, but I don't think if that still works or not.

It is best to wait until you get confirmation from another member before sending message to them.
I found that email here https://github.com/spesmilo/electrum/issues/5893
sr. member
Activity: 882
Merit: 290
July 19, 2023, 09:51:01 AM
#22
No, it isn't - not in isolation. Obviously you should only ever download from electrum.org, but an attacker could still compromise the Electrum website and upload malicious software there for users to download.
Don't rely on notification from the wallet and link from it to download new version of Electrum. The wallet can be compromised and direct users to a phishing site like the compromise in 2018.
Electrum vulnerability allows arbitrary messages, phishing

I have been using the electrum wallet for several years (very occasionally, i can say for two or three transactions a year).

Today I couldn't remember my password (I tried the 6/7 that I usually use and none allowed me to access)
You forget your wallet password if you don't type it after a few weeks or several months. It happens with everyone except someone has outstanding memory. Backing up your wallet seed and your wallet password are very basic and important. Everyone must do those backups.

If you follow principles to create random and unique passwords, your brain will not be able to remember all passwords you have ever created. If you simplify your passwords into patterns for more easily remember them, your passwords are weak.

Check are your passwords in the green?. Problems with a strong password is you can not remember it. Back up is the only way.
legendary
Activity: 3220
Merit: 5634
Blackjack.fun-Free Raffle-Join&Win $50🎲
July 19, 2023, 09:03:21 AM
#21
Today I couldn't remember my password (I tried the 6/7 that I usually use and none allowed me to access) and so I created a new wallet and entered the seeds I had saved.

What you wrote implies that you kept the password in your head, not on paper or in any other way that would very likely prevent something like this from happening to you. Although you most likely downloaded the fake wallet, there is a possibility that you have a keylogger or RAT (remote access trojan) on your computer and that your seed has been compromised in this way.

What happened? I've lost everything? Please help me

No one here can help you get back what was stolen from you, but you can try to report it to the police in your country, although for such a small amount they probably won't move a little finger. Let's put it this way, you paid for one life lesson, some would even say cheap, even though it may be a lot of money for you.

If you keep investing in BTC, try to figure out how things work first, or some other accident will await you sooner or later.
legendary
Activity: 2170
Merit: 1789
July 19, 2023, 07:23:34 AM
#20
Because i can not remain that much active to keep tracking the activities of this wallet or maybe i have to follow some investigator from Twitter.
You can set up a cold wallet with Electrum on one of your devices that is never connected to the internet, store the seed somewhere safe and you'll be free from any hijack. At the very least, you already know that using a pirated OS is risky so as long as you don't use any pirated software then there should be no problem. Follows the suggestion to verify the file and so on above. I believe you can avoid what happened to OP as long as you have good security practices.

I don't think following some security news is that difficult either, just visit this forum once in a while and see if there is any news related to any exploit. Most of the time people will post new threads if something major has happened.
legendary
Activity: 2268
Merit: 18509
July 19, 2023, 04:17:55 AM
#19
I freshly remember that I was also nearly a victim and almost compromise my Electrum wallet but luckily I know that it is safe to download on the official website.
No, it isn't - not in isolation. Obviously you should only ever download from electrum.org, but an attacker could still compromise the Electrum website and upload malicious software there for users to download. The only way to be safe is to verify the software you download using the developers' PGP keys.

I am so confused and don't know that should i use it.
There are no backdoors or issues with Electrum itself. It remains perfectly safe to use provided you have downloaded the real version and verified prior to using it. OP has either downloaded a fake version or has leaked his seed phrase, and there is no issue with Electrum itself.
sr. member
Activity: 1064
Merit: 437
#SWGT CERTIK Audited
July 19, 2023, 01:16:10 AM
#18
So sad, but you have scammed already as many members already mentioned it to you. I found it shocking because i never used electrum before and i was told to use it because it is open source and if it would contains any backdoors then they will be exposed but now i am wondered to think that how a person like you using after 2 or 3 years later, and didn't have the time to research about the wallet.

Like, what has been happened till now, is there any phishing attacks going on. How a person like the OP would know when something will happen. I am so confused and don't know that should i use it. Because i can not remain that much active to keep tracking the activities of this wallet or maybe i have to follow some investigator from Twitter.

Overall, the point is, such thing could also be done if your OS is not downloaded from the official platform, because a few weeks back i heard a news in which the OP said, hackers now had implemented Backdoors in the Cracked OS that you download from Pirated websites so that you don't have to pay fee for activation or if you might have used some software that was pirated and was compromised. Well in any cases, it might happen that, you fall prey to clipboard scam too in which your copied address is changed with scammers address in the clipboard of the System. 
legendary
Activity: 2366
Merit: 1206
July 18, 2023, 07:46:30 PM
#17
Seems you downloaded a fake Electrum at the process of updating it from the Google play store.
This is not possible.
Play store is used for downloading Android's applications and according to the image shared by OP, he/she is using the desktop version of electrum.

i was using an old one version (can be 3.3.2?)
i updated after this issue and now i have the last one version
I freshly remember that I was also nearly a victim and almost compromise my Electrum wallet but luckily I know that it is safe to download on the official website.  This is on the desktop and not in the Android app, the version mentioned by OP was vulnerable to hack and there's a pop-up message that says you can't proceed with your transactions not unless you need to install a new version by the given link in the pop-up message.

So the comment above was right, you downloaded the fake Electrum app on your desktop and you're not alone because I saw here before someone posting the same problem as yours.  If there's any amount left, just transfer it quickly because that's already a compromised account.
sr. member
Activity: 420
Merit: 252
My post made philipma1957 wear signature
July 18, 2023, 07:06:25 PM
#16
Seems you downloaded a fake Electrum at the process of updating it from the Google play store. I nearly would have been a victim of a similar hack but I had to visit the Electrum website. It was from the website that I was redirected to the google play directly to the Electrum wallet.

You would have also noticed, just that you don't visit your wallet often.

He didn't mention that he did update it to Google Play Store if you read and understand what OmegaStarScream said he meant if he did search it through Google because sometimes there are some Google ads on search results that will bring you to the fake Electrum site with fake Electrum wallet.
Ok I understand now. I misunderstood it as I compared it to one incident that happened to me. I got a notification from google that my wallet needs to be updated. Instead of updating it, I uninstalled it completely and tried downloading a new one and eventually got the wrong app.
legendary
Activity: 3234
Merit: 2943
Block halving is coming.
July 18, 2023, 06:52:36 PM
#15
Seems you downloaded a fake Electrum at the process of updating it from the Google play store. I nearly would have been a victim of a similar hack but I had to visit the Electrum website. It was from the website that I was redirected to the google play directly to the Electrum wallet.

You would have also noticed, just that you don't visit your wallet often.

He didn't mention that he did update it to Google Play Store if you read and understand what OmegaStarScream said he meant if he did search it through Google because sometimes there are some Google ads on search results that will bring you to the fake Electrum site with fake Electrum wallet.
legendary
Activity: 2380
Merit: 5213
July 18, 2023, 06:45:57 PM
#14
yes, i did via google, but anyway after having the problem
Even if you have downloaded electrum from the correct website, you shouldn't consider your wallet safe and you should no longer use it.
I recommend you to format your hard drive and reinstall your operating system. Download electrum from its official website and don't forget to verify your download.


Seems you downloaded a fake Electrum at the process of updating it from the Google play store.
This is not possible.
Play store is used for downloading Android's applications and according to the image shared by OP, he/she is using the desktop version of electrum.
sr. member
Activity: 420
Merit: 252
My post made philipma1957 wear signature
July 18, 2023, 06:18:00 PM
#13

You said you updated your wallet by going to the website, did you do that manually by going to google?

yes, i did via google, but anyway after having the problem

https://postimg.cc/gallery/htL4ZvD
Seems you downloaded a fake Electrum at the process of updating it from the Google play store. I nearly would have been a victim of a similar hack but I had to visit the Electrum website. It was from the website that I was redirected to the google play directly to the Electrum wallet.

You would have also noticed, just that you don't visit your wallet often.
legendary
Activity: 3234
Merit: 2943
Block halving is coming.
July 18, 2023, 01:01:48 PM
#12
yes, i did via google, but anyway after having the problem



Based on the image it seems someone already knows your seed backup. And possibly you maybe accidentally upgraded it from 3.3.2(as you mentioned above) to a fake Electrum wallet before?
Older version 3.3.4 are vulnerable to phishing attacks and they will push you to upgrade to the latest version if you click the popup with a phishing link it will bring you to a fake site with fake Electrum.

Have you verified the installer before you upgraded the Electrum to the latest version?
Have you also uninstalled and deleted the old version before you install the latest version?

If not, then you've been hacked.
newbie
Activity: 9
Merit: 0
July 18, 2023, 12:27:47 PM
#11

You've already shared the TXID, so feel free to post the screenshot (you have to upload them to an image hosting service, and post the link here). Just make sure you're not showing seed phrase/the private keys.

And no, this doesn't look like a syncing issue. Even if the wallet is showing the wrong data, the blockexplorers shouldn't.

You said you updated your wallet by going to the website, did you do that manually by going to google?

yes, i did via google, but anyway after having the problem

https://postimg.cc/gallery/htL4ZvD
staff
Activity: 3402
Merit: 6065
July 18, 2023, 12:15:21 PM
#10
Maybe this can help...
I see in my old addresses, always 2 transactions, one positive and one negative.
The first one (positiva) at a certain time, while the second one (negative) about 2 hours later
and one time few minutes later.
Today, the transactions positive and negative are at the same time. Is it possible they didn't sync yet?
I've never seen in the history the positive and negative transcactions, just today, while in the addresses history
i see always 2 transactions.
I don't know if i can send screenshots or if i must hide something.
sorry for my poor english and for my inexperience with the wallet

You've already shared the TXID, so feel free to post the screenshot (you have to upload them to an image hosting service, and post the link here). Just make sure you're not showing seed phrase/the private keys.

And no, this doesn't look like a syncing issue. Even if the wallet is showing the wrong data, the blockexplorers shouldn't.

You said you updated your wallet by going to the website, did you do that manually by going to google?
newbie
Activity: 9
Merit: 0
July 18, 2023, 11:36:09 AM
#9
i was using an old one version (can be 3.3.2?)
i updated after this issue and now i have the last one version
How did you update your wallet?
Electrum versions older than 3.3.4 were vulnerable to a phishing attack in which the servers could display a message asking users to update electrum from a fake website.
Did you update your electrum through a link displayed on a pop up message? If so, you downloaded a fake version of electrum.

i made the transactions with the old version.
then, i went to the website and i downloaded the new version after the issue

by the way, i see now the address bc1q8tfe0jr7gxghgxhhry4wkfpwl64mdpqnhnamg7 in the blockchain and it's surely not mine
I see it has a balance of 2.234 $ and i guess 650 $ were mine
Sad
legendary
Activity: 2380
Merit: 5213
July 18, 2023, 11:28:49 AM
#8
i was using an old one version (can be 3.3.2?)
i updated after this issue and now i have the last one version
How did you update your wallet?
Electrum versions older than 3.3.4 were vulnerable to a phishing attack in which the servers could display a message asking users to update electrum from a fake website.
Did you update your electrum through a link displayed on a pop up message? If so, you downloaded a fake version of electrum.
newbie
Activity: 9
Merit: 0
July 18, 2023, 11:17:01 AM
#7
Maybe this can help...
I see in my old addresses, always 2 transactions, one positive and one negative.
The first one (positiva) at a certain time, while the second one (negative) about 2 hours later
and one time few minutes later.
Today, the transactions positive and negative are at the same time. Is it possible they didn't sync yet?
I've never seen in the history the positive and negative transcactions, just today, while in the addresses history
i see always 2 transactions.
I don't know if i can send screenshots or if i must hide something.
sorry for my poor english and for my inexperience with the wallet
sr. member
Activity: 406
Merit: 443
July 18, 2023, 11:15:07 AM
#6
fc6751b38bdca19669f9060f18ebd49db5b1c6ffd6e8034c8afd773d5c3b5f27
https://www.blockchain.com/explorer/transactions/btc/fc6751b38bdca19669f9060f18ebd49db5b1c6ffd6e8034c8afd773d5c3b5f27

TX inputs in this transaction belong to Binance and cannot be held in your wallet.


and at the same time the second txid is
153e4f30dfdd000066ab1c6f600d2b259fb029db2034937d5bf216a506616651
https://www.blockchain.com/explorer/transactions/btc/153e4f30dfdd000066ab1c6f600d2b259fb029db2034937d5bf216a506616651
input: 1HspDRoAS3YQyYgJsvHk57zZ898ZhZyJy3
output: bc1q8tfe0jr7gxghgxhhry4wkfpwl64mdpqnhnamg7 (If this address is not yours, then you have been scammed.)



i was using an old one version (can be 3.3.2?)
i updated after this issue and now i have the last one version
It is better to reinstall OS, as you have downloaded viruses or an unofficial version.
newbie
Activity: 9
Merit: 0
July 18, 2023, 11:00:17 AM
#5

Could you share the TXID, and tell us which wallet version were you using?

this is the first transaction id

fc6751b38bdca19669f9060f18ebd49db5b1c6ffd6e8034c8afd773d5c3b5f27

and at the same time the second txid is

153e4f30dfdd000066ab1c6f600d2b259fb029db2034937d5bf216a506616651

i was using an old one version (can be 3.3.2?)
i updated after this issue and now i have the last one version
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