Topic: HitBTC - Dogecoin withdrawals - page 3. (Read 585 times)

Now you have two options.

1) Withdraw your funds by converting your dogecoins into USDT or any other stable coin to Binance and then convert your usdt into dogecoin and withdraw it to your personal wallet.

2) leave your funds to the mercy of the hitbtc and wait until they allow you to withdraw your funds. Which is not good in my opinion.

If it is not your key, then it is not your coin on blockchain, it is not your key, it is HitBTC's key and doge withdrawal was disabled. I have noticed if a coin is having this issue on some exchanges, the coin price may not be correct. The deposit should have been disabled also (or maybe you are warned not to deposit into the address by HitBTC?), but anything stupid can come up from a centralized body like this type.

All I can say is to try to want to convert it to USDT, I think the value of USDT it will be converted to will be displayed, if not displayed, do not take the risk to convert. If it displayed and it is indicating the actual price you are expecting, then you can trade the doge for USDT and then send it out of the exchange to convert it to any coin of your choice on a reputed exchange you sent it to.

HitBTC is one of the exchanges that is unrecommendable, they usually freeze customer's accounts and also have exorbitant transaction fees which is very high even for altcoins. So far you will still convert back to doge, you can look for exchange that support digibyte and doge, then you can convert to digibyte on HitBTC and then to doge on another exchange you transfer digibyte to. Digibyte fee was still less on the exchange when I was using it, if compared to other altcoins.

I have used HitBTC before until I joined this forum to know how the exchange is not worth it io be used.

Make sure you know the amount it will be converted to in USD and relate it to your doge price before converting it, if HitBTC wants to cheat you, do not convert, you will have no option than to wait until the withdrawal is working good again.

I recently deposited 15147 Dogecoins onto HitBTC, At this time 16/01/2022 they are worth $2,767.25, i use Dogecoins for the cheap sending fees and most exchanges use this currency. I was not expecting a price manipulation of $666.00 when i received the dogecoins on the website.
I tried to withdraw my coins back onto another exchange and received this message " Withdrawals for this cryptocurrency are offline. Please refer to the System Monitor page for updates. " . Okay I'm not worried at this point as most exchanges have wallet maintenance from time to time, but then i scrolled through the internet and i see this exchange has been having issues for a very long time with their dogecoin withdrawals
and many many angry customers. You would think they would disable Dogecoin deposits! especially when this has been a problem for what seems a year, so i reach out to them through email i get this message

" Dear Trader,

Thank you for reaching out! We apologize for the temporary inconvenience.

Our routine technical maintenance required us to temporarily shut down DOGE operations on HitBTC.

Currently we do not have an ETA for when the software update is going to be completed. You are welcome to check status of operations on our System Monitor page.

Once the update is over, DOGE operations will be up and running better than before and you will be able to initiate a withdrawal normally.

We appreciate your patience and understanding.

Have a good day!
 
Best regards,
HitBTC Team "

I don't know if they are encourage me to exchange my now worthless coins and pretending to be helpful or if they actually are trying to fix this issue!

All i know is, if i scroll through the internet i see many angry customers and we all get copy and paste emails saying the same thing, and no actual support like, do not exchange your now worthless Dogecoins for other currencies until we solve this issue, our technical department needs lots more training with fixing wallet issues such as " Maybe integrating Dogecoin wallet upgrades " and not providing customers real support and encouraging customers to exchange making customers believe they are pocketing $2000.00 fees.
Anyway i will leave you with another helpful email they sent me.

" Thank you for the follow-up!

We totally understand how frustrating it must be to not be able to withdraw your DOGE for such a long period of time.

Sometimes technical maintenance requires additional effort and time. I am sorry to admit that in this case we need a while longer to complete the work on the DOGE wallet.

We will notify you by email when the DOGE operations are available again. Meanwhile, you are welcome to explore some of the other markets available at HitBTC. We support more than 500 coins and tokens.

Please accept our apologies for the inconvenience. We appreciate your patience and understanding.
--
Best regards, Victor Serrano HitBTC Support Team "