Topic: HitBTC - SCAM !!! Watch out!!! - page 2. (Read 737 times)

I am using hitbtc for almost one year concentrating on \ETH\BTG \BCH all fine up to date with capital of more than one bitcoin (1.59) also i had never tried to deposit tokens on it . but your warring fire a big red alarm for me and should be for anyone else , actually we fed up from contouinous scam attempts done by exchanges in the past .
I think it is time to apply the idea of decentralization exchanges .
Thank you for putting the red alarm....... i am going to withdraw my coins out  .

Well ... as expected, everything that hitbtc said a few days ago was simply a lie and nothing else!
So now i can confirm that they are using our coins to make money and eventually they might steal everything!
So watch out! DO NOT USE HITBTC EVER AGAIN!

A few days ago they said that they fixing the problem, most people already got the coins and there are just a few left - this is simply a complete LIE!!! Anyone can check the hitbtc forum and see how many people got their TRX, same for telegram/whatsapp/discourd and other groups! ONLY 4-5 people got the TRX - NO ONE ELSE!
They DO NOT respond to ANYONE's emails - they simply send out automated robot emails to make ppl think that it will be fixed.

They said that only ppl that deposited before 18-th of January have problems - another COMPLETE LIE - you can check the forums/groups!


So HitBTC is simply lying to everyone, they do that so people think its simply a technical problem and everything will be fixed soon, in the same time there are new ppl with lost TRX- EVERY SINGLE FUCKING DAY!!!!
DO NOT USE HITBTC! IT IS A SCAM SITE! 100% SCAM SITE!
They will simply continue saying that its just a technical glitch and nothing else, so more people can send coins that they can steal!

EVERY single person already send his TX ID, account and everything else!
How hard can it be to open the person account - check if the address he send his TRX to was ever connected to his account and if so - credit his TRX?
1 person can fix 10 accounts/hour and the problem would be fixed long ago.
In the same time they say that they are "working on it"- what the fuck are you working on? Stealing our money?
Fuck that stupid excuses - this is what they use - they hope that people do not understand anything about crypto, so they can simply tell them that "oh its crypto, so its very hard to fix it!"so non technical people believe that shit and continue sending them fresh coins to steal.


The post that HitBTC THEMSELVES posted in this very thread confirms everything i posted in my original post and in this post - you can clearly see all the lies there  - all the promises that it will be fixed very soon and only a few people are left with problems. ALL this are complete lies and anyone can check the hitbtc forum, twitter and anywhere else...
Fuck it - just check the Twitter account and check every single fucking post has NEW AND NEW people complaining.


WATCH OUT! DO NOT USE HITBTC! IT IS A COMPLETE SCAM EXCHANGE THAT WILL STEAL ALL YOUR  COINS- THIS IS A FACT
DO NOT FALL FOR THE BULLSHIT THEY SAY ONLINE, BUT NEVER ACTUALLY DELIVER - ANOTHER FACT

I lost hope that i will ever get my coins in a normal way, the community is currently trying to take legal actions against this scammers - the more people join - the better chance we have!
But PLEASE, EVERYONE, share the news and protect your friends and any newcomers into the Crypto world from being burned at HitBTC!

I do not understand. What is the difficulty in add manually XEM an account?
On January 12 I sent XEM with a multi-signature.
So far, I have not got anything to deposit.
When enrolling, it was not written that the Hitbtc does not accept the multi-signature.
I very much regret that I did such a stupid thing.

My ID ticket 183911

I do not think they are scammers. But they work terribly most likely because of the high influx.

Hi,

this is the worst experience so far. I can fully understand if technical issues can happen, but if issues are raising its important that there is communication. Communication is key! But that's not the case, no one is answering the tickets and on the forums where currently hundreds of people are afraid that they have lost their money, a single person answers 2 or 3 threads per day ( yes per day, not per hour or per minute - its per day  ) and only those threads which are 4 weeks old. Then this person cleans up the spam messages ( very important ) and closes the threads which have been answered. So at least people are not even able to answer to their own threads in order to leave a comment if the issue has been solved or not. And just a few days ago they disabled all the main forums, so you are not able to post threads in place where they belong.

I'm also having an open ticket, in my case WRC token are missing. I can see them right at the address which HITBTC provided me but now 7 days are gone and nothing appeared in my HITBTC Wallet.

I can everyone recommend not using HITBTC at the moment. The first time I used it, I was impressed about the interface and how everything works. But Deposit and Withdraw are just a nightmare. I'm not even sure if I ever see my tokens back.

Binance all the way!

As i mentioned, they did give a decent explanation. The problem is that nothing changed after that.
If you are to blame it all on technical issues and say that most people have TRX deposits fixed and just some are left, you should at least make sure that people actually get the deposits they did.

Most of the people in the hitbtc forum say that they still did not receive anything, same is with slack/discord/telegram groups. Noticed 3 people altogether that got the deposits.

I do hope that this is just a technical problem for hitbtc and that they will eventually fix all this issues.
BUT, until this is done - stay away from hitbtc! You might get your deposit in weeks or never get it!
Read the forums, twitter etc. before you do ANY deposit to ANY exchange!
For the moment i still have a small amount of hope left, so lets see if things will actually get fixed or not.

Also have many promblems with this scam.

For the moment only a few people are reporting to have gotten the TRX deposits.
Until this issue is truly resolved i would be very careful and wait to see what happens, before depositing any more funds to hitbtc.

hmm, EVN will be listed there soon, but with that problem does it mean that i have to wait with tokens transfer and wait for another exchange listing?

I did not actually believe that you would post a reply anywhere, since there was none at twitter or in the forum.
Everything you explained sounds logical and that just might be the case, BUT... not giving any information to your customers definitely fire ups the situation more then anything.
Sending automated e-mails is okay if you have a more wider problem, but not giving at least 1 simple message with an update of the situation is what brings people to think the worst.
I would like to believe that everything you say is correct and that it was just a technical problem that will be solved soon. But for the moment, from all the people in the forum and in different chat rooms, only 3 reported of getting the coins. I did not get anything yet and its been more then 6 days.
There are plenty of customers waiting even longer then me.
Releasing an official statement is something that your customers deserve and something that can calm everyone down.

For the moment i keep waiting for the deposit and definitely WILL update if it arrives. Also will update the thread if everyone in the threads reports that the problem was fixed.

Anyone interested in depositing in ANY exchange should first check the current situation around it and make an informative decision, this is simply a MUST.

kopam, thank you for your detailed report and raising so many topics to discuss.


In any kind of business technical issues arise from time to time. Our goal is to solve them, and we've been doing that for nearly 5 years now. Hasn't every issue had been eventually resolved?


We are taking major steps in improving our notification system. The System Health section, for example, is brand new and is being updated almost on a daily basis. Furthermore, there is nothing wrong with deposits. Once your transaction is confirmed on the blockchain, you're entitled to your coins and you'll receive them.


Anyone can generate a deposit address, send coins to their accounts and start trading - this is what's going on on our exchange 24/7. In the meantime we're making sure that deposit delays won't take place again in the future.


To keep the forum clean and convenient for other traders to look through and search for necessary info.


Asking our traders helps a lot.
It doesn't mean that if you haven't reported the deposit issue to us, you can say goodbye to your coins. But it's a perfect idea to report the issue to issue solving team.


To learn the answer to your question we suggest that you actually try this.


It's not "just a distraction", but yes, we also care to keep our community in peace of mind, so they would know that the team of professionals is maintaining their crypto routine 24/7.


The exchange is a complicated mechanism, which uses blockchain a lot. What you have just described is a part of routine exchange operation, which is up and running perfectly fine and has nothing to do with proper account balance changes.


What you have described is called a "survivorship bias".
The truth is that during the periods of some coins' extremely peaking popularity a lot of people are involved in operations with this coin. Therefore in case of any, even slight minor issue a lot of people can be affected, the word being spread. Add that to an already tense atmosphere, formed around a hot coin - because it won't be hot forever. It's simply easier to notice issue with a live blazing coin than with any other. That's how that impression is formed.


We are listing what people want to trade, and we let them to decide what is or isn't worth trading.
Furthermore, we run a background check for any project we're listing on our exchange.


Use the System Health and the blockchain to learn how TRX withdrawals are processed. (Perfectly fine.)


You probably think that not a single TRX deposit is going through right now?
They actually do. A small portion of them, sent before January 18th, could have been delayed, but we're taking care of it and all of them will proceed. We would be glad to report it to you.


That is a reasonable advice. But we believe that spreading of poorly checked, contrived, unstudied info is actually the thing that keeps people away from crypto. We are here for you, and we will be glad to explain anything you're concerned about, since we are perfectly aware of how HitBTC actually operates and we are proud to be a part of it.

There are still NO updates! In the same time the system health page states that everything is up and running and they keep accepting new TRX deposits - when they CLEARLY know that they can deposit it to customer accounts at this point.
So instead of closing the deposits and fixing the issue - they just keep on accepting deposits and keep on screwing customers ...

STAY OUT OF HITBTC!

It even states they are taking in deposits now, with hundreds of customers not getting TRX....
https://gyazo.com/12d968415bbf47934bf8edd11b777aa4

This is what they use! They hope that people wont check online for more infromations, but will simply open an acc and deposit there, only because the coin he likes is ONLY listed on that exchange .... and after you go there, the nightmares start.

This is really an eye opening information. Thank you so much, i will have to ensure i double check exchanges as well before signing up, especially that i would have signed up for HitBC through the encouragement of a friend who probably do not have this privileged information.
Thanks.

I has send Lockchain to hitbtc ussually deposit no need fees
at yesterday I send 14 loc before this I send AMM and no get fees
but yesterday my 14 LOC is gone after that I see hitbtc has deposit fees around 30 LOC
1 LOC is $3 deposit fees $90 so bad

Does not matter, you can see that there are hundreds of people with deposits not showing up. Some of them used another exchange, some used MEW ... its all the same.
I was also searching for another reason - but there is none - even HitBTC said that there is no problem with what you are saying, but they have " technical issues " ...

is the coin you transfer is from another exchange or direct to your mew? i encounter this kind of problem when i transfer my token from exchange. after i message the support they fixed it.

The more people that do that, the better for everyone in crypto!
I am sure you can do your own research about exchanges and try to find the best option! But DO the research ... dont make the same mistake, as i did ...

Most exchanges are doing that, its just that the bigger they are, the bigger coins they can scam, pump/dump etc.

And yes i agree that it was a mistake on my part, that i did not do an extensive research about HitBTC. Now that i am digging in, i am finding all the problems.

But what amazes me is that in order to find this problems, you actually need to take your time and search a lot.

Why are there no news on the big crypto pages? Why are there so few posts in Twitter/FB about this- from all the "famous" guys in crypto...

If this does not go public - there will be more and more burned users and eventually there will be another mtgox... but this time it will be much worse...
Tell your friends and share the news!