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Topic: How Am Currently Being Scammed At Mercatox - page 2. (Read 597 times)

jr. member
Activity: 146
Merit: 1
October 09, 2018, 03:09:46 PM
#2
Hello, i am one of user of mercatox too.
I Never have any problems with this exchange but one time month ago i make a double click on mose when i posting a sell order, and then it come "ERROR-CONTACT SUPPORT"
And after this i can't make any transaction. After speaking with support and after veryfing my acoount everything come to normal Wink

This action was closed after 2 days so i have no problems to mercatox, in my opinion it's good exchange
jr. member
Activity: 260
Merit: 2
October 07, 2018, 05:23:35 PM
#1
What happened::
About 2 weeks ago, I went to perform normal trade transactions on the mercatox platform, as I tried placing a sell order I received a prompt saying "Error: Sorry, but you are not allowed to place any orders by Security Department. Please contact support".

I opened a support ticket and support replied me that they specially selected me to be verified before I could perform transactions on the platform, but every other users could use the account and be restricted to withdraw just 1btc per day if they don't verify. I wasn't happy for the excuse they gave.

I did the verification and until now, they refused to verify me and restricted me from selling when my token makes profit and from buying when I identify a new market entry. The most annoying being that I cannot withdraw my money.

Please while you note the scammy behaviour from Mercatox, what is more important to me is the recovery of my funds, then when the case is resolved, I'll notify everyone in this thread.


Scammers Profile Link:
Bitcointalk - https://bitcointalksearch.org/topic/mercatox-cryptocurrency-and-e-currency-exchange-e-wallet-p2p-exchange-1662702
Twitter - https://twitter.com/MercatoxCom
Facebook - https://www.facebook.com/mercatoxcom/


Reference Link:
https://twitter.com/okafor_joseph20/status/1051009832474595328


Amount Scammed:
About 0.1 BTC


Funds held in my wallet: I have all the txs of funds coming in and out of Mercatox, and I also have screenshot of my account from the day it got frozen

PM/Chat Logs:
https://i.imgur.com/SPBnd5I.png
https://i.imgur.com/8FU7RT0.png
https://i.imgur.com/WfCGliI.png
https://i.imgur.com/SORBN3J.png
https://i.imgur.com/jQrJLwa.png
https://i.imgur.com/4liFkIH.png
https://i.imgur.com/53K2ELq.png
https://i.imgur.com/wOd6Yf8.png


Additional Notes:
To me, this exchange has been creepy recently, with my funds being locked out and anyone complaining too much on the trollbox getting blocked till 2023, so I can't vouch for anyone choosing to go to trade on the platform, and this includes new projects trying to launch their tokens there.

However, If they can resolve these issues, I will close this case. The behaviour they exhibited recently are the types from which I've been scammed on the crypto space.

Just like everyone with a dark side, they've got a good side though, their low withdrawal fees and the speed at which funds are being transferred is what kept me at the exchange, but recently, I have no good testimony of them.

Quote
Update
Hello guys, today being the 12th of November, 2019, exactly 1 month and 7 days after illegally holding my coins, they finally sent me a message saying that the security ban on my account has been lifted. This is happening after the value of my account has halved. Who is now going to pay for all the loses I made and the time they stole from me. I still reserve my anger towards this exchange, but I've got to let us know they have finally enabled me to withdraw from the platform, thinking of which other trade I can do to and on which exchange to do the trade to recover my monies back. Thanks for all your supports and contributions so far.
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