How Are Players Going To Trust Casinos If They Don't Show Solid Evidence

serjent05

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Quote from: Sanitough on January 09, 2023, 05:59:34 PM

Quote from: rahmad2nd on January 08, 2023, 02:36:52 PM

I think it depends on the case of the accusation itself. the reason is, if the casinos with big names here do as you say. automatically, the casino will lose the trust of its users and it will hurt their business. So, related to allegation cases. at least someone has to prove it with hard evidence, and if a user just shows screenshots it doesn't prove anything. then, how can we assess and examine it even more so in this discussion.

I'm pretty sure, if the casino is reputable and has a big name. will not take actions that will harm its users, except if the user commits fraud. anyway, if it happened. the one that will get the most big losses is the casino, that way we as players will choose a casino that can be more trusted.

Casinos will never be free from problems and accusations, regardless if they are scam accusations or not, as much as users too especially for those who are unsatisfied with casino’s services and promotions. But as long as every concern will be settled in the later part, that will not be a problem anymore. For reputable casinos will never leave the issues and problems unresolved, they will always resort into finding best solutions so that they will never lost the trust that their users have been giving them to.

True, there is competition in this industry and sometimes competitor uses propaganda against their competitor, one of which is accusing the competitor of injustice and scams. There are also players that wanted to tarnish the reputation of the casino after losing a significant amount of money thinking that they are cheated by the casino and many more.

The thing is no matter where the player's accusation is, the reader should weigh the evidence since casinos cannot disclose much information because they are bound by privacy law. The reason why when they answer most accusations, they only tell some facts unless the case escalates to a higher authority.

Sanitough

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Quote from: rahmad2nd on January 08, 2023, 02:36:52 PM

I think it depends on the case of the accusation itself. the reason is, if the casinos with big names here do as you say. automatically, the casino will lose the trust of its users and it will hurt their business. So, related to allegation cases. at least someone has to prove it with hard evidence, and if a user just shows screenshots it doesn't prove anything. then, how can we assess and examine it even more so in this discussion.

I'm pretty sure, if the casino is reputable and has a big name. will not take actions that will harm its users, except if the user commits fraud. anyway, if it happened. the one that will get the most big losses is the casino, that way we as players will choose a casino that can be more trusted.

Casinos will never be free from problems and accusations, regardless if they are scam accusations or not, as much as users too especially for those who are unsatisfied with casino’s services and promotions. But as long as every concern will be settled in the later part, that will not be a problem anymore. For reputable casinos will never leave the issues and problems unresolved, they will always resort into finding best solutions so that they will never lost the trust that their users have been giving them to.

dezoel

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Quote from: Mauser on January 09, 2023, 05:57:19 AM

Depending on the money involved in the dispute you should get a lawyer to fight for your claims. In case you won ten of thousands of Dollars at a casino and there is a dispute then you should go in front of the court to get it settled, as long as the claims are valid of course. Screenshots are not really proofs to be honest, in today's time everything can be faked. I am not really familiar with cheating in casino games, can this be done really or did the person just violate their terms of service? Bug exploit could be one thing, but this is probably also limited in the ToS. As long as you stick to the casino games and play them truthfully there shouldn't be an issue and your lawyer should be able to proof that.

That's the problem with gambling, if you live in a nation where you are not going to get anything like gambling being legal and such, then you can't sue anyone for not paying your gambling profits neither. So for example, if I gamble somewhere and they steal my money? I have to just accept and move on.

This is why I never have a lot of money in any casino, worst case scenario they won't pay my winning, but no casino could take away my money, I won't deposit a lot, they could freeze my account and all they would get would be a small amount. That huge type of win may not be paid out, and that's bad, but all I could do is show everyone online how they did not paid, and ruin their reputation.

TimeTeller

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Quote from: seoincorporation on January 09, 2023, 02:28:32 PM

That is why it's really important to read the casinos terms and conditions before making the first depo. Casinos put the rules on the table and are our decision if we want to play with their rules or not.

Most casinos don't allow multi accounts, betting bots, and some other stuff, but casinos like Just-Dice give zero fucks about multiple accounts and bots, so, we have the option to play in strict sites or not.

In the end, if the casino says that we broke their rules they are in the right to size our accounts, that's part of the TOS.

Unfortunately, most players just agreed with the terms without browsing its content.
And I believe, a lot of people are guilty of that. They will only start scrutinizing the terms once their account is frozen is suspended.
But it is really advisable to read the casino's terms if you are planning to deposit funds, whether small or big amount.
Because you are at least making sure that your funds won't go to nothing. Who knows you will get good winnings after your small deposit?
If for some reason, the casino confiscated your funds and they have reason to do so based on their ToS, you have no battle here.

seoincorporation

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That is why it's really important to read the casinos terms and conditions before making the first depo. Casinos put the rules on the table and are our decision if we want to play with their rules or not.

Most casinos don't allow multi accounts, betting bots, and some other stuff, but casinos like Just-Dice give zero fucks about multiple accounts and bots, so, we have the option to play in strict sites or not.

In the end, if the casino says that we broke their rules they are in the right to size our accounts, that's part of the TOS.

Genemind

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Before trying an online casino, I always check its reputation or if there are any scam accusations. This is one of the advantages of being part of this forum, you can simply check the reputation and check if there's any problem running in the casino, such as their support system, KYC and etc. I also try casinos with just a little amount before trusting it, to check if there will be problems with deposits, KYC, and withdrawals or if they can resolve issues in a timely manner if it occurs. It's easy to judge if a casino is legitimate or not just by checking feed backs or by trying the casino by yourself.

Crypt0Gore

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It depends, for some gambling websites using a VPN is an act of trying to cheat and you can get penalized for that, this is why its better to use a old trusty gambling website, these types of accusations always prompt from new gambling websites and you can see what they are up to but you can't do anything about it.

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Quote from: noormcs5 on January 09, 2023, 01:06:25 PM

Quote from: darewaller on January 09, 2023, 11:46:35 AM

Quote from: Plaguedeath on January 09, 2023, 06:23:23 AM

You're talking about huge winnings, what about small to moderate winnings like $100-$1,000? it's not worth to hire a lawyer since the cost and procedure are higher than the winnings! Of course it will be words vs words war, then what you will answer with this case?

If anything can be faked, the casino can also fake their history and delete the whole evidence especially the unlicensed casino.

This is why it's better to gamble on licensed casino that ask KYC since they're more serious and professional, also they've leave their own personal information to the license site.

But if you truly want justice over the money then why not? You will do anything only to see that casino being shut down and the people behind it behind bars. You can ask for help from reputable people or from higher authorities about this matter.

There might be people or organizations which are specifically built for that reason. Same thing what we have outside or when there are poor people who are involved in something which they aren't really guilty of. These people are also being lend out a help. If will let them with their bad doings, then they will just continue it and many other innocent people are also going to be affected later on.

Even if the licensed casino scam, it is difficult to get justice in the court of law. This is more true in case of online casino. Since people from all over the world play at online casino, if you are not living in the country where the casino is registered, it is somewhat difficult to file a case on them.
Anyways, if we play at trusted casino, there is 95% chance that we won't be scammed by them in the first place.

This is why it's best to just prevent it from happening to someone. New users trying to get into Bitcoin gambling are recommended to your research for they will be led to the threads in bitcointalk where trusted casinos are being vouched. The not trusted ones get to be screened when they see the scam accusations where the accused casinos are not providing evidence not substantial reply to the accuser.

Regardless of the thousands of warnings though, the adverts of the not trusted casinos are unstoppable. 1xbit for instance did it massively.

noormcs5

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Quote from: darewaller on January 09, 2023, 11:46:35 AM

Quote from: Plaguedeath on January 09, 2023, 06:23:23 AM

You're talking about huge winnings, what about small to moderate winnings like $100-$1,000? it's not worth to hire a lawyer since the cost and procedure are higher than the winnings! Of course it will be words vs words war, then what you will answer with this case?

If anything can be faked, the casino can also fake their history and delete the whole evidence especially the unlicensed casino.

This is why it's better to gamble on licensed casino that ask KYC since they're more serious and professional, also they've leave their own personal information to the license site.

But if you truly want justice over the money then why not? You will do anything only to see that casino being shut down and the people behind it behind bars. You can ask for help from reputable people or from higher authorities about this matter.

There might be people or organizations which are specifically built for that reason. Same thing what we have outside or when there are poor people who are involved in something which they aren't really guilty of. These people are also being lend out a help. If will let them with their bad doings, then they will just continue it and many other innocent people are also going to be affected later on.

Even if the licensed casino scam, it is difficult to get justice in the court of law. This is more true in case of online casino. Since people from all over the world play at online casino, if you are not living in the country where the casino is registered, it is somewhat difficult to file a case on them.
Anyways, if we play at trusted casino, there is 95% chance that we won't be scammed by them in the first place.

darewaller

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Quote from: Plaguedeath on January 09, 2023, 06:23:23 AM

You're talking about huge winnings, what about small to moderate winnings like $100-$1,000? it's not worth to hire a lawyer since the cost and procedure are higher than the winnings! Of course it will be words vs words war, then what you will answer with this case?

If anything can be faked, the casino can also fake their history and delete the whole evidence especially the unlicensed casino.

This is why it's better to gamble on licensed casino that ask KYC since they're more serious and professional, also they've leave their own personal information to the license site.

But if you truly want justice over the money then why not? You will do anything only to see that casino being shut down and the people behind it behind bars. You can ask for help from reputable people or from higher authorities about this matter.

There might be people or organizations which are specifically built for that reason. Same thing what we have outside or when there are poor people who are involved in something which they aren't really guilty of. These people are also being lend out a help. If will let them with their bad doings, then they will just continue it and many other innocent people are also going to be affected later on.

rhomelmabini

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Quote from: Saisher on January 07, 2023, 07:27:12 PM

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

Likely these casinos will just step up in here if they are accused by a trusted member, (in here) but so far, only a few I have seen in the past and I don't know if there's a recent one. I wonder what's the similarities of these accusations though?

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Quote from: swogerino on January 09, 2023, 05:33:07 AM

I think it is easy to trust a casino when all the reviews here in the gambling section are positive about them,they keep making new promotions to attract new players,they let you withdraw everything if you abide by the rules and conditions of the casino which I suggest anyone should read before joining (something very few persons actually do).

Also you can test the waters with small amounts and see if everything goes smoothly before venturing deep further.For me the main point to trust or not a casino is their ability to pay huge amounts won and the casinos that do so are trustworthy for me.All others you will see scam accusations coming up against them because most of the time they cannot afford let's say 100.000 dollars payments while the big reputable ones will have no problems whatsoever paying such money.

That's the best defense of reputable casinos if they can pay hundreds of thousands of dollars or even millions why would they stop withdrawals in hundreds or thousands, the big casinos have this luxury because they are proven to payout millions of dollars but for small casinos and new casinos its hard to keep hold of their defense that they can not show their proof to protect the security and integrity of the casino, that is where the scenario of his words against their words comes in.

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Quote from: Apocollapse on January 09, 2023, 05:13:28 AM

The answer is, it's depends.

If the trusted casino get accused like that, I will believe on the casino side because they've gain a lot reputation and solve everyone case in the past. There's many mad gamblers creating fake accusations in order to hurt or ruin the casino reputation.

If the casino is still new and there's a lot complaint, I will believe in gamblers side because a good casino will try to solve everyone complaints even though it's resolved with personal communication.

Mistakes can be happen for any reputed or non reputed gambling company that doesn't fact. Because every gambling company make mistake. the main thing is to ensure the maximum service by solving the error quickly.Established gambling companies gain reputation by ensuring the highest level of service. It is important to check thoroughly before making a complaint against them. I have seen many gamblers make complaints against gambling companies without realizing it which is completely false.

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Quote from: Apocollapse on January 09, 2023, 05:13:28 AM

The answer is, it's depends.

If the trusted casino get accused like that, I will believe on the casino side because they've gain a lot reputation and solve everyone case in the past. There's many mad gamblers creating fake accusations in order to hurt or ruin the casino reputation.

If the casino is still new and there's a lot complaint, I will believe in gamblers side because a good casino will try to solve everyone complaints even though it's resolved with personal communication.

And a reputable casino will solve all cases that come their way because it will affect their reputation. Casinos don't want to ruin the reputation they have built by not being able to solve the problem.

But if it is a new casino, we have to see who the gamblers are because there are also many rivals from these new casinos competing with each other for reputation using various means. But if the one who got the fraud was a reputable member, the new casino also needed to prove that what was accused of it had to be properly resolved.

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Quote from: Mauser on January 09, 2023, 05:57:19 AM

Depending on the money involved in the dispute you should get a lawyer to fight for your claims. In case you won ten of thousands of Dollars at a casino and there is a dispute then you should go in front of the court to get it settled, as long as the claims are valid of course. Screenshots are not really proofs to be honest, in today's time everything can be faked. I am not really familiar with cheating in casino games, can this be done really or did the person just violate their terms of service? Bug exploit could be one thing, but this is probably also limited in the ToS. As long as you stick to the casino games and play them truthfully there shouldn't be an issue and your lawyer should be able to proof that.

You're talking about huge winnings, what about small to moderate winnings like $100-$1,000? it's not worth to hire a lawyer since the cost and procedure are higher than the winnings! Of course it will be words vs words war, then what you will answer with this case?

If anything can be faked, the casino can also fake their history and delete the whole evidence especially the unlicensed casino.

This is why it's better to gamble on licensed casino that ask KYC since they're more serious and professional, also they've leave their own personal information to the license site.

Mauser

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Quote from: Saisher on January 07, 2023, 07:27:12 PM

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

Depending on the money involved in the dispute you should get a lawyer to fight for your claims. In case you won ten of thousands of Dollars at a casino and there is a dispute then you should go in front of the court to get it settled, as long as the claims are valid of course. Screenshots are not really proofs to be honest, in today's time everything can be faked. I am not really familiar with cheating in casino games, can this be done really or did the person just violate their terms of service? Bug exploit could be one thing, but this is probably also limited in the ToS. As long as you stick to the casino games and play them truthfully there shouldn't be an issue and your lawyer should be able to proof that.

Kakmakr

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There are definite merit for casinos not to disclose any sensitive information about their operation, if it is not necessary to do so. People can use that information to exploit loopholes in their security or to fake logs to target human flaws. (Support people might accept fake logs or entries and payout claims that are not valid) Roll Eyes

That said.... if there are significant evidence that a casino are wrong, then the casino will have to step up and pay out the claim. (They have that obligation towards their users)

swogerino

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I think it is easy to trust a casino when all the reviews here in the gambling section are positive about them,they keep making new promotions to attract new players,they let you withdraw everything if you abide by the rules and conditions of the casino which I suggest anyone should read before joining (something very few persons actually do).

Also you can test the waters with small amounts and see if everything goes smoothly before venturing deep further.For me the main point to trust or not a casino is their ability to pay huge amounts won and the casinos that do so are trustworthy for me.All others you will see scam accusations coming up against them because most of the time they cannot afford let's say 100.000 dollars payments while the big reputable ones will have no problems whatsoever paying such money.

Apocollapse

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The answer is, it's depends.

If the trusted casino get accused like that, I will believe on the casino side because they've gain a lot reputation and solve everyone case in the past. There's many mad gamblers creating fake accusations in order to hurt or ruin the casino reputation.

If the casino is still new and there's a lot complaint, I will believe in gamblers side because a good casino will try to solve everyone complaints even though it's resolved with personal communication.

xSkylarx

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This is really a rare case that they don't show evidence unless this casino has already negative feedback before as they tend to do this, by just sending you a reason why you get banned and you request for proof they will not then provide you. Also, you should make sure that you didn't do anything that would break their ToS whether just as simple exploitation because there is some casino that won't provide proof since its time consuming to explain to the consumer that they already knew that they break the rules. But overall if this is really the case then we have nothing to do, just leave feedback on them so that other gamblers will be aware of your case as it can also destroy their reputation.

Topic: How Are Players Going To Trust Casinos If They Don't Show Solid Evidence (Read 469 times)