I think it depends on the case of the accusation itself. the reason is, if the casinos with big names here do as you say. automatically, the casino will lose the trust of its users and it will hurt their business. So, related to allegation cases. at least someone has to prove it with hard evidence, and if a user just shows screenshots it doesn't prove anything. then, how can we assess and examine it even more so in this discussion.
I'm pretty sure, if the casino is reputable and has a big name. will not take actions that will harm its users, except if the user commits fraud. anyway, if it happened. the one that will get the most big losses is the casino, that way we as players will choose a casino that can be more trusted.
Topic: How Are Players Going To Trust Casinos If They Don't Show Solid Evidence - page 3. (Read 469 times)
January 08, 2023, 02:36:52 PM
January 08, 2023, 02:31:42 PM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
The casinos are often not to blame in the majority of these scenarios. There are actually data protection laws out there which make it illegal to share publicly a lot of the information that would exonerate them completely (although many show very trustworthy responses unlike the opposite you try to portray). If they share the wrong information and their company exists in certain jurisdictions they could open themselves up to even greater legal liabilities and it is really down to the players themselves to take legal action if they think they have been wronged. Many are far too eager to jump on and back up new players who have holes throughout their story. Casinos also have the right to defend themselves by not exposing the methods they use to catch cheaters and as long as they are reasonably transparent in every other way that is a very fair stance to take.
January 08, 2023, 02:27:54 PM
It usually comes down to the numbers.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
This is one.
If casinos can't really solve such problems within their platform, that just goes to show that they are incapable of handling such concerns and therefore shouldn't be trusted with any money at all. Players should be able to enjoy their time in the casino, and these unresolved problems will only make them feel uneasy in playing on that platform.
And I agree that the community will usually watch each other's backs against a casino that has had a lot of repeat cases in such a short span of time. If the same issues keep on being brought forth against a casino, that just means that there's really something going on that needs to be checked, and that players should be more cautious in dealing with that casino. The warnings will come from within the community, with or without solid evidence, as long as the numbers of similar cases pile up.
January 08, 2023, 02:19:55 PM
It usually comes down to the numbers.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
And with those unresolved issues, will give a hint to players that the casino is not worth going to.
People talk and if the snapshots are valid, they are more than enough to give a warning signal not to play on that casino.
If you are a player who does the job of searching and reading the reviews, you may be saved from scam casinos.
It is how the casino reacts and resolves the matter on hand, and players can see if they are fair or just looking for an scapegoat.
January 08, 2023, 02:04:42 PM
It usually comes down to the numbers.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.
The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.
January 08, 2023, 01:17:47 PM
.... but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Some information are just too confidential or sensitive that these casinos would rather wait for a court summon to present them as part of their defense. Sometimes these casinos also respond to the request of "artbitration" platforms like askgambler and casinoguru. It's just how they chose to handle most of the accusations against them and you don't have to like or trust them for that. Many casino's defenses are like that.
January 08, 2023, 01:05:30 PM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
That's too bad, maybe you should gather more proofs and state the name of that casino, if that thing happens many people experience the same thing as well maybe someone did not file a complain about this that's why they keep doing that thing because no one try to go against them. We should also read TOS we might fail to obey the rules of the game that's why they accused you for such things. Many casino's defenses are like that.
January 08, 2023, 12:05:58 PM
Many casino's defenses are like that.
January 08, 2023, 11:51:14 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
As long as I know most casino do not reveal the evidences publicly, but as players, anyone can ask them to prove their words.
If someone did not do something wrong but the casino accuse him as breaking the rules, reputable casinos should prove it not just by words but with real evidence.
Anyway we should not generalize that many casinos do such thing as what you said here.
Luckily I have never experienced any issue in all casinos where I used to play, so I still trust them all (at least till this time).
When the accusation is not marked solved then there is doubt left for the caustious users. It becomes a reason why players have concerns about the fairness and integrity of online casinos, particularly if the casino does not show solid evidence of its fairness. It doesn't help players feel confident in their operations.
Not all of them. Unsuspecting players would always assume that casinos are clean and fair when no reputable high-ranked user taints thier reputation.
January 08, 2023, 11:42:34 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
As long as I know most casino do not reveal the evidences publicly, but as players, anyone can ask them to prove their words.
If someone did not do something wrong but the casino accuse him as breaking the rules, reputable casinos should prove it not just by words but with real evidence.
Anyway we should not generalize that many casinos do such thing as what you said here.
Luckily I have never experienced any issue in all casinos where I used to play, so I still trust them all (at least till this time).
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January 08, 2023, 11:35:55 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
It’s against there user privacy to show the proof of user game data such as IP and bets to the public however they can do this if the user requested it to be public like what Steve did when some user is complaining about there account being lock while this user is connected through other account that was banned before by showing the email address of the user.
Also there’s Askgambler who handle this kind of case accept all the evidence both casino and user to check it by themselves privately. I believe most of the user proof is just there balance and bet history while it’s always denied when casino show proofs of cheating such as same IP or email to other account that already ban.
January 08, 2023, 11:35:05 AM
Any casino could do such a thing so we should be wise and skeptical in choosing a trusted and reputable casino right from the beginning. We must be playing with the right casino to avoid cases like this because reputable casinos won't ruin their reputation because of unsolved issues. They will surely provide evidence because the trust rate of the community is a big deal to them. The choice of the casino has a big impact on our gambling journey so researching our tatargetasino will always be a good starting move.
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January 08, 2023, 11:29:27 AM
The casino should indeed be able to show evidence if a player is cheating to get a win. And while the player may provide evidence that the casino is fraudulent, the casino may provide other evidence showing that the casino is not at fault in this matter.
But cases of accusations like that are sure to exist for every casino, whether real or fake because we also don't know what happened between the casino and the player. We are only given evidence from players and casinos but the rest only the casinos and players know what really happened.
But cases of accusations like that are sure to exist for every casino, whether real or fake because we also don't know what happened between the casino and the player. We are only given evidence from players and casinos but the rest only the casinos and players know what really happened.
January 08, 2023, 11:06:16 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
They have been always different dramas in the forum based on casino refusal to pay gamblers of their wins. There are a lot of casinos which can be trusted and a lot that can not be trusted. Casinos have no too much evidence to show before gamblers register and start gambling. The main thing I will advise is that when registering for a new casino to gamble, do not deposit big amount but first check their minimum deposit and deposit that amount and start your gambling for like one or two weeks or more to see if the casino website is legit. If they can pay without delay when wins a slot or a dice game or others. There are some casinos that are for scamming people so if you deposit a big amount of money. They might even block you. Many casino's defenses are like that.
January 08, 2023, 10:15:19 AM
In this case, it's actually more a gambling site that really has the intention to cheat. as is the case which has frequently occurred several times and this gambling platform is relatively new and does not yet have any reputation.
New casinos should prove that their accusations of cheating are true because they have not yet established their reputation and new casinos are not at a level yet that gained the trust of the gambling community Quote
different from gambling sites that already have a good reputation. even though they didn't provide proof with screenshots or other valid evidence, they must have other intentions that indeed the problem cannot be published. sometimes a problem that exists in gambling cannot be published just for the safety of the gambling platform. I mean if it is published they are afraid that another fraudster will try to find loopholes in the problem so that more complicated problems will arise later.
This is why there is no closure on the accusations the accusers will not lock the thread and everything depends on the appreciation of the gambling community on who is telling the truth or lying, many of us can't tell who is lying because the casino needs to protect the integrity of their platform for a possible exploit, we can all just assume and speculate. January 08, 2023, 10:13:24 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
You have your point here, the site should start disclosing the reason why you got banned or got your funds in trouble, if you have the proof of legality there should be no problem. Having a good reputation is not easy to achieved, and if that site values the importance of every gamblers they will show it and explain to you the main reason why got into that trouble, I'm sure they have the reason but yeah its hard to trust them if they are not going to release some proof, accusations of dishonestly will be there as well. Many casino's defenses are like that.
January 08, 2023, 10:11:15 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
If that were the case, then this is the fault of the online casino website. If they fail to show cause on why a person has been prohibited from their website, then this will definitely toll on the reputation of that website. If that were to happen, their reputation will be destroyed, thereby decreasing the trust and its player base. That is why, it takes years to gain the trust of an audience and one simple mistake to ruin everything.
That is why, if you have a problem regarding a certain casino and you have proof to the contrary of their claim, then post it here for everyone to see. This will alert the community in order to avoid that website which in overall help in preventing similar situations from happening.
January 08, 2023, 09:51:48 AM
In this case, it's actually more a gambling site that really has the intention to cheat. as is the case which has frequently occurred several times and this gambling platform is relatively new and does not yet have any reputation.
different from gambling sites that already have a good reputation. even though they didn't provide proof with screenshots or other valid evidence, they must have other intentions that indeed the problem cannot be published. sometimes a problem that exists in gambling cannot be published just for the safety of the gambling platform. I mean if it is published they are afraid that another fraudster will try to find loopholes in the problem so that more complicated problems will arise later.
different from gambling sites that already have a good reputation. even though they didn't provide proof with screenshots or other valid evidence, they must have other intentions that indeed the problem cannot be published. sometimes a problem that exists in gambling cannot be published just for the safety of the gambling platform. I mean if it is published they are afraid that another fraudster will try to find loopholes in the problem so that more complicated problems will arise later.
January 08, 2023, 09:28:37 AM
Many casino's defenses are like that.
As far as i know online casinos have different rules, KYC systems, betting, special services, multi-accounts and so on, that's the thing, every online casino/operator has a feature and detects problematic users, maybe only the casino and the users know about it.For that, most of the casinos prefer Curacao license, aim to be able to control everything, they offer.
Curacao Online Gambling License.
Quote
Curacao eGaming provides technical and financial support for the online gambling industry. Some of these services include dedicated services, private cloud servers, international finance, and help with other matters related to running an online casino.
So, in the various accusations by users against certain online casinos, maybe some have a point or maybe some just express feelings of disappointment and frustration caused by various factors by their own actions.
What happens to online casinos is not much different from what happens in land-based casinos in general, users can do anything outside of their control with certain factors, what is clear is that the casino knows more about everything that happens to the user, regardless of whether the accusation is true or false.
January 08, 2023, 09:09:59 AM
There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.
Many casino's defenses are like that.
Usually, when there is a dispute between a player and a casino where a lot of cash is involved, Casinos will do everything to prove they are right and will hold up with the player's funds until they solve the process. This is a dull process that only affects the player. Unfortunately, Casinos have their ToS's in place to keep them protected against this sort of issue. Bear in mind that the final user is always the weakest link and when in disputes, casinos tend to have their way.
I agree the casinos always have their TOS to protect them, you are playing in their territory it's their rules that matter, in fact some casinos have it in their TOS that they cannot divulge their tracking system because of possible exploits, and the players can upload as many proofs as he can but the casino will just hide behind their TOS without giving anything, so the issue has no closure but the casino is in a losing end if the accusation is not resolved because its a reference for players on his decision if he will play in that casino or not.
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