Topic: How long will cryptsy stay broken?? ?? 1 week 2weeks 3weeks? ban bots also ffs (Read 2638 times)

Yeah. John emailed me that everything should be ok since he was seeing my account was credited. That's why the Helpdesk closed my ticket several times. It was showing on their end that the deposit went through. The problem is that I can't see it when I logged in.

I was hoping it was simply a problem with the interface so I tried to withdraw but that wouldn't work either. I'm having Tech Support look into it so hopefully they will be able to have it show up when I log in.

I'm pretty sure BitJohn has access to an audit script. I know a couple ppl around 24h ago got him to run it for them and it credited their account with missing coins from cancelled trades. However, I'm not sure if it covers deposits at this point. He's usually on the IRC channel around 1PM GMT.

One man's loss is another man's gain.
Anyhow, I believe many problems can be remedied by using api access, but I'm not proficient enough to try it.
Also they should unscrew excessive info from the site. We do not need to see that twitter window, we do not need to see extra markets if we disabled them previously in settings (which is done badly btw).

Update on my missing deposit:

My ticket was escalated to tech support. The tech support guy sends me an email stating that it looks like my deposit is good. I email him back with screen shots of my deposit page and withdrawal page which includes my balance to show that I have not received the deposit.

It appears as though something in their programming is messed up. They are seeing the deposits but those numbers are not being reflected in account balances when people log in.

Another issue arose. I enabled 2-factor authentication and logged in a couple times. Each time I received an email with an authentication code. Tonight, I log in and no request for code and no email. This web site is messed up.

I think LaudaM is right though. We need to be more patient. They are in a world of hurt with their messed up programming that we can't expect a resolution any time soon but I do believe eventually they will get it straightened out. If too much time passes though people will get the idea that the problems can't be resolved. The ball is in Cryptsy's court. If they want people to come back and trade with them they will get this resolved soon. If not, they run the risk of losing even more business.

In the mean time people are losing out on tens of thousands of dollars they could have saved by being able to trade in their accounts.

The layout isn't the cause. Cryptsy is overloaded.

I think Cryptsy should have waited to roll out their new site until after they got their new servers. That's when I noticed the slowdown. Other than that I've been satisfied with their site.

Got it...for me anyway, their service is acceptable.

Not so bad? It's about the worst thing that can happen. My coins are MIA for almost a day now.

When I traded yesterday it was slow, but it worked. Even if it did not, you can't get coins in or out of their broken website. Fortunately I'm "only" talking about 75$ or so worth of coins in my case, just to trade a few coins I don't usually mine, but that 75$ might be worth 10 tomorrow, who knows. Giving people access to their funds should be in first place, with a working trade engine second.

Every other exchange works better than cryptsy because cryptsy is overflown right now. You move all this people to other exchange and it will crash under load too.

On the other hand slow deposits =  highly suspicious. Pool operator sees large quantities of some coin incoming, he stalls them as long as he can, while adjusting market orders in his favor. Selling before deposits are allowed to go through, etc.

i put some ltc up for trade over 24hrs ago. they went from my account and im still waiting for them to come back. nothing shows in my account

shows as "processed" but can't see the transaction yet.  

http://block-explorer.com/search?search=dbd54405cfb7178d91aac4c7598fd6dda513bfad62c18f471b8ebc320519a406

to be fair i think withdrawal and sometime deposit is not so bad.....trading on any busy market though is terrible.

Ok...just finished the email confirmation and it says "pending" (vircurex is instant). Start your timers.

I'm going to try to withdraw ltc and see how long it takes.

Cryptsy doesn't process deposits and withdrawals for me ATM

Don't get me wrong, I hold a fair number of both and will continue to do so. I'll see where it takes me.

In that case send your QRK's my way.

Maybe the smaller exchanges should limit new customer signups so they don't overload their capacity. Say 2000 new accounts per week or base the number on the capacity they build for?

Both coins are of no interest to me.

Try to enter a buy order for qrk or ltc you will see the site is still in ruins. If you can't buy or sell the most active coins then the place is not running well right.

Thanks, yes bter does offer a QRK market, it is not listed at the top and is hard to find it actually? this is good news.