I have 5 bitcoin and its stuck on blockchain wallet : (

Towelielie

newbie

Activity: 28

Merit: 0

blockchain still provide a way to reset your two factor authentication by pressing a button on the left side of login form with alt "reset two factor authentication" you just need to give em a proof that you're owning the phone so you can simply call your career about this problem and they will probably give you some details or important document that may let you have the proof for resetting 2fa

just an advice it would be better if you'd enable 2fa through google auth and backup your qrcode as a image and then print it and save it somewhere so you'll not worried to lose it again, and google auth just need internet connection

Read the previous replies lol, its fixed but thanks anyways

BitMaxz

legendary

Activity: 3374

Merit: 3095

Playbet.io - Crypto Casino and Sportsbook

Quote from: bleachedno on March 27, 2016, 12:33:36 PM

I got the same issue once, and blockchain.info remove the 2FA if you can tell them what isp/ip/browser ETC you used to login all the time they will help you out

I think still the best 2fa than giving your ip because if you are using prepaid internet your ip address is not permanent once the isp is restart or reboot..
So better to use 2fa but sometimes i heard that block chain is always having a problem about their wallet. thats why i dont use blockchain as my wallet.. its better to use electrum or the whole bitcoin core..

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: ancientye on March 29, 2016, 05:53:46 PM

Okay, so if 2FA is impossible to be removed, here is a plan.

Step 1) Write EVERYTHING down. Take picture of everything (internet history of you accessing the site - if need be). Find any email or record of you making any transaction.

Step 2) Consult low cost legal advice in your town. Be willing to file a sworn affidavit that YOU purchased 5 BTC and have them stored in blockchain's server(s).

Step 3) FOLLOW THE LAWYER'S DIRECTIONS. Sue blockchain's LLC if need be, as it is YOUR money, and its office in the USA will be a place that can be served.

Good luck!

I've requested 2FA removal 1 week ago and today they removed it, I got money back and transfered them all to my TREZOR which arrived today. Perfect timing : )

ancientye

member

Activity: 67

Merit: 10

Okay, so if 2FA is impossible to be removed, here is a plan.

Step 1) Write EVERYTHING down. Take picture of everything (internet history of you accessing the site - if need be). Find any email or record of you making any transaction.

Step 2) Consult low cost legal advice in your town. Be willing to file a sworn affidavit that YOU purchased 5 BTC and have them stored in blockchain's server(s).

Step 3) FOLLOW THE LAWYER'S DIRECTIONS. Sue blockchain's LLC if need be, as it is YOUR money, and its office in the USA will be a place that can be served.

Good luck!

Oriannaa

full member

Activity: 196

Merit: 100

1st of all, having 5 btc stored to a phone is not a small sum..

You should avoid this scenario by putting larger sums into a cold wallet or actual desktop wallet then back it up with the .dat file.

Quote from: Answerme2 on March 29, 2016, 09:33:27 AM

Hey frenss i have a general question.If this guy backed up his private key of the address holding his 5 BTC so can he restore his funds in some other bitcoin wallet even if blockchain account locked up or he can't access blockchain account?Is that possible
And does that mean,if i leak my private key of my bitcoin address and i have almost every secuirty in my blockchain wallet like password,2fa,second password then still there is a chance for me to lose bitcoin if some one gets access to my private key that i backed up?
Please answer these

knowing the difference between a online wallet and a desktop wallet is different.

but pretty much the same - both require needing the uploaded .dat file for desktop. for the online for blockchain is the back up for whatever it was made in their settings.

just avoid the large sum of bitcoin like this scenario if you plan to store.

Answerme2

member

Activity: 108

Merit: 10

Hey frenss i have a general question.If this guy backed up his private key of the address holding his 5 BTC so can he restore his funds in some other bitcoin wallet even if blockchain account locked up or he can't access blockchain account?Is that possible
And does that mean,if i leak my private key of my bitcoin address and i have almost every secuirty in my blockchain wallet like password,2fa,second password then still there is a chance for me to lose bitcoin if some one gets access to my private key that i backed up?
Please answer these

jak1

sr. member

Activity: 280

Merit: 250

Quote from: BitcoinSupremo on March 29, 2016, 05:34:03 AM

Thats why anytime I have had the chance in a discussion on this forum I have always claimed that desktop wallets are much safer than blockchain.info yet no one seemed to listen.
Now is time for you to move on desktop wallets like Electrum or Multibit but others also. They are better because when installing them for first time on a non infected machine, you can copy your seed or private keys to a encrypted word document and keep it safe in some other usb or something. This way even if your PC broke after sometime, you can restore your money via the master seed. Hope this helps.

Yes, i think now we should all move to desktop or mobile wallets. Below are the best wallets

1- Bread Wallet (if you have iphone as it combines with IoS security and make it even more secure.
2- Electrum (best desktop wallet)

Choose them according to your needs

BitcoinSupremo

copper member

Activity: 1442

Merit: 529

Thats why anytime I have had the chance in a discussion on this forum I have always claimed that desktop wallets are much safer than blockchain.info yet no one seemed to listen.
Now is time for you to move on desktop wallets like Electrum or Multibit but others also. They are better because when installing them for first time on a non infected machine, you can copy your seed or private keys to a encrypted word document and keep it safe in some other usb or something. This way even if your PC broke after sometime, you can restore your money via the master seed. Hope this helps.

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: SebastianJu on March 27, 2016, 05:32:39 PM

Well, saving it on your phone can't be considere a backup.

But what contract do they want? Blockchain wallets are free.

Not contract with blockchain lol, with my carrier..

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Well, saving it on your phone can't be considere a backup.

But what contract do they want? Blockchain wallets are free.

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: Monnt on March 27, 2016, 02:06:51 PM

Didn't you save the mnemonic they provided you with? If not, that was a really dumb thing to do.

That's why you use Authy or G-auth, they work without an internet connection.

Actually I did save it on my phone but I installed custom rom on my phone and lost all stuff on it so rip.

Monnt

legendary

Activity: 938

Merit: 1002

Didn't you save the mnemonic they provided you with? If not, that was a really dumb thing to do.

That's why you use Authy or G-auth, they work without an internet connection.

bleachedno

member

Activity: 112

Merit: 10

★YoBit.Net★ 350+ Coins Exchange & Dice

I got the same issue once, and blockchain.info remove the 2FA if you can tell them what isp/ip/browser ETC you used to login all the time they will help you out

BitMaxz

legendary

Activity: 3374

Merit: 3095

Playbet.io - Crypto Casino and Sportsbook

Im sorry to here that now you should learn dont put high amount of btc to online wallet like this.. Or be updated if you have lots of bitcoins save in web wallet make sure you fix all your things like sim card because its very important thing that you can receive the 2fa number..
I think you can still get it back just always to the support...

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: rizkyhiw on March 27, 2016, 12:50:08 AM

Quote from: Towelielie on March 26, 2016, 06:11:02 PM

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

You can ask them yourself if you dont believe me, my provider name is simpa and I'm from croatia.
https://www.simpa.hr/

Basically I didnt put credits on my sim card for long time and they disabled my number and now I cant receive 2FA SMS messages anymore so I cant login to my account.

I requested 2 FA removal and blockchain support told me its automatic process and usually it takes from 1 month to few days. Mine will be approved on 30th of march so I'll see if they deny me or accept me

just like how you remove 2fa from google account, i think blockchain have same procedure.
as long as you can provide convincing information about your blockchain wallet account and they think it is match, they will reset it ithink........but not sure.
just a suggestion, next time never put over 1 btc in online wallet, use a desktop client wallet.

I-ve talked to carrier again and they told me i can get number back if i get on contract with them for 12 months. So if they dont reset my 2fa ill just sign contract..

Also yeah i figured that out, I bought trezor which will do fine for btc storing

rizkyhiw

legendary

Activity: 1484

Merit: 1004

Quote from: Towelielie on March 26, 2016, 06:11:02 PM

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

You can ask them yourself if you dont believe me, my provider name is simpa and I'm from croatia.
https://www.simpa.hr/

Basically I didnt put credits on my sim card for long time and they disabled my number and now I cant receive 2FA SMS messages anymore so I cant login to my account.

I requested 2 FA removal and blockchain support told me its automatic process and usually it takes from 1 month to few days. Mine will be approved on 30th of march so I'll see if they deny me or accept me

just like how you remove 2fa from google account, i think blockchain have same procedure.
as long as you can provide convincing information about your blockchain wallet account and they think it is match, they will reset it ithink........but not sure.
just a suggestion, next time never put over 1 btc in online wallet, use a desktop client wallet.

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

You can ask them yourself if you dont believe me, my provider name is simpa and I'm from croatia.
https://www.simpa.hr/

Basically I didnt put credits on my sim card for long time and they disabled my number and now I cant receive 2FA SMS messages anymore so I cant login to my account.

I requested 2 FA removal and blockchain support told me its automatic process and usually it takes from 1 month to few days. Mine will be approved on 30th of march so I'll see if they deny me or accept me

gentlemand

legendary

Activity: 2590

Merit: 3015

Welt Am Draht

I've found most places amenable to dealing with 2FA problems. I dunno if Blockchain has any control over it in the same way as an exchange but you stand a good chance of getting back in.

teddy5145

hero member

Activity: 714

Merit: 528

Quote from: enhu on March 26, 2016, 01:59:48 PM

Quote from: jdebunt on March 26, 2016, 01:47:59 PM

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

Doubt that part of the story is a miscommunication from the provider. Phone numbers are "taken" for 7 business days after being deactivated before they are available again.

Or that is how it is in most countries anyway

Not sure if its real true though. I live in the worst country but providers don't do this as far as i know. My phone still works almost a year without using since I'm mostly using skype.
even when i call my brothers and sisters we use facetime application so i don't use SIM cards most of the time.

hope OP gets his BTC back though.

Different countries has different policies i guess Tongue

In my place you need to at least use the number once, otherwise it will get blocked by the provider for 'inactivity' even though i use it for 2FA
That's why i sent a random messages to my 2nd number every week
as long as my number don't blocked Grin

enhu

legendary

Activity: 2492

Merit: 1018

Quote from: jdebunt on March 26, 2016, 01:47:59 PM

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

Doubt that part of the story is a miscommunication from the provider. Phone numbers are "taken" for 7 business days after being deactivated before they are available again.

Or that is how it is in most countries anyway

Not sure if its real true though. I live in the worst country but providers don't do this as far as i know. My phone still works almost a year without using since I'm mostly using skype.
even when i call my brothers and sisters we use facetime application so i don't use SIM cards most of the time.

hope OP gets his BTC back though.

Topic: I have 5 bitcoin and its stuck on blockchain wallet : ( (Read 1417 times)