I have 5 bitcoin and its stuck on blockchain wallet : ( - page 2.

jdebunt

legendary

Activity: 1596

Merit: 1010

Quote from: crazyivan on March 26, 2016, 01:43:58 PM

Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

Doubt that part of the story is a miscommunication from the provider. Phone numbers are "taken" for 7 business days after being deactivated before they are available again.

Or that is how it is in most countries anyway

crazyivan

legendary

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Any updates? I dont understand why r u unable to activate that number for 6 months??? What s the lag?

a7mos

hero member

Activity: 574

Merit: 500

I hope that their support will help you regarding the 2fa problem as I did not see blockchain.info trying to help any one and they claim that they do not control the wallets. Anyway, try to contact your Sim provider asking to restore the sim. In my country they give some days in which you can restore the number. And when you get access to your wallet again, export your private keys and save them in a safe place

OmegaStarScream

staff

Activity: 3500

Merit: 6152

Quote from: Towelielie on March 25, 2016, 08:06:23 PM

Basically I have a number with 2FA enabled on blockchain, 2 days ago that number was disabled because I didnt put money on that sim card for long time.

Now I cant receive or send SMS messages, same goes for phone calls.. This means I cannot receive 2FA SMS messages anymore and I cannot enter in my blockchain wallet.
I talked to my carrier as well, they said its not possible to retrieve number for next 6 months.

I submited 2FA removal request but I'm still little bit worried.

How screwed am I?

I don't think they take requests on 2FA removal or they do ? that should make hacking easy if they do I suppose .
I feel sorry for you man , I really do but let's be honestly , don't you think ti's kinda your fault ? these things happens and someone should be prepared for them , you had at least to print wallet backup or take the seed phrase that Blockchain.info wallet should give it to you .

twister

hero member

Activity: 672

Merit: 502

Quote from: Towelielie on March 26, 2016, 10:23:40 AM

Quote from: pooya87 on March 25, 2016, 10:15:43 PM

as it is stated by Blockchain.info support page, if you can prove that you own the wallet by giving them things they ask for, there is a chance for you to take back your account by removing the 2FA for you but it is not going to be easy proving the ownership of the wallet without the info

I have all info, except the number itself :C
I have sim card, pin, puk code but its dead so I cant do shit with it

Do you have the wallet back up? if you do then you wouldn't need their help and can import the key into another wallet and use your funds. If not then just prey that blockchain.info removes that 2fa because if they don't, that money will be stuck there forever.

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: pooya87 on March 25, 2016, 10:15:43 PM

as it is stated by Blockchain.info support page, if you can prove that you own the wallet by giving them things they ask for, there is a chance for you to take back your account by removing the 2FA for you but it is not going to be easy proving the ownership of the wallet without the info

I have all info, except the number itself :C
I have sim card, pin, puk code but its dead so I cant do shit with it

pooya87

legendary

Activity: 3472

Merit: 10611

as it is stated by Blockchain.info support page, if you can prove that you own the wallet by giving them things they ask for, there is a chance for you to take back your account by removing the 2FA for you but it is not going to be easy proving the ownership of the wallet without the info

Towelielie

newbie

Activity: 28

Merit: 0

Quote from: SebastianJu on March 25, 2016, 08:22:26 PM

I believe blockchain.info is dealing with such cases that they check your email address and I think they set back 2FA after 2 weeks.

You really should see that as a lesson. Alway and ever note done the creation code for 2FA. So that you can easily set the 2FA up on a new phone.

Though I think you used sms verification.

Yes it was SMS 2FA

SebastianJu

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I believe blockchain.info is dealing with such cases that they check your email address and I think they set back 2FA after 2 weeks.

You really should see that as a lesson. Alway and ever note done the creation code for 2FA. So that you can easily set the 2FA up on a new phone.

Though I think you used sms verification.

FUBAR-BDHR

hero member

Activity: 702

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Probably not screwed but this is a good example of why online wallets are bad. You don't controlling your own private keys so the bitcoin really isn't' yours.

Towelielie

newbie

Activity: 28

Merit: 0

Basically I have a number with 2FA enabled on blockchain, 2 days ago that number was disabled because I didnt put money on that sim card for long time.

Now I cant receive or send SMS messages, same goes for phone calls.. This means I cannot receive 2FA SMS messages anymore and I cannot enter in my blockchain wallet.
I talked to my carrier as well, they said its not possible to retrieve number for next 6 months.

I submited 2FA removal request but I'm still little bit worried.

How screwed am I?

Topic: I have 5 bitcoin and its stuck on blockchain wallet : ( - page 2. (Read 1404 times)