I definitely agree. When I first read about that
CloudBet case, I was in disbelief too. But it seems to be true. It's a shame when some casinos take advantage of players by asking for extremely complicated KYC procedures. This can be interpreted as deliberate delay or even an intention to deny withdrawing money from the casino.
People should be careful of the gambling sites they are using, some are taking advantage of their users. I do not know why a gambling site do not make KYC complusoy for deposit, but requesting for KYC during withdrawal. I do not also know the reason a person that has been verified before would be blocked during withdrawal, saying the KYC is fake? Why not have said it before deposit. This world is somehow, such gambling sites are doing something wrong.
In your country, do you bank with your local bank? If your answer is yes, do you notice how they welcome you and treat you like a king if you want to deposit money? Do you notice toy can send anyone to deposite the money for you is you aren't chanced. When you send someone to withdraw for you or when you go by yourself to withdraw, does it use to be easy as when you were depositing? That is how centralized authorities work and that is why I love bitcoin.
in my country, for example, no one opens a bank account without having done KYC, when depositing money, the person is always treated and attended to, when withdrawing money, the person also has no headaches, withdraws money instantly without KYC additional. In other words, this system of making people when they deposit money not ask them for KYC, when they lose money they don't ask them for KYC, but when they win and they want to withdraw money asking them for KYC is something that is wrong and in my opinion it's something evil. I can agree if the casino suspects any fraudulent activity.
OP I don't understand why you chose to use a weird casino with so many good casinos like stake.com? but I'll cut to the chase on my advice:
1 - the costs of a lawyer are high
2 - you don't know the headquarters of this casino because they just don't have headquarters and they are anonymous, not even this country that issued a license will not do anything because only they have a license there is no casino headquarters in the country where they asked for a license so there is nothing that can Be done
3 - you would have to spend a lot of time researching who the owners of the casino are, where the company's headquarters are and you would have to travel to the country where they have a license to proceed with the case
4 - the casino accuses you of having provided them with documents that are not yours, if this is true you could end up in prison
my advice:
just forget about that case, focus on using another casino and always give your real data at the casino