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Topic: I need advice from experienced users of this forum - page 3. (Read 915 times)

hero member
Activity: 2268
Merit: 669
Bitcoin Casino Est. 2013
I wonder if @OP is aware of MBit ANN on this forum? He can visit MBit Crypto Casino | mbitcasino.io | 110% up to 1 BTC First Deposit and ask @gamstan as marketing teams from MBit.

We can only give advice but we do not know if that can work for you or if there are no answers for your case. But I hope you can get your money and the case can solve without any problem. But with what I saw on those ANN links, @gamstan was not yet back to answer other members questions.
I don't think that op is aware of the ann thread of mbit casino in this forum but I did read one of op post that he is aware that there are other people who are also complaining about mbit casino but I think that op became aware of it when he complain about mbit casino not paying op after withdrawing the winnings even though he must complete the KYC that they ask. I wonder what will op decided what to do once he know that we can only give advice though that's what op wanted anyway as shown in the title.
hero member
Activity: 2856
Merit: 541
Leading Crypto Sports Betting & Casino Platform
I wonder if @OP is aware of MBit ANN on this forum? He can visit MBit Crypto Casino | mbitcasino.io | 110% up to 1 BTC First Deposit and ask @gamstan as marketing teams from MBit.

We can only give advice but we do not know if that can work for you or if there are no answers for your case. But I hope you can get your money and the case can solve without any problem. But with what I saw on those ANN links, @gamstan was not yet back to answer other members questions.
legendary
Activity: 3038
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
I definitely agree. When I first read about that CloudBet case, I was in disbelief too. But it seems to be true. It's a shame when some casinos take advantage of players by asking for extremely complicated KYC procedures. This can be interpreted as deliberate delay or even an intention to deny withdrawing money from the casino.
People should be careful of the gambling sites they are using, some are taking advantage of their users. I do not know why a gambling site do not make KYC complusoy for deposit, but requesting for KYC during withdrawal. I do not also know the reason a person that has been verified before would be blocked during withdrawal, saying the KYC is fake? Why not have said it before deposit. This world is somehow, such gambling sites are doing something wrong.

In your country, do you bank with your local bank? If your answer is yes, do you notice how they welcome you and treat you like a king if you want to deposit money? Do you notice toy can send anyone to deposite the money for you is you aren't chanced. When you send someone to withdraw for you or when you go by yourself to withdraw, does it use to be easy as when you were depositing? That is how centralized authorities work and that is why I love bitcoin.

in my country, for example, no one opens a bank account without having done KYC, when depositing money, the person is always treated and attended to, when withdrawing money, the person also has no headaches, withdraws money instantly without KYC additional. In other words, this system of making people when they deposit money not ask them for KYC, when they lose money they don't ask them for KYC, but when they win and they want to withdraw money asking them for KYC is something that is wrong and in my opinion it's something evil. I can agree if the casino suspects any fraudulent activity.



OP I don't understand why you chose to use a weird casino with so many good casinos like stake.com? but I'll cut to the chase on my advice:

1 - the costs of a lawyer are high

2 - you don't know the headquarters of this casino because they just don't have headquarters and they are anonymous, not even this country that issued a license will not do anything because only they have a license there is no casino headquarters in the country where they asked for a license so there is nothing that can Be done

3 - you would have to spend a lot of time researching who the owners of the casino are, where the company's headquarters are and you would have to travel to the country where they have a license to proceed with the case

4 - the casino accuses you of having provided them with documents that are not yours, if this is true you could end up in prison

my advice:

just forget about that case, focus on using another casino and always give your real data at the casino
hero member
Activity: 2744
Merit: 761
Burpaaa
It is quite baffling why they marked the KYC failed when they had the skype interview, personal documents submission.  The only thing that make this KYC failed if the name submitted on the site during registration is not the same as the personal documents submitted for KYC.  Is that the case @OP?  If that so then there is nothing you can do about it.

I think @OP's problem is that several months have passed and until now there has been no change in what he has done to the concerned person, so it is not time for him to accept the fact that it will be difficult for him to fix what he is chasing that company.

He can't do anything even if he asks for help from the members here in this forum, and we know ourselves that the only thing we can do for OP is advice and opinions. What do you think Sir?
Am I correct?

As I understand the OP concern, You have a correct analysis on his situation but we really can’t help him or give him advice that will help improved his case since he already report the casino to Askgambler which is the typical solution on conflict like this against casino. Mbit just recently resurface in the forum but there’s no guarantee that they will solve OP case since the problem is about his KYC and Mbit is determined to delay it just cut loose OP account. This case will easily be resolved if the casino itself is willing to cooperate.
sr. member
Activity: 742
Merit: 282
It is quite baffling why they marked the KYC failed when they had the skype interview, personal documents submission.  The only thing that make this KYC failed if the name submitted on the site during registration is not the same as the personal documents submitted for KYC.  Is that the case @OP?  If that so then there is nothing you can do about it.

I think @OP's problem is that several months have passed and until now there has been no change in what he has done to the concerned person, so it is not time for him to accept the fact that it will be difficult for him to fix what he is chasing that company.

He can't do anything even if he asks for help from the members here in this forum, and we know ourselves that the only thing we can do for OP is advice and opinions. What do you think Sir?
Am I correct?
hero member
Activity: 1554
Merit: 576
Leading Crypto Sports Betting & Casino Platform
I definitely agree. When I first read about that CloudBet case, I was in disbelief too. But it seems to be true. It's a shame when some casinos take advantage of players by asking for extremely complicated KYC procedures. This can be interpreted as deliberate delay or even an intention to deny withdrawing money from the casino.
People should be careful of the gambling sites they are using, some are taking advantage of their users. I do not know why a gambling site do not make KYC complusoy for deposit, but requesting for KYC during withdrawal. I do not also know the reason a person that has been verified before would be blocked during withdrawal, saying the KYC is fake? Why not have said it before deposit. This world is somehow, such gambling sites are doing something wrong.

In your country, do you bank with your local bank? If your answer is yes, do you notice how they welcome you and treat you like a king if you want to deposit money? Do you notice toy can send anyone to deposite the money for you is you aren't chanced. When you send someone to withdraw for you or when you go by yourself to withdraw, does it use to be easy as when you were depositing? That is how centralized authorities work and that is why I love bitcoin.
hero member
Activity: 868
Merit: 1094
I definitely agree. When I first read about that CloudBet case, I was in disbelief too. But it seems to be true. It's a shame when some casinos take advantage of players by asking for extremely complicated KYC procedures. This can be interpreted as deliberate delay or even an intention to deny withdrawing money from the casino.
People should be careful of the gambling sites they are using, some are taking advantage of their users. I do not know why a gambling site do not make KYC complusoy for deposit, but requesting for KYC during withdrawal. I do not also know the reason a person that has been verified before would be blocked during withdrawal, saying the KYC is fake? Why not have said it before deposit. This world is somehow, such gambling sites are doing something wrong.

The victim should not relent if truly he did nothing wrong, he should talk to his lawyer about it, but if he did nothing wrong.

Furthermore using Skype for his KYC process seems very sketchy and I don't really know what to think of that.
Why did a gambling site makes Skype as a means of verification should be the question.
legendary
Activity: 2030
Merit: 1643
Verified Bitcoin Hodler
Do you have "proof" of them confirming that KYC was fine/went through? If so, feel free to PM me and I will reach out to them, trying to help.

Given the circumstances and new evidences I think OP does not seem to have sufficient proof of passing KYC. Maybe he used a VPN or maybe it was because of some other activities that the casino regards as suspicious.

Getting the money will be very difficult and might not even be possible if OP is at fault.

Furthermore using Skype for his KYC process seems very sketchy and I don't really know what to think of that.

Let's hope OP followed the casino rules and everything was a misunderstanding, otherwise he won't see his money again.
legendary
Activity: 1288
Merit: 1491
The first decentralized crypto betting platform
having attorney in this case but he only asking for not so big amount? am not sure if he can sustain the case with such funds to be taken.

That's what I was thinking. He claims to have earned 16045 DOGE, which is about 1000 USD at the exchange rate. I think the lawyer is going to cost him more than that, without knowing the specifics of where he lives and whether there might be a cheap procedure for small claims.

You should probably know that taking any kind of legal action is always costly, and since I doubt that you are located in the same country in which this casino has their license then this will only grow your costs <...>

This.

It is a pity to see so many such cases on the forum lately. On the gambler's side, they won't let him take back what he has earned. On the casino's side, they argue that they didn't pass KYC. In some cases the casino's procedure will be legitimate, but I don't doubt that some scammy casinos use this as a reasonable excuse to keep the gambler's fairly earned money.
full member
Activity: 2394
Merit: 198
★Bitvest.io★ Play Plinko or Invest!

I've seen them open an announcement thread for their casino very recently. I tried to look for user review for their service and I found out that they really have a bad reputation.
actually they have launched a signature  campaign back in 2015-2016 multiple times and here are the links to their 4 campaigns run several times

https://bitcointalksearch.org/topic/closed-mbit-casino-signature-campaign-april-earn-over-018-btc-monthly-1008512
https://bitcointalksearch.org/topic/mbit-casino-signature-campaign-earn-014-btc-bi-weekly-payments-1002867
https://bitcointalksearch.org/topic/closed-old-mbit-casino-signature-campaign-1622768
https://bitcointalksearch.org/topic/closed-mbit-casino-signature-campaign-00008-btcpost-sr-members-1661862

but the consistency did not long each campaigns.


About the process that you're asking, maybe you can get an attorney to start with. But it will be expensive (effort and money wise) for sure.
And... was there anyone who filed a complaint to a online casino able to win the case?
having attorney in this case but he only asking for not so big amount? am not sure if he can sustain the case with such funds to be taken.
hero member
Activity: 2926
Merit: 570
Leading Crypto Sports Betting & Casino Platform
Looking at the screenshot provided, I don't think that you'll ever push this because you're at fault OP. There's the falsifying of documents that you've sent to them.
It's better to just accept the fate that has resulted in the termination of your account instead of trying to push it, which might cost you a lot of money. But, just like the others, I'm also confused with everything from OP and for the casino.

He needs to look outside of this situation, if the amount is really not worth to push thru that he may incur to spend his own resources along with the mental stress that it will bring to him, better move on and find another trustworthy casino to play with. Even if his principles is saying he needs to proceed what he is doing towards mbit. He should be practical these days. Just spread the warning signal to others. But he should not let this situation dictate his everyday life.
Yeah, if it's worth to breakthrough with it for the amount that he has there then he should pursue it. But if the casino is correct with the reasoning then he'll expect nothing from there.
However, with all of the words and stuff from different opinions, I'm still confused and OP has to clear a lot of things and I hope that he comes back for some clarity and the same goes for the said casino.
legendary
Activity: 2492
Merit: 1332
Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you. In short, I have an unpleasant situation with the MBit casino. You can read the details here if you are interested. https://bitcointalk.org/index.php?topic=5409934.new#new

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However, I don't want to give up, as casino representatives behave dishonestly towards me. I want to try to file a complaint against the license provider. In other threads with fraud accusations, I have seen similar advice.

Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.
You should probably know that taking any kind of legal action is always costly, and since I doubt that you are located in the same country in which this casino has their license then this will only grow your costs, if you have evidence about your claims and you think you are on the right then you should show that evidence so when other people decide to play at that casino they are warned about it, but unfortunately the possibilities that you are going to recover the money that you had there are almost nonexistent.
hero member
Activity: 2856
Merit: 655
Do you have "proof" of them confirming that KYC was fine/went through? If so, feel free to PM me and I will reach out to them, trying to help.
@OP
You should reach out that guy above ^
It might not an assured thing for this thing to be resolved but you can count on efialtis  Smiley

It is really hard to make out conclusions whenever there were not sufficient proof
and there's no word from the accused casino on whats totally happening on this one.
full member
Activity: 1848
Merit: 158
Looking at the screenshot provided, I don't think that you'll ever push this because you're at fault OP. There's the falsifying of documents that you've sent to them.
It's better to just accept the fate that has resulted in the termination of your account instead of trying to push it, which might cost you a lot of money. But, just like the others, I'm also confused with everything from OP and for the casino.

He needs to look outside of this situation, if the amount is really not worth to push thru that he may incur to spend his own resources along with the mental stress that it will bring to him, better move on and find another trustworthy casino to play with. Even if his principles is saying he needs to proceed what he is doing towards mbit. He should be practical these days. Just spread the warning signal to others. But he should not let this situation dictate his everyday life.
hero member
Activity: 2926
Merit: 570
Leading Crypto Sports Betting & Casino Platform
Looking at the screenshot provided, I don't think that you'll ever push this because you're at fault OP. There's the falsifying of documents that you've sent to them.
It's better to just accept the fate that has resulted in the termination of your account instead of trying to push it, which might cost you a lot of money. But, just like the others, I'm also confused with everything from OP and for the casino.
legendary
Activity: 2940
Merit: 1083
Maximum patience tolerance is being shown by the OP and the fact that this issue still doesn't solve yet after 3 months, seems to me that Mbit won't really take an action to settle the issue. There's no pressure on the Mbit's part. If OP is just stating crap, Mbit can just easily make an explanation on what violation or something that OP did.

I don't want to say that OP needs to move on but since there's no progress for 3 months, moving on should now be considered.

I just don't get why users are choosing to play on a casino that's don't even have a good community here in the forum. Lesson learned.
hero member
Activity: 1918
Merit: 564
It is quite baffling why they marked the KYC failed when they had the skype interview, personal documents submission.  The only thing that make this KYC failed if the name submitted on the site during registration is not the same as the personal documents submitted for KYC.  Is that the case @OP?  If that so then there is nothing you can do about it.
full member
Activity: 2086
Merit: 193
All you can do OP is spread the word wherever you can. Mbit representatives already have negative trust on this forum. You can add to that if you have an issue. Leave them a comment with a link to a scam accusation and make sure to bump the accusation from time to time until it gets resolved.

I've seen them open an announcement thread for their casino very recently. I tried to look for user review for their service and I found out that they really have a bad reputation.

This means they care about their reputation here. Or at least seem to care. Maybe it will be worth it for them to do the KYC for this user once again instead of looking like scammers.
They should address all the issues if they really care about their players and their reputation, there’s no big amount and small amount here, if that is a good site they will solve that problem right away but it looks like they are not doing anything. This is why I always hesitant to try any gambling site that with a bad reputation in the first place, withdrawing the money is very important so better to go play with the top options.
legendary
Activity: 2296
Merit: 1335
Defend Bitcoin and its PoW: bitcoincleanup.com
All you can do OP is spread the word wherever you can. Mbit representatives already have negative trust on this forum. You can add to that if you have an issue. Leave them a comment with a link to a scam accusation and make sure to bump the accusation from time to time until it gets resolved.

I've seen them open an announcement thread for their casino very recently. I tried to look for user review for their service and I found out that they really have a bad reputation.

This means they care about their reputation here. Or at least seem to care. Maybe it will be worth it for them to do the KYC for this user once again instead of looking like scammers.
sr. member
Activity: 1750
Merit: 260
Binance #SWGT and CERTIK Audited

I've seen them open an announcement thread for their casino very recently. I tried to look for user review for their service and I found out that they really have a bad reputation.
About the process that you're asking, maybe you can get an attorney to start with. But it will be expensive (effort and money wise) for sure.
And... was there anyone who filed a complaint to a online casino able to win the case?
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