- https://support.wavesplatform.com/forums/2-knowledge-base/topics/3455-how-does-the-bitcoin-gateway-work/
I have tried contacting them and got no response. I really think that they are stealing coins from small traders.
I think who is responsible about it is not the waves blockchain but the platform or website where you've sent your coins into, it is just like what I have experience before, checking the transaction history says it all completely executed but in the main site, no sign of transfer. I am suspecting the project just not achieve its success and just leave the site there.