Hi guys!
Interesting project.
Where do you plan to start implementing the product, in which markets, in which countries?
Thank you.
Hello! To begin with, we have preliminary agreements with nearly 500 restaurants. Among them there are restaurants in France, Great Britain, Estonia, Israel, Ukraine, USA, Canada, Greece, Germany, Russia. Thank you for your interest in our project!
"preliminary agreements with nearly 500 restaurants" - sounds good, but your product requires integration with management systems in restaurant like iiko, r-keeper and so on. It's impossible to predict cook time of meet due to the dependence of this time on the number of guests. Integrate payments in restaurant not so easy, as you think. Please try to research deeper this question. And your "friends" synchrolife.org are making similar app.
P.S. It would be cool to see reviews from restaurant owners
Thank You for Your interest.
There is a coupple of programs in the world that have qiute similar idea but all of them have similar problem as you pointed. Integration with management system. We know about that, so we find the solution to do it in a very simple way. We have discussed it with different places that have managing programs such as e-keeper and find the solution that suited everyone.
I have to disagee with you regarding pridiction of time. Every time when kitchen get an order(busy time) waiter gets the time when it will be ready from the kitchen. Kitchen has it's own timing or can swop orders in a dependant of client requests, kitchen capabilities,plus waiter also tells the kitchen what dish has to come first and when. There for there are loads of misunderstandings, lost of orders and lost of time. That kind of situations impossible in a fast food industry or a high class restaurant. It always happends in middle class places. That's why we got 100% positive feed back from everyone of them that we got in touch with. If there is so simle solution to fix the problem why not to try it?
I'm sorry, but i did't understand why you think that integration of payment could be a problem? If restaurant have a terminal for payment then it is not a problem to make processing thue our software. Other story if they work only with cash. That's different and has nothing to do with our product.
Sinchrolife doing complitly different aplication based of rewies and has nothing to do with serving and ordering.
Would like to thank You again for your constructive criticism. It would be great if we can continue our convertation if you have any other remarks or sugestions to our product.
Are the product functions that you implement are backed by the needs of the users? Are there any users (except you) who want to know the time through which the food will be ready?
Integration of payment would be a problem due to check and z-report. Payment integrated with management systems. It is cascade problem.
You want to use your system only in C-class and fast food cafe? And what about A,B-classes?
Synchrolife is going to make integration into management system and clients will be able to pay the bill with crypto and fiat. Read usage of tokens in their wp.
Good luck
if it is possible then more in detail what this project differs from Synchrolife of the project and what the positive side project EMU is to expedite and improve service.
First of all, I would like to note that both of our projects have their clients and a future in the service industry.
Synchrolife has focused its program on the basis of user recommendations and receiving "prizes" of awards or tokens for reviews of the restaurants. In fact, it is a kind of social network about restaurants.
The main difference is that Synchrolife is an information resource that allows you to choose dishes based on reviews.
Moreover, main benefit of this solution is that the client will be able to make an order because it is really popular and delicious dish, but this does not solve the problem of poor service, lost time, menu relevance, etc.
The cardinal difference between the EMU project lies in the fact that we have concentrated our efforts on creating software for ordering food and the social network of communication and feedback is only 5% of our project.
To improve the quality of service, we reduced the human factor to a minimum.
The EMU application solves a lot of tasks for the service user (almost any of us), as well as for the business that serves the users. We simplify logistics, improve the quality of communications, make life easier not only for the user, but also for the maintenance staff.
Our specific differences:
- we provide user a complete menu of the restaurant in his native language;
- ability to pay using the application (in any convenient currency or cryptocurrency);
- call the waiter (this is an incredibly topical button);
- a detailed description of dishes, the possibility of adjusting composition of the dish;
- possibility to change sequence of dishes ;
- shortening of time of the order (the order gets directly to the kitchen);
- time reserve
- and many others...
Our project is scaled to the entire service industry and is not limited to restaurants. Cafes and restaurants is just the beginning of our project. Next will be hotels, gas stations, ocean liners, airplanes and airports, medical centers, etc.