Topic: IDEX Account hacked somehow? - page 2. (Read 404 times)

I will not gonna guess how you got hacked because posts above already stated all possible ways that you can lose your Ethereum wallet . Now let me tell you 2 very important advice .

1- Always bookmark you exchange and never visit them threw google search or email you received .
2- When you are using decentralized exchanges always use an disposal address and never leave any tokens or Ethereum in it . ( Transfer tokens/Ethereum when you want to sell/buy from your main account to your disposal account make the trade you want then move your toekns/Ethereum back to your main account  ) .

You might have clicked on a phishing site by mistake, because i do not see how possible that could have happened. I use IDEX almost every time and nothing of such had happened to me. I have already bookmarked the idex site  use and there no way i can click on phishing site. Hackers have really devised several means through which they can hack into people's account. Try checking the site you use again and confirm the authenticity.

I guess this can close the case.
You will just have to be careful next time.
That is money we are talking about here and you will really have to slow it down with the transaction.
If I were you I will clean up my Browser history, cache and auto log ins. Google also have the history of what site you have visited and you might want to clear that out.
Maybe next time use an incognito if you are really in a hurry.

RIP to those tokens. Move on and make another.

The only thing I can think of is that I accidentally went to a phishing site and gave them the information they needed to pull this off. I have no other explanation.

I am extremely careful but sometime I get rushed at work and may have done a quick google for the IDEX site and come up to a Phishing one instead of the real thing. I'm praying that this is what happened and I can just chalk it up to me being a stupid idiot.

to me i believe its not too easy because the private key requires a password or key phrase to use it and I'm having trouble understanding how this could have been possible.

Sorry for your loss my friend, the bad and the decentralized stock exchange, there can be easy to lose money,so it was with etherdelta and so it will be with idex, the money will not return unfortunately,suggest no longer to use the services of idex.

Yikes that would feel terrible just the same way. Watching and seeing all those transactions but being helpless. In my case I just want to learn from my loss it's pisses me off but I know that in every bad situation there can always be something good to come of it. In this case it would be nice for me to fully understand what I did wrong to allow this to happen.

I did go back in my history and found a site: idexmarket-secure.com and that has NOW been taken down so I can't see the site to refresh my memory.

But I wonder if I was in a hurry one day just trying to see my account and put my JSON file in there along with the PW. I want so badly to believe it was something like this because then at least I have an explanation and even more importantly I don't feel violated like this could just happen again at any time. I want a clean explanation if you know what I mean. I can handle it if I did something stupid. At least then I know it wasn't just this all-powerful that that can and will happen again. The uncertainty is the worst part of it.

So I have a breadcrumb but don't know what I did on that site (above). Did I see instantly it was a wrong site and get off or did I put my information in there giving everything to the bastards!?!?! Enquiring minds want to know and that's what drives me nuts here.

hey hatch, first off, commiserations for your loss.

i joined so i could reply to you. i experienced exactly the same thing on idex  as you did.

like you i don’t know how this happened. i’ve checked all my histories only to find nothing.

however my account was then hijacked by * and tens of millions of $’s worth of eth was funneled through my account in a 24 hour period. i read somewhere that the hacked 40$ million coinrail hack, was sent through idex! i’m getting 2+2=4. i wouldn’t at all be surprised to see the amount gone through my account is $40 million dollars.

idex advice was don’t use the account again. surprisingly, nothing was done about the illegal transfer of millions of dollars through my account! my problems started with their system crash several days ago.

shabby!

Phishing link?
Keyloger?
Accidentally typed private key somewhere public?

There are many solutions. Think what you were doing that day and perhaps you will remember what happened. Users usually enter private keys to phishing sites without knowing it.

it already happened. I dont know how and what would be the main reason why your funds has been stolen, even if it requires a password or a keyphrase, the hacker must have fully control of your wallet, maybe you become victim of phising or someting, just be careful next time.

Can’t really see anything strange from the transaction.

If you haven’t logged on to a phishing website, then it might be some virus or malware in your computer. As the above members have advised, it is really important to do a clean up of your compu

It is quite unfortunate. I think you were phished. Try to triple check your url and ensure it is correct before you login any sensitive information.

Anything that is connected to the internet are not safe at all to hackers, I really think the best way to prevent this is to keep your coins and tokens safe in a offline cold storage next time, I had a work mate that was a victim to this kind of thing just like what happen to you, And I really think if you have stored your coins in your IDEX account it is not surely 100% safe, I really think they don't really miss the part where they keep on reminding us that Exchanges sites is not to be treated as a wallet or storage devices right?

unfortunately, nobody can help you because that transaction already made and you can't get back your ETH, you are in control of your own assets, but but the price to pay is that you are in charge of your own security, I'm sure that hacker already steal your private key, reinstall your computer and be careful don't click any unknown link, buy a hardware wallet to secure your assets

Yes, json file log in is available is IDEX and I think something is wrong here because its really impossible not unless you go to a phishing site or your ETH wallet was hack literally and not on Idex. You’d better to be careful next time, will follow this thread for me to know the reason behind and to protect also my wallet.

Of you are using idex through input your privatekey and it doesn't require any password. It's the worst part right now. Maybe you are getting hacked or another possible thing your desktop has been infected by malware and your privatekey has been stolen. so many scammer in these days.

Seem like you should scan virus for your computer or maybe you should change to use another better Browser cause you also can be hacked just because your Browser cookie stolen. Beside, I think next time you should use Meta Mask to trade on IDEX, it's much safer than you log into your wallet on IDEX directly by your Private key