Topic: IDEX Account hacked somehow? - page 3. (Read 404 times)

Yeah this is what's soooooo crazy. I have always been very careful with my account and been trading Crypto now for over a year without any issues ever. So yes I know this is "lucky" that it's my first event and I only lost 750 dollars or something like that but damn if I don't know how it happened then I'm going to have a hard time avoiding it or knowing if other things are somehow compromised.

Is there any way to see any more detailed information on these transactions? It doesn't seem like IDEX has a way for me to see if someone logged into my account. They don't appear to track stuff for us like that.

The date/time of the hack is odd too middle of the afternoon on Thursday but nothing eventful took place that day and no other "red flags" for me that day so without a password and no real way I could have been phished... I don't understand how this would be possible it's not computing at all with me.

I am always careful to make sure I'm on the real sites and never entering a fake or phishing site.

If you use json file then it is impossible if yiu are using your own PC or laptop.
For it requires the file and the password.
But one question though, is there a json file log in at idex? I thought it was just private key log in there.
Anyway, if there is then it maybe you have inserted your usb to a computer shop to take the json file out.
It is a combo of copying the files in your USB and also a keylogger for your password.
If not in a shop then it is impossible. Are you certain that is idex.market? You might want to bookmark it now to avoid this from happening again.

Phishing scams? Keyloggers? Access to your info? I'm no security crypto genius sorry, I'm not sure exactly how but when it comes to cryptos, anything is possible.

Best thing is to never leave all your tokens/coins in exchanges. Try to diversify them with different storing options (best ones currently are hardware wallets - trezors, ledger nano s), etc.

It's not so easy to imagine, because most likely you were caught in phishing or it was inattention on your part and you sent someone a private key, because otherwise it's impossible.

But that private key requires a password or keyphrase to use it and I'm having trouble understanding how this could have been compromised?

Hi Guys,

I don't know where to post this so hopefully this is the right spot. I need some help figuring out how this could have happened. 3 days ago it appears someone got into my IDEX account and sold my XYO coins then proceeded to transfer to the ETH to their own account. I am unclear how this could have taken place as I have been very careful with my IDEX account and my JSON file there. So is there anything (any clues) in this transaction that point to something beyond someone brute force hacking my IDEX account? Please help me understand how this could take place.

I get that my 1 ETH is gone ...yes it pisses me off to high heaven and people will be like too bad buddy I had xxx amount stolen. But what I'm trying to understand is HOW this happened so I can avoid it in the future. It makes no sense to me. My google accounts are secure e-mail etc... so I'm not sure what on earth happened.

Any help unraveling this mystery would be greatly appreciated.

transactionId   date   market   type   tokenAmount   etherAmount   usdValue
cbaee360-6a7e-11e8-a34d-252f02cc8c1a   6/7/2018 14:15   XYO/ETH   sell   6312.983039   0.04116633   28.81643177
cbae4720-6a7e-11e8-a34d-252f02cc8c1a   6/7/2018 14:15   XYO/ETH   sell   72461.66778   0.5   350
cbadaae0-6a7e-11e8-a34d-252f02cc8c1a   6/7/2018 14:15   XYO/ETH   sell   25209.15473   0.1759599   123.17193
cba8eff0-6a7e-11e8-a34d-252f02cc8c1a   6/7/2018 14:15   XYO/ETH   sell   29405.399   0.20554374   143.8806173


http://etherscan.io/tx/0x91714ee08c34934036b52c903cbc7f9441082e97b9a6f824773cbdb49b3f84eb