If you didn't do it someone else did so no one can restore you your funds.
You probably entered private keys to phishing site.
Can you remember what was the link you have clicked, maybe it really was phishing site. Or my second guess is malware.
Topic: IDEX account hacked/compromised *HELP* (Read 584 times)
If the asset has moved your address you cannot do anything else to return it, I can only give advice to you the next time you have to make sure the website you are accessing is genuine or you can bookmark the website so that you don't get phishing again in the future
well, most thieves or hackers attack the wallet that you have and after that move all existing assets to the thief's wallet, on average there are many cases that happen like that, when hackers are able to master your wallet then it will be very dangerous. 
If the asset has moved your address you cannot do anything else to return it, I can only give advice to you the next time you have to make sure the website you are accessing is genuine or you can bookmark the website so that you don't get phishing again in the future
nothing they can do with ur ballance
if u put ur key or login on phising or another site then that not idex responsibility
better if u do login use third party like metamask
thats help u a lot and can pretend from hacking or phising site
if u put ur key or login on phising or another site then that not idex responsibility
better if u do login use third party like metamask
thats help u a lot and can pretend from hacking or phising site
Hello
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
If this address is not yours: 0x47D9A519529EBCc1491480ACdc145B996A44EEF8 than it means you got hacked. Probably phishing. Idex can't help you. Sorry, this is the worst part of crypto.
Everything already been too late to do something about it.
This should serve as a reminder to be wary of leaving coins on exchanges, even decentralized ones. As others have pointed out, this could either be malware on a computer obtaining the private key or a phishing website. Always make sure you scan your computer with an antivirus and keep the antivirus updated regularly.
I think that is not your IDEX account but your Wallet.
You miss your private key and someone get it than can stolen your coin.
You miss your private key and someone get it than can stolen your coin.
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
Is it true that my funds have been... hacked?
IDEX live support says that I may have accessed a phishing website, but I haven't...
Is it true that my funds have been... hacked?
I think your wallet is the one who is compromised directly, not the IDEX one, it is unlikely to get hacked after 124 days from the time of transfer, that's too long. Maybe you installed some malicious apps on your computer recently, and to mention, using IDEX, you are the one who is in control of your account, they have nothing to deal with lost assets for they also didn't control anything.
I think you should check your computer, maybe your computer is infected with malware, if you download any software, you should check it on https://www.virustotal.com/ before downloading or install it .
Thank you for the advice you gave. Maybe I now have to use more security so that unwanted things happen. Because now it's very dangerous if we are not careful about suspicious links. Because this will have an impact on our life and death.For dobolspeed3 are you implying that you and OP is the same person? Be careful when switching accounts so you won't look obvious LOL
It has nothing to do with IDEX maybe you are a victim of phishing you should be careful on what you are clicking on emails check the source of the emails, if it is not a clone site check the URL, install phishing protections. What is your ethereum wallet? I suggest to use metamask for PC and trust or imtoken on android to avoid phishing.
Your wallet probably wasn't hacked on index, someone must have stolen your private keys without your knowing and transferred your tokens.
I’m 100% sure that you visited a phishing site such as ldex.com (L), the one you didn’t notice that one or two letters were replaced in the browser line.
Man it's obvious hack using a phishing website, you probably did that, check your browsing history in your browser it will be there (the phishing link).
The worst thing about crypto i that transactions are final & there i nothing to reverse it.
All i can say to you, next time use a whole browser for cryptos only, using it for exchanges, MEW,...crypto related only so no phishing attempt be able to get o your browser anymore, that's what i do.
You can use your other browser for navigating the internet like you usually do, but for crypto use use a browser for that specifically, good luck.
I have always been doing like you said. I only using a whole browser for crypto only and using different browser for non crypto-related activity.
For OP, i agree with most people here that you must be visited the phising site. Don't ever click on suspicious link and always pay attention on website's url.
OP transactions through crypto are irreversible and no one can help you to take back those stolen funds you have. And if you are not familiar with the receiver's address, you really were hacked and there's no way for everyone here to get it back again.
Remember the website's you have logged in and see if those websites has SSL certificate or there were some misspelled letters for the URL. That's how people are becoming a victim of phishing links today, they are logging in through a wrong website like MEW.
Remember the website's you have logged in and see if those websites has SSL certificate or there were some misspelled letters for the URL. That's how people are becoming a victim of phishing links today, they are logging in through a wrong website like MEW.
Hello
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
Man it's obvious hack using a phishing website, you probably did that, check your browsing history in your browser it will be there (the phishing link).My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
The worst thing about crypto i that transactions are final & there i nothing to reverse it.
All i can say to you, next time use a whole browser for cryptos only, using it for exchanges, MEW,...crypto related only so no phishing attempt be able to get o your browser anymore, that's what i do.
You can use your other browser for navigating the internet like you usually do, but for crypto use use a browser for that specifically, good luck.
How manage you fall for phishing scam ? Well I'm sorry this happened to you,don't ever leave huge funds on exchanges next time and as for me I don't use exchanges with accounts or that request private keys anymore ,I prefer exchanges with no profile ,just p2p exchanges like changelly or ethershift
Look, no need to pour scorn on people just because they fell for a scam. Even the best of us will one day do something absolutely stupid. Remember even Github developers have fallen for phishing scams just because of one moment of carelessness.
BTW Changelly, which you have used, has also frozen people's funds before. So watch out.
Hello
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
You should accept the truth. Because our crypto market has a lot of scammers and look forward to having people trust and accessing their website.My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
After this mistake, you should buy yourself a cheap laptop just to work, besides, you will not use any more applications. It will be good for protecting your money.
Hello
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
It will be good you post the site you used here, perhaps it is a phishing Idex site. That will help to truly knows you got phished.My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
It is always good you bookmark the correct websites immediately you get them, so that you can always refer to them whenever the need be.
You know, in google adwords there is adv of fake idex and you have to be careful about it. That's what I am saying. Don't miss this opportunity, check twice your security!
Hello
My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
Must better to bookmark the site of the idex you wan to use.My balance on IDEX are gone....
IDEX live support says that I may have accessed a phishing website, but I haven't...
My account: 0xeD1a13DCE13c2FD1FDB094e31fd0c69513566F0C
The funds have been transferred to the following account.
0x47D9A519529EBCc1491480ACdc145B996A44EEF8
Is it true that my funds have been... hacked?
Because Nowadays are to many phising site are using some popular exchange just like IDEX or any exchange, Must be careful look careful the site.
I don't think IDEX would lie to you. and it seems like you have been hacked or phished by some links which granted to access your private key. While IDEX uses metamask or mew, I'm pretty sure you have a problem with your mew.
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