I checked UPS again and, to my surprise, one of the two packages in my order was picked up today with a delivery date of 03/31. Oh well, it will be just shy of two weeks since I ordered a product supposedly "in-hand". No idea why the other package was not sent. Also, absolutely no communication from Hash Master. I guess I'm lucky to get anything for my money. I hope that they get their act together.
UPDATEMy Package D order has begun to arrive, albeit in multiple parts. Yesterday, I received two packages from UPS. These included the Gridseeds, USB hubs, USB cables, and barrel connectors with pre-stripped ends. No power supplies or controllers but otherwise the item counts seem correct. The items were well wrapped in foam, bubble wrap, and air packs.
Two more packages are due Wednesday. Hopefully these will complete my order so I can get hashing.
FINAL UPDATELike forum member Bulform, my experience with
www.Hash-Master.com has
NOT been very pleasant.
March 12th - I placed my order for the "in stock" Package D for $4,835 (or ~7.55 BTC at the time) via a Coinbase transaction.
This package contained 20 Gridseed miners plus
ALL the accessories to get you up and running.
March 13th - I did not receive any confirmation of my order so I wrote an email to
[email protected] asking for assistance.
- Hash-Master responded and stated that my order would be processed the following day.
March 14th - I sent Hash-Master another email inquiring if my order was place as I, still, had not received any confirmation.
- Hash-Master CC'd me on an email to somebody named Cruz asking him to send me my tracking info.
March 15th - Cruz sent me a UPS Tracking Number. The UPS website stated that the items associated to this tracking number should arrive by Friday, March 21st.
March 19th - I sent another email to Hash-Master to inquire about my order. The UPS Tracking Number status still stated that the shipping label had been created but nothing sent.
- Cruz sent a reply stating that he would "look into that."
March 25th - The UPS Tracking Number status changed to "Pickup Scan" for the two packages with a delivery date of March 31st.
March 27th - Another UPS Tracking Number is created for a third package and sent to me by email.
March 31st - Two packages arrive. They contain everything except for the power supplies and controllers.
April 1st - Another UPS Tracking Number is created for an Express Envelop with a next-day priority.
April 2nd - The third package arrives. It contains the power supplies but no controllers.
April 3rd - The UPS Express Envelop arrives. It contained...
NOTHING, NADA, ZIP!!! WTF? Yes, they sent me an empty envelop. It even states on the label that it weighs 0.0 LBS.
I don't get it. Why send me all but about $300 worth of hardware. Unfortunately for me, hardware that I need.
- I sent a polite email to Hash-Master ask for them to please send me my missing controllers.
April 5th - Still no reply from Hash-Master.
April 7th - No reply from Hash-Master.
Sigh. Lesson learned.
DON'T BUY FROM HASH-MASTER.COM!I will not buy anything more from Hash-Master.com and I would suggest anyone reading this to avoid them as well. I tried to give them the benefit of doubt but they abused it at every turn. If you want Gridseeds try someone else. I have purchased from
http://ZoomHash.com with no problems at all and numerous friends have purchased from
https://JustASIC.com with good results. But use your own judgement.