The shorter URL I was redirected to is:
http://www.actionfraud.police.uk/report_fraud1. Remember don't select "Benifit, Tax or Passport". The Intersango is not a tax fraud, benifit fraud or passport fraud, and Action Fraud site doesn't deal the 3 cases.
2. When selecting Fraud Type, none of the default option seem fit. You can click the last option "give me more options" and this one in the expanded option list seem fit to me:
- Fraud to do with a financial investment, e.g. purchasing stocks or shares, a mortgage or an investment scheme
3. When an address of the fraud is needed, the postal code of 3rd floor, 14 Hangover Street, London, as I looked up, is "W1S 1YH "
I reported lose of bitcoins, but lose of fiat may call more attention? Here is what I reported, in case you want to adjust for your case and report yours:
Intersango offer an online service for selling and buying a digital asset Bitcoin.
I own 31 (rounded down) units of this digital asset which I acquired elsewhere with cash.
I transferred these digital assets to Bitcoin, unable to sell it at a reasonable price, by 19th Jan, I decide to request withdraw of my digital asset by filling an online form on the fraudulent website. The asset never returned to me. This is not a dispute between buyer and seller of the digital asset, because it was not sold. This fraud is directly between Intersango and their customer.
The withdraw form was submitted but never responded. 3 days later, by 22th Jan, the website states on the frontpage:
NOTICE: BITCOIN TRANSACTIONS HALTED
The system running the hotwallet has halted due to scheduled downtime of power facilities.
All bitcoin transactions will be halted until such time as the system can be manually restarted.
The "system", however, was never "restarted". Yesterday 4th Mar, the whole website went offline.
Multiple attempts are made to contact the company, including:
1) use the "Support" feature to ask questions on the website - unanswered for more than 1 month.
2) email the CEO of the company, whose email address I filled in the suspect form - unanswered for more than 1 month.
https://bitcointalk.org/index.php?topic=414764.0;allThe suspect's bank accout, which receives case deposite, is the following:
Account title
Intersango LTD
Bank
Bank Zachodni WBK
Branch address
ul. Marszałkowska 55/73
00-676, Warsawa
IBAN
PL04109018830000000116417763
SWIFT(BIC)
WBKPPLPP
Surprising to me, the reporting didn't ask for my passport or proof that I exist. Still, I am ready to submit these information. I also forgot to add any informatin of Patrick himself, you can add that part if you want. The combination of U.S.A. owner, British company and Poland bank account must be suspecious enough to call attentio to the officers, but I forgot to address this point and submitted.
Using "digital asset" instead of "digital currency" is intentional, because police vowed to protect people's asset, and digital currency (including in-game asset) are recognized as asset (in many countries, not sure U.K.). We are not asking them to admit Bitcoin as a currency in order to start their work. My naïve understanding is that the police face the dilemma whether or not recognize bitcoin as a currency only when we are buying things with it, so the Intersango case doesn't challange their idea of currency and I wish to address it is their duty after all. This one only my opinion, not a suggestion to everyone.