I did a successful BIC withdrawal from Intersango.
Amount: between 1 and 2 BTC
Withdrawal requested: 4 nov 2013
Withdrawal received: 7 nov 2013
Their support page says they can't give any ETA(*) for withdrawals. How can that possibly be? Even if they manually process all withdrawals, they can still look at the size of the request queue, right?
I have a different theory: I think they're funding withdrawals with the bitcoins from incoming funds. Since they can't know when (or if) incoming funds arrive, they can't estimate when (or if) they'll be able to process withdrawals. Makes sense, right?
It would mean that Intersango is effectively doing a sort of fractional reserve banking(**), without the users' knowledge or consent, and probably without a license as well. I wonder where the funds have gone...
This also means that the last people to leave the place won't get their funds back; they'd better contact each other and collect as much data as possible right now, so they might collectively sue Intersango if it turns out that I'm right.
Anyway, I feel lucky to get my funds out of that place.
(*) Estimated Time of Arrival
(**) Or you could call it a Ponzi scheme. Interestingly, there seems to be a similarity between the two.
You did a successful withdrawal today?? WOW.
I think your theory has merit, although I'm wondering who on earth is sending in funds. It is well known I'm wanting 51 bitcoins and change, and I'm still locked out so maybe its my funds you are all getting sent? I put in a support ticket almost three weeks ago. Got asked for ID, sent it the exact same day, heard nothing. He closed a duplicate ticket though on the 27th, so I know he knows all about it and how urgent it is.
Now you can't even put in a support ticket. Its just a 504 error.
Time to start rattling a few cages, methinks
[Edited to add] It just occurred to me, Cjp, that if you are right, a Bitcoinica type 'hack' at Intersango should be on the cards.
[Edited again to add] And it also explains why users have had to sneak their balance out one bitcoin at a time :/
It would appear he is insolvent. Why else would you kill someone's dog? And in public???
[Edited yet again to add] And also, if what you think is correct, another comfirmation besides a hack would be his lawyer dumping him. She knows a customer from Intersango is missing $10k of bitcoins (more like $15k now) because I copy her in. At least, the lawyers I know would dump a client under those circumstances.