Topic: Intersango Withdrawals - page 2. (Read 3722 times)

Everything looks fine until you actually try to login, one of the pages simply infinite loops.


I've updated that page.

thanks for the tips, but at a 4 figure sum I doubt that Intersango Euro market would be at all competitive for a one day sale, at least I know with Gox $s that I will get the best spot rate for quantities, as for buying at up to £3.40 currently on Intersango & selling for £3.10 thanks, but no thanks - I'll pass

It'd be more cost effective to sell them in Intersango EUR market and make a SEPA withdrawal - you can send that to UK, just in EUR, which'll get converted to GBP by your bank (at a probably unfavorable rate, much worse then you'd get at TransferWise.com or CurrencyFair.com).

Another way to sell Bitcoins to GBP is here: https://bitmarket.eu/market/GBP

There is not much trade, but if you post an offer, write about it here on the forum, and someone may come and buy some. Even I may buy some, however I am only interested in paying about 3.10 GBP/BTC, I can send a transfer to UK.

These URL's seem up for me:

https://corporate.metrobankonline.co.uk/

https://retail.metrobankonline.co.uk/

P.S. is anyone in charge of this URL: https://support.intersango.com/status

It now happily says:

Metro Bank (UK)    Transactions imported every half hour.    Payments sent daily.

If this "status" page shows false information, just take it down until there is someone in charge of updating it.

May 24, 2012, 5:22 p.m.

Well over 24 hours ago I requested this withdrawal & it still has not been sent:
Withdraw #xxxxx

Requested withdrawal of xxxx.xx GBP to

Beneficiary Name
xxxx
Sort Code
xxxxxx
Account Number
xxxxxxxx

This happens every single time & I had thought that you would have sorted this out by now & process these several times a day as you claim to do for deposits but it seems not, kindly have my funds sent today & put some indication on your withdrawals page of how long you will take to possess such a simple thing when it isn't same day. Last time I actually had to cancel & buy bitcoins to get my funds out at a loss, but this time I need my GBP returned urgently before the weekend, by faster tx it's in under 2 hours so please do this now.

May 24, 2012, 11:04 p.m. Donald

Hi,

Unfortunately we are having some slight banking issues. Our bank is undergoing development on its online platform which has temporarily limited our access.

We had a very similar incident two months ago which was resolved in a timely manner.

We are sorry for the delays.

Sincerely,
Team Intersango

May 24, 2012, 11:29 p.m.

Hi,

Thanks for the response, I do though still need to know what you consider 'was resolved in a timely manner.' is this hours, days, or longer? As my message stated I do need to know if these funds will be sent before the weekend, you can actually do this in person at your bank tomorrow - please just let me know as otherwise I may need to buy bitcoins at a loss, move them to Gox, sell them in $ & wire them from Japan to my GBP account at even more loss.

Thanks,
Otoh

Requests wasn't the right word. I meant general workload, dealing with it. But it's interesting that you address the point, anyway.

Online banking with metro is currently unavailable.

There has not been an increase in withdrawal requests.

Transfers received through Metro Bank since 22/05 18:00 are delayed.

So, 7 days for you...?

Hmm.. Figures...

Probably flooded with requests following the Bitcoinica debacle.

I've had a withdrawal request in with Intersango now for 7 days and I was wondering if anyone had anything out of them in the last week or so. Had some previous withdrawals with them fine to a UK bank account but this last one seems to be taking a long time, they have previously been pretty swift with the withdrawal requests... Raised a support request with them too and no response from them yet?

So I thought I'd see if anyone else who uses them has had this issue in the last week...