There is information all over the internet on what to do, when your balance shows zero. Why are people so lazy these days 
I think its more than a bit unreasonable to suggest that people are being lazy - I found the information and followed the instructions - 10 days ago and still nothing, still pending, it looks like there are plenty more in the same status. This is a joke - either someone stole the tokens and this is a scam or there is a great deal of incompetence going on - This is supposed to be an immutable blockchain, not someone's private database that they can manipulate and zero out our balances.First of all, calling IOTA a blockchain just shows that you never did your due dilligence, but lets leave that aside for now.
On another note, you invested in a project which is under heavy development. IOTA is not your normal plug & play blockchain, it is cutting edge technology, where you have to keep yourself informed about the development. If you are not able or willing to follow, you can sell or leave your IOTA on the exchange.
Why are your IOTA with the Foundation ? Because YOU made a mistake. YOU didn't follow the updates or the instructions on how to use the wallet correctly. I get that this whole process is kind of nerve wracking for everyone involved, but the alternative is or was, that your investment was in high danger of getting stolen by some hackers. So you better be humble and thankful, that the Foundation protected your investment. Everyone will get their IOTA back. The team just wants to make this process as safe and convenient as possible, this takes some time and delays are normal.
Regarding the lazyness of people: Go whereever you want where there is talk about IOTA, you will find that zero balance problem. People were too lazy to inform themselves about how to use IOTA and now they are too lazy to search for information on their own as to why it happened, what they should do and how to prevent such things in the future. The whole slack and this thread is full of people moaning about the shittyness of IOTA and blame the team, when only they themselves are to blame. But it's a general problem, not only with IOTA. I sometimes wonder how people get anything done in real life, if they aren't able to search for information on their own
Look at all the people asking about their transactions not getting confirmed. It has been answered over and over again everywhere, but they don't bother reading some posts back. Thats lazyness.
